OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 03, 2024 - 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our public cloud offer.

This may temporarily affect availability.

Start time : 03/12/2024 08:00 UTC
End time : 04/12/2024 17:00 UTC
Service impact : Only T1 instances with hardware assigned may be inaccessible for a duration of 1-3 hours during the maintenance.
Service improvement : Following our continuous improvement policy, Our technical team will perform maintenance on the compute instance.

Thank you for your understanding.

Dec 3, 2024 08:00 - Dec 4, 2024 17:00 UTC
Update - Start time : 03/12/2024 05:01 UTC
Service impact : Customers may have faced 500, 503 errors and high response time between 05:01 UTC and 05:06 UTC.
Another occurrence occurred between 06:39 UTC and 06:43 UTC.
Root cause Incident link
Ongoing actions : Our teams are currently monitoring the situation.

Dec 03, 2024 - 07:11 UTC
Update - Start time : 03/12/2024 05:01 UTC
Service impact : Customers may have faced 500, 503 errors and high response time.
No impact observed since 03/12/2024 05:06 UTC.
Root cause Incident link
Ongoing actions : Our teams are currently monitoring the situation.

Dec 03, 2024 - 07:00 UTC
Update - Our teams are still monitoring the situation.

Start time : 03/12/2024 05:01 UTC
Service impact : Customers may have faced 500, 503 errors and high response time.
No impact observed since 03/12/2024 05:06 UTC.
Ongoing actions : Our teams are currently monitoring the situation.

Dec 03, 2024 - 06:08 UTC
Monitoring - An incident is in progress on our Object Storage offer.

Please be aware that this was affecting the availability.

Here is detail for this incident :

Start time : 03/12/2024 05:01 UTC
Service impact : Customers may have faced 500, 503 errors and high response time.
No impact observed since 03/12/2024 05:06 UTC.
Ongoing actions : Our teams are currently monitoring the situation.

We apologize for the inconvenience and thank you for your understanding.

Dec 03, 2024 - 05:57 UTC
Monitoring - An incident is in progress on our Object Storage offer.

Please be aware that this was affecting the availability.

Here is detail for this incident :

Start time : 03/12/2024 06:01 UTC
Service impact : Customers may have faced 500, 503 errors and high response time between 06:01 UTC and 06:16 UTC.
Another occurrence occurred between 06:40 UTC and 06:44 UTC.
Root cause Incident link
Ongoing actions : Our teams are currently monitoring the situation.

We apologize for the inconvenience and thank you for your understanding.

Dec 03, 2024 - 06:51 UTC

About This Site

Welcome to the Public Cloud status page for real-time information on system performance and availability.

AI & Machine Learning || AI Dashboard Operational
AI & Machine Learning || AI Deploy Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Notebooks Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Training Operational
BHS Operational
GRA Operational
Compute - Instance || BHS Under Maintenance
BHS1 Operational
BHS3 Operational
BHS5 Under Maintenance
Compute - Instance || ERI Operational
UK1 Operational
Compute - Instance || GRA Under Maintenance
GRA1 Operational
GRA3 Operational
GRA5 Under Maintenance
GRA7 Under Maintenance
GRA9 Operational
GRA11 Operational
Compute - Instance || LIM Operational
DE1 Operational
Compute - Instance || RBX Operational
RBX-A Operational
Compute - Instance || SGP Operational
SGP1 Operational
SGP2 Operational
Compute - Instance || SBG Operational
SBG5 Operational
SBG7 Operational
Compute - Instance || SYD Operational
SYD1 Operational
SYD3 Operational
Compute - Instance || USA Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Compute - Instance || WAW Operational
WAW1 Operational
Containers & Orchestration || Load Balancer Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Kubernetes Service Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Private Registry Operational
GRA Operational
DE Operational
BHS Operational
VA Operational
Containers & Orchestration || Managed Rancher Service Operational
Containers & Orchestration || Workflow Management Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Databases || Cassandra Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
GRA Operational
Databases || Grafana Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Kafka Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Kafka Connect Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Kafka MirrorMaker Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || M3 Aggregator Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || M3DB Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || MongoDB Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || MySQL Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || OpenSearch Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || PostgreSQL Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Caching Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Data & Analytics || Data Processing Operational
GRA Operational
Data & Analytics || Dataplatform Operational
Data & Analytics || Logs Data Platform Operational
BHS Operational
GRA Operational
Identity, Security & Operations || Key Management Service Operational
RBX Operational
SBG Operational
LocalZones || Global Services Operational
AMS Operational
BRU Operational
CHI Operational
DAL Operational
MAD Operational
MIL Operational
MRS Operational
NYC Operational
PRG Operational
ZRH Operational
Management || Horizon Operational
Network || FailoverIP Operational
Network || Gateway Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Network || Load Balancer Operational
Network || Private network (vRack) Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Network || Public network Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG1 Operational
SBG3 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Storage || Block storage Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
Storage || Cloud Archive Operational
DE Operational
GRA Operational
UK Operational
WAW Operational
BHS Operational
SYD Operational
SGP Operational
US-EAST-VA Operational
US-WEST-OR Operational
Storage || Cold Archive Operational
RBX-ARCHIVE Operational
Storage || Instance Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
Storage || Object storage Operational
BHS Operational
GRA Operational
DE Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
UK Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW Operational
YYZ Operational
LIM Operational
Storage || Volume Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
Storage || Volume Snapshot (Ceph) Operational
DE1 Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our continuous improvement plan, maintenance is scheduled for update the Internal databases on WAW.

Start time : 04/12/2024 09:00 UTC
End time : 04/12/2024 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a public cloud service maintenance.

Thank you for your understanding.

Posted on Nov 28, 2024 - 16:25 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Managed Kubernetes Service offer.

Start time : 04/12/2024 09:00 UTC
End time : 04/12/2024 17:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are rolling out an update to all cluster in a supported versions (1.29, 1.30, 1.31) with an update policy of MINIMAL_DOWNTIME to the latest patch version.

Thank you for your understanding.

Posted on Nov 28, 2024 - 02:35 UTC
Start time : 04/12/2024 11:15 UTC
End time : 04/12/2024 12:15 UTC
Service impact : None
Service improvement : As part of our continuous infrastructure improvement plan, we need to add a new store for Barbican based on OVH KMS(Key Management Services) in USA.
This will took effect on the Openstack region US-EAST-VA-1

Thank you for your understanding.

Posted on Nov 27, 2024 - 08:57 UTC
Update - Please be advised that the new dates for maintenance are as follows :
Start time : 05/12/2024 09:00 UTC
End time : 05/12/2024 17:00 UTC

Thank you for your understanding.

Nov 27, 2024 - 15:38 UTC
Scheduled - Start time : 04/12/2024 09:00 UTC
End time : 04/12/2024 17:00 UTC
Service impact : Chartmuseum will be definitely removed in prevision of upgrade to Harbor version 2.8. If you are still using Chartmuseum to manage Helm Charts, please migrate before the 4th december by following this tutorial: https://help.ovhcloud.com/csm/en-public-cloud-private-registry-migrate-helm-charts?id=kb_article_view&sysparm_article=KB0058869
Helm Charts stored in Chartmuseum not migrated before this date will not be available anymore.

Thank you for your understanding.

Nov 07, 2024 - 13:34 UTC
As part of our continuous improvement plan, maintenance is scheduled.

Start time : 05/12/2024 13:40 UTC
End time : 05/12/2024 14:45 UTC
Service impact : None
Service improvement : As part of our continuous infrastructure improvement plan, we need to add a new store for Barbican based on OVH KMS (Key Management Services) in US-WEST-OR-1.
This will took effect on the Openstack region US-WEST-OR-1.

Thank you for your understanding.

Posted on Nov 27, 2024 - 09:08 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Data Processing Service.

Start time : 10/12/2024 22:00 UTC
End time : 10/12/2024 22:10 UTC
Service impact : None
Service improvement : To continue delivering a robust and efficient Data Processing service, we will be upgrading our infrastructure to ensure greater performance, security, and scalability.

Thank you for your understanding.

Posted on Nov 28, 2024 - 14:06 UTC
As part of our continuous improvement plan, we will be migrating all Managed Kubernetes Service to the new version.

Start time : 15/01/2025 08:00 UTC
End time : 16/01/2025 17:00 UTC
Service impact : No impact except for the apps that do not support the new version.
Service improvement : The aim of this maintenance is to upgrade deprecated clusters to a supported newer version.

Thank you for your understanding.

Posted on Nov 21, 2024 - 21:41 UTC
Past Incidents
Dec 4, 2024

No incidents reported today.

Dec 3, 2024

Unresolved incidents: [GRA5/GRA7/BHS5][Public Cloud] - Instances maintenance notification, [LIM][Storage] - Object Storage PCS incident notification, [LIM][Storage] - Object Storage S3 Standard/High Perf incident notification.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024
Resolved - Start time : 11/09/2024 08:25 UTC
End time : 21/11/2024 09:00 UTC
Service impact : The service is operational again.
Root cause : It was due to malfunctions on some hardware.
Workaround : Affected customers have been contacted since the 21/11/2024 and the matter is being followed up directly with them now.

Nov 29, 17:00 UTC
Update - Actions are still underway to restore services.
Affected customers have been identified and will be contacted regarding follow-up actions and resolution of the incident.

Oct 15, 14:52 UTC
Identified - We would like to inform you that we are having an ongoing incident.
Our teams are working tirelessly to resolve this incident once and for all.

Start time : 11/09/2024 08:25 UTC
Service impact : Due to this incident some customers may encounter accessibility problems with some of their objects.
Ongoing actions : Our technical teams will conduct a series of checks to guarantee the functionality of all the hardware.
During the intervention, customers may experience difficulties in accessing some of their services.
Further information will be provided in the near future.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Sep 18, 17:12 UTC
Nov 28, 2024
Resolved - Start Time : 28/11/2024 10:00 UTC
End Time : 28/11/2024 19:20 UTC
Service impact : We would like to inform you that the incident have been resolved and the situation is back to normal.
Root cause : The incident was due to a software issue.

We thank you for your understanding and patience throughout this incident

Nov 28, 19:37 UTC
Investigating - An incident is in progress on our Compute-Instance offer.

Please be aware that this is currently affecting the Functionality.

Here is detail for this incident :

Start time : 28/11/2024 10:00 UTC
Service impact : Instances are unreachable for customers with Flavor BM Instances.
Ongoing actions : Investigating

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Nov 28, 17:01 UTC
Nov 27, 2024

No incidents reported.

Nov 26, 2024
Resolved - Start time : 26/11/2024 02:50 UTC
End time : 26/11/2024 14:05 UTC
Root cause : Incident due a misconfiguration on the network device.
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

Nov 26, 14:42 UTC
Monitoring - LDP Public API is now fully up & running
Only the pay-as-you-go consumption report is now impacted, all other features work as expected.

A fix has been implemented and we are now monitoring the results.

Nov 26, 10:52 UTC
Identified - The services are more stable now, and our teams are continuing to work on the complete resolution.
Nov 26, 10:28 UTC
Investigating - Please be aware an incident is in progress on our Logs Data Platform offer. It this is currently affecting the functionality.

Here is detail for this incident :

Start time : 26/11/2024 02:50 UTC
Service impact : Public API issue on Logs Data Platform service, customers are unable to create or modify their project during the incident.
Ongoing actions : Investigating

Our teams are fully mobilized and actively working to resolve this problem.

We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.

Nov 26, 09:25 UTC
Completed - The scheduled maintenance has been completed.
All services are operational since 26/11/2024 13:50 UTC

Nov 26, 13:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our public cloud offer.

This may temporarily affect availability.

Start time : 26/11/2024 08:00 UTC
End time : 26/11/2024 14:00 UTC
Service impact : Only T2 instances with hardware assigned may be inaccessible for a duration of 1-3 hours during the maintenance.
Service improvement : Following our continuous improvement policy, Our technical team will perform maintenance on the compute instance.

Thank you for your understanding.

Nov 6, 09:15 UTC
Nov 25, 2024
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 25/11/2024 09:35 UTC.

Nov 25, 10:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Control Panel and API databases.

Start time : 25/11/2024 09:00 UTC
End time : 25/11/2024 11:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : In order to maintain continuous improvement of our databases, we are doing a version upgrade.

Thank you for your understanding.

Nov 20, 10:02 UTC
Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024
Completed - The scheduled maintenance has been completed.
All services are operational.

Nov 21, 21:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 21:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 14, 09:12 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Public Cloud offer.

Start time : 21/11/2024 21:00 UTC
End time : 21/11/2024 23:50 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment related to Public Cloud Core Network Infrastructure.

Thank you for your understanding.

Nov 13, 21:47 UTC
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 21/11/2024 19:51 UTC.

Nov 21, 20:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 13:52 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed Rancher Service offer.

Start time : 21/11/2024 13:30 UTC
End time : 21/11/2024 22:59 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will do a maintenance operation on our network equipment related to Managed Rancher Service products in order to fix a CVE..

Thank you for your understanding.

Nov 21, 13:51 UTC
Resolved - Start time : 19/11/2024 13:30 UTC
End time : 21/11/2024 19:51 UTC
Root cause : It was due to a malfunction on a software.
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

Nov 21, 19:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 21, 15:17 UTC
Update - We are continuing to work on a fix for this issue.
Nov 21, 15:08 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 21, 14:13 UTC
Update - An incident is in progress on our Managed Rancher Service offer.

Please be aware that this is currently affecting the functionality.

Here is detail for this incident :

Start time : 19/11/2024 13:30 UTC
Service impact : Downstream clusters may not be reachable from Rancher servers.
Ongoing actions : Investigating

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Nov 21, 14:13 UTC
Investigating - We have detected an issue on one of our services. We will update informations when we will have more details.

Start time : 19/11/2024 13:30 UTC

Nov 21, 13:55 UTC
Completed - The scheduled maintenance has been completed.
All services are operational. There has been no impact since 21/11/2024 9h30 UTC.

Nov 21, 09:35 UTC
Update - Service impact : The scope of the impact is restricted to g1 flavors in GRA3.
Nov 18, 09:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our compute offer.

This may temporarily affect availability.

Start time : 18/11/2024 09:00 UTC
End time : 21/11/2024 18:00 UTC
Service impact : Please be advised that the system may be unavailable for up to 30 minutes during operation.
Service improvement : Following our continuous improvement policy, we will be doing a maintenance on some instances.

Thank you for your understanding.

Oct 30, 00:33 UTC
Nov 20, 2024
Completed - We are pleased to inform you that the maintenance service has been successfully completed. All requisite checks have been completed, and the systems are now fully operational since 19/11/2024 22:39 UTC.

We appreciate your understanding and cooperation.

Nov 20, 00:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Public Cloud offer.

Start time : 19/11/2024 21:00 UTC
End time : 19/11/2024 23:50 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on multiple network equipment.

Thank you for your understanding.

Nov 13, 18:50 UTC