Update - Our provider is still working on resolving the issue affecting our PostgreSQL offering. To avoid issues with geospatial features, we still strongly recommend postponing any upgrade to PostgreSQL version 18 and continuing to use PostgreSQL version 17, which remains compatible with PostGIS.
For any questions, please contact your usual point of contact or reach out to our support team.
We will keep you updated on the progress and resolution.
Apr 09, 2026 - 14:08 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our PostgreSQL offer.
Here are some supplementary details : Start time : 16/03/2026 08:00 UTC Impacted Service(s) : Customers may experience issues when upgrading to PostgreSQL version 18, as the PostGIS extension is currently not functional on this version, potentially preventing the use of geospatial features. As a precaution, we strongly recommend postponing any upgrade to PostgreSQL version 18 and continuing to use PostgreSQL version 17, which remains compatible with PostGIS. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
If you have any questions, please contact your usual point of contact or reach out to our support team.
We will keep you updated on the progress and resolution.
Mar 30, 2026 - 12:36 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our Data Platform offer.
Here are the details of the maintenance: Start time : 18/05/2026 12:00 UTC End time : 18/05/2026 15:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data Platform infrastructure.
Thank you for your understanding. Posted on
May 05, 2026 - 21:41 UTC
As part of our continuous improvement plan, a maintenance is scheduled on our Data Platform offer.
Start time : 20/05/2026 08:30 UTC End time : 20/05/2026 16:00 UTC Service impact : None Service improvement : We are currently performing an infrastructure maintenance and upgrade operation to ensure continued reliability and long-term platform support.The changes are being deployed progressively and are expected to be completed without service interruption.
Thank you for your understanding. Posted on
May 13, 2026 - 14:59 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure in GRA9/GRA11 regions.
Start time : 25/05/2026 07:00 UTC End time : 25/05/2026 11:00 UTC Service impact : Instances will be unavailable during the maintenance. The only flavor impacted is A10. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding. Posted on
May 11, 2026 - 15:36 UTC
Update -
We are sorry to inform you that this maintenance is postponed.
As part of our continuous improvement plan, maintenance is scheduled on our Managed Kubernetes Service.
Start time : 26/05/2026 07:00 UTC End time : 28/05/2026 16:00 UTC Service impact : Customers have to anticipate this maintenance in order to adapt to the new Kubernetes version. Service improvement : As part of our continuous improvement policy, customers using Kubernetes version 1.30 will be migrated to version 1.31.
Thank you for your understanding.
Apr 15, 2026 - 14:18 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed Kubernetes Service.
Start time : 26/05/2026 07:00 UTC End time : 28/05/2026 16:00 UTC Service impact : Customers have to anticipate this maintenance in order to adapt to the new Kubernetes version. Service improvement : As part of our continuous improvement policy, customers using Kubernetes version 1.30 will be migrated to version 1.31.
Thank you for your understanding.
Mar 18, 2026 - 21:56 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Containers & Orchestration offer.
This may temporarily affect availability.
Start time : 08/06/2026 07:30 UTC End time : 08/06/2026 16:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we need to upgrade Ranchers in version 2.11 to version 2.12. You can already manage the upgrade by yourself through OVHcloud Control panel or API. The Rancher compatibility matrix with downstream clusters will change, indeed K8S version 1.30 will no longer be officially supported. For more information regarding Managed Rancher Service supported versions and lifecycle policy, you can visit this page: KB0064608
Thank you for your understanding. Posted on
Apr 22, 2026 - 17:38 UTC
Resolved -
We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.
Start time : 13/05/2026 09:03 UTC End time : 13/05/2026 09:35 UTC Root Cause :A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
May 13, 11:43 UTC
Investigating -
We are currently experiencing an event affecting our Compute - Instance offer GRA regions
Start time : 13/05/2026 09:03 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
May 13, 09:44 UTC
Resolved -
We are pleased to inform you that the incident affecting our Managed Kubernetes Service offering has been resolved.
Start time : 11/05/2026 15:37 UTC End time : 11/05/2026 18:41 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
May 11, 18:54 UTC
Investigating -
We are currently investigating an incident affecting our Managed Kubernetes Service offering, which is causing temporary availability issue in the US-EAST-VA-1 region.
Here are some supplementary details :
Start time : 11/05/2026 15:37 UTC Impacted Service(s) : Some instances in the US-EAST-VA-1 region are unreachable. Customers Impact : Management and creation of new Managed Kubernetes Service clusters is temporarily unavailable. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 11, 15:52 UTC
Completed -
The scheduled maintenance has been completed.
May 11, 15:26 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 09:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
May 11, 08:48 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed Kubernetes Service offer.
Start time : 11/05/2026 09:00 UTC End time : 11/05/2026 15:30 UTC Service impact : None Service improvement : Following our continuous improvement policy, we are rolling out an update to all cluster in a supported versions (1.34, 1.35) with an update policy of ALWAYS_UPDATE to the latest patch version.
Thank you for your understanding.
May 11, 08:41 UTC
Resolved -
We are pleased to inform you that the incident affecting our Compute - Instance offering in GRA1 region has been resolved.
Start time : 11/05/2026 06:26 UTC End time : 11/05/2026 11:45 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
We apologize for any inconvenience caused and appreciate your understanding.
May 11, 12:18 UTC
Identified -
We have determined the origin of the issue affecting our Compute - Instance offer in GRA1 regions.
Here are some supplementary details :
Start time : 11/05/2026 06:26 UTC Impacted Service(s) : Some instances in GRA1 regions are unreachable. Customers Impact : Customers are temporarily unable to access instances in the specified regions. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 11, 06:40 UTC
Resolved -
We are pleased to inform you that the incident affecting our Compute - Instance offering in GRA2 has been resolved.
Start time : 11/05/2026 07:05 UTC End time : 11/05/2026 11:45 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
We apologize for any inconvenience caused and appreciate your understanding.
May 11, 12:17 UTC
Identified -
We have determined the origin of the issue affecting our Compute - Instance offer in GRA2 regions.
Here are some supplementary details :
Start time : 11/05/2026 07:05 UTC Impacted Service(s) : Some instances in GRA2 regions are unreachable. Customers Impact : Customers are temporarily unable to access instances in the specified regions. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 11, 07:16 UTC
Completed -
The scheduled maintenance has been completed.
May 7, 09:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 06:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Managed Kubernetes Service offer.
Start time : 05/05/2026 06:00 UTC End time : 07/05/2026 10:00 UTC Service impact : None Service improvement : Following our continuous improvement policy, we are rolling out an update to all cluster in a supported versions (1.33, 1.34, 1.35) with an update policy of ALWAYS_UPDATE to the latest patch version.
Thank you for your understanding.
May 4, 20:28 UTC
Resolved -
We would like to inform you that an incident occurred on our Compute - Instance offering in WAW1. This incident has now been resolved.
Please find the details of this incident below :
Start time : 07/05/2026 07:42 UTC End time : 07/05/2026 07:50 UTC Impacted Service(s) : Some instances in the WAW1 region were unreachable. Customers Impact : Customers were temporarily unable to access and use their instances located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
May 7, 07:55 UTC
Completed -
The scheduled maintenance has been completed.
May 6, 17:13 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 09:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Block Storage offer in the RBX-A/GRA3/GRA5/GRA7/GRA9/GRA11/SBG5 regions.
Start time : 04/05/2026 09:00 UTC End time : 06/05/2026 17:00 UTC Service impact : During the maintenance window, customers may experience a temporary performance degradation. Service improvement : As part of our continuous improvement policy and to improve service quality, we will be doing a software upgrade on our Block Storage servers.
Thank you for your understanding.
Apr 30, 20:49 UTC
Completed -
The scheduled maintenance has been completed.
May 5, 12:37 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 12:00 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our Data Platform offer.
Here are the details of the maintenance: Start time : 05/05/2026 12:00 UTC End time : 05/05/2026 14:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data Platform infrastructure.
Thank you for your understanding.
Apr 30, 12:39 UTC
Resolved -
We are pleased to inform you that the incident affecting our Public Cloud offering has been resolved.
Start time : 04/05/2026 06:31 UTC End time : 04/05/2026 15:13 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
We apologize for any inconvenience caused and appreciate your understanding.
May 4, 15:15 UTC
Update -
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : Our technical team continues to work on the incident. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 4, 10:46 UTC
Update -
We have determined the origin of the issue affecting our Compute - Instance offer in GRA1/GRA3/GRA5/GRA9 regions.
Here are some supplementary details :
Start time : 04/05/2026 06:31 UTC Impacted Service(s) : Some instances in GRA1/GRA3/GRA5/GRA9 regions are unreachable. Customers Impact : Customers are temporarily unable to access instances in the specified regions. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 4, 07:32 UTC
Identified -
We have determined the origin of the issue affecting our Compute - Instance offer in GRA1/GRA3/GRA5/GRA9 regions.
Here are some supplementary details :
Start time : 04/05/2026 06:31 UTC Impacted Service(s) : Some instances in GRA1/GRA3/GRA5/GRA9 regions are unreachable. Customers Impact : Customers are temporarily unable to access instances in the specified regions. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 4, 07:31 UTC
Investigating -
We are currently experiencing an event affecting our Compute - Instance offer.
Start time : 04/05/2026 06:31 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
May 4, 06:58 UTC
Resolved -
We are pleased to inform you that the incident affecting our Compute - Instance offering in LIM1 has been resolved.
Start time : 02/05/2026 12:18 UTC End time : 03/05/2026 19:58 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
May 3, 20:13 UTC
Update -
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : The remaining instances are still being worked on by our team. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 3, 03:08 UTC
Update -
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : Most instances are now operational again. Ongoing Actions : Our team is working to fix the last remaining instances.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 2, 16:43 UTC
Update -
We are continuing to work on a fix for this issue.
May 2, 16:24 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific region.
Here are some supplementary details :
Start time : 02/05/2026 12:18 UTC Impacted Service(s) : Some instances in the LIM1 region are unreachable. Customers Impact : Customers are temporarily unable to access instances located on the specified regions and Redis Database. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
May 2, 12:25 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 01/05/2026 07:19 UTC End time : 01/05/2026 08:20 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
May 1, 08:34 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific region.
Here are some supplementary details :
Start time : 01/05/2026 07:19 UTC Impacted Service(s) : Some instances in the ERI1 region are unreachable. Customers Impact : Customers are temporarily unable to access instances located on the specified regions. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
May 1, 07:29 UTC
Resolved -
We are pleased to inform you that the incident affecting our Data & Analytics offer has been resolved.
Start time : 30/04/2026 08:18 UTC End time : 30/04/2026 19:14 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 30, 19:24 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offering, which is causing temporary functionality issue in the FR region.
Here are some supplementary details :
Start time : 30/04/2026 08:18 UTC Impacted Service(s) : Builds of APP or API are temporarily unavailable. Customers Impact : Customers are temporarily unable to build API/APP. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 30, 13:06 UTC
Resolved -
We are pleased to inform you that our teams released new versions to resolve the security event that affected our Managed Kubernetes Service.
Start time : 22/04/2026 08:15 UTC End time : 30/04/2026 15:30 UTC Root Cause : This incident was caused by a software issue.
Patched MKS versions are now available. We recommend updating your clusters as soon as possible, especially those running multi-tenant workloads. Patched versions — Free plan
Kubernetes 1.30 (end of support): patch version 1.30.14-3 Kubernetes 1.31 (end of support): patch version 1.31.13-2 Kubernetes 1.32 (end of support): patch version 1.32.13-2 Kubernetes 1.33 (supported): patch version 1.33.10-2 Kubernetes 1.34 (supported): patch version 1.34.2-2 Kubernetes 1.35 (supported): patch version 1.35.2-2
Patched versions — Standard plan
Kubernetes 1.30 (end of support): patch version 1.30.14-12 Kubernetes 1.31 (end of support): patch version 1.31.13-9 Kubernetes 1.32 (end of support): patch version 1.32.13-3 Kubernetes 1.33 (supported): patch version 1.33.10-3 Kubernetes 1.34 (supported): patch version 1.34.6-3 Kubernetes 1.35 (supported): patch version 1.35.2-2
What customers need to do All customers can apply the patch manually right now, regardless of their cluster's Kubernetes version or security update policy. We strongly recommend doing so as soon as possible.
Via the OVHcloud Control Panel: Public Cloud > Managed Kubernetes Service > Your cluster > Apply Patch Via the OVHcloud API: POST /cloud/project/{serviceName}/kube/{kubeId}/update with the following request body: { "strategy": "LATEST_PATCH" }
Automatic rollout For clusters running a supported Kubernetes version (1.33, 1.34, 1.35) with the ALWAYS_UPDATE or MINIMAL_DOWNTIME security policy, OVHcloud will roll out the patch automatically over the coming days. Clusters running end-of-support Kubernetes versions (1.30, 1.31, 1.32) will not be patched automatically by OVHcloud, even with an automatic security update policy. Customers running these versions must apply the patch manually using the versions listed above. We strongly recommend planning an upgrade to a supported Kubernetes minor version as soon as possible. Customers using the NEVER_UPDATE policy must also apply the update manually. Given the severity of this CVE, OVHcloud may force-apply the security update if clusters remain unpatched after a notice period.
Apr 30, 16:16 UTC
Identified -
We are currently experiencing an ongoing security event affecting our Managed Kubernetes Service. The source of the issue has been identified.
Start time : 22/04/2026 08:15 UTC Impacted service(s) : Managed Kubernetes Service (MKS) worker nodes. Customer impact : A recently disclosed security vulnerability may allow a user within a container to gain elevated access on the underlying node. This issue is limited to individual clusters and does not impact other customers or the managed control plane. Customers running shared or multi-tenant workloads within the same cluster should consider this issue with higher priority. Other OVHcloud managed services (MPR, MRS) are patched transparently by OVHcloud, no customer action required. Root Cause : This incident is caused by a software issue. Workaround : A temporary mitigation is available to reduce the risk while we prepare a permanent fix. Instructions are available in our dedicated blog post: https://blog.ovhcloud.com/copy-fail-cve-2026-31431-how-to-rapidly-protect-ovhcloud-mks-clusters-from-the-linux-kernel-zero-day Please note that applying this mitigation is optional and remains under your responsibility. If the vulnerability has already been exploited on your cluster, this mitigation will not remediate any pre-existing compromise Ongoing actions : Our teams are actively working on a permanent fix. Updated versions are expected to be available later today.
We will share further details and update instructions as soon as they are ready. We will keep you informed of any progress.
Thank you for your understanding.
Apr 30, 15:27 UTC
Resolved -
We had an incident on our Public Cloud Network API offer in EU which has now been resolved.
Here are some supplementary details :
Start time : 30/04/2026 14:42 UTC End time : 30/04/2026 14:57 UTC Impacted Service(s) : The API for Public Cloud was temporarily unavailable. Customers Impact : Customers were temporarily unable to create, start, manage their Public Cloud instances. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Apr 30, 15:36 UTC
Completed -
The current maintenance has been canceled and she will be rescheduled later.
Apr 30, 08:57 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our Data Platform offer.
Here are the details of the maintenance: Start time : 04/05/2026 12:00 UTC End time : 04/05/2026 15:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data Platform infrastructure.
Thank you for your understanding.
Apr 14, 14:26 UTC