OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[GRA9/GRA11][Data & Analytics] - Data Platform incident notification

Incident Report for Public Cloud

Resolved

We would like to inform you that the incident on our Data Platform offer has now been resolved.

Here is detail for this incident :
Start time : 21/08/2025 11:31 UTC
End time : 21/08/2025 15:10 UTC
Root Cause : This incident was caused by operation on this maintenance :
https://public-cloud.status-ovhcloud.com/incidents/595w2krs75d4

We thank you for your understanding and patience throughout this incident.
Posted Aug 21, 2025 - 15:36 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data Platform offer in the GRA9/GRA11 regions.

Here are some supplementary details :

Start time : 21/08/2025 11:31 UTC
Impacted Service(s) : User interface platform outage.
Customers Impact : All services linked to our backend RabbitMQ are currently down. As a result, scheduled jobs are not running and the platform is unavailable.
Root Cause : This incident is caused by operation on this maintenance: https://public-cloud.status-ovhcloud.com/incidents/595w2krs75d4
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 21, 2025 - 12:17 UTC
This incident affected: Data & Analytics || Data Platform.