OVHCloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
Update - Ongoing actions :Our technical teams are still working on a patch to resolve the incident. Due to the technical complexity of the incident, many internal tests must be performed before a public deployment to avoid any degradation of the situation. We apologize for the inconvenience caused
Jan 12, 08:42 UTC
Jan 12, 08:42 UTC
Identified - Root cause : Configuration issue with port security groups implementation on vRack networks causing ARP spoofing to be restricted which is impacting when using an instance as a router such as pfSense
Ongoing actions : Our engineers have identified the root cause and currently working on a patch. We will provide an ETA as soon as possible.
Jan 7, 16:25 UTC
Ongoing actions : Our engineers have identified the root cause and currently working on a patch. We will provide an ETA as soon as possible.
Jan 7, 16:25 UTC
Investigating - Service impact : vRack traffic on Stein PCI regions (BHS1,SBG7,GRA9) - no impact on other regions which are in Newton
Ongoing actions : Our engineers are investigating the root cause
Comment :We have received reports of ARP spoof on Stein PCI regions are restricted in the vRack network. This may impact services like pfSense using the vRack network. Even if port security is disabled, ARP spoof is still restricted. This behaviour is not expected.
Jan 7, 08:49 UTC
Ongoing actions : Our engineers are investigating the root cause
Comment :We have received reports of ARP spoof on Stein PCI regions are restricted in the vRack network. This may impact services like pfSense using the vRack network. Even if port security is disabled, ARP spoof is still restricted. This behaviour is not expected.
Jan 7, 08:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 21, 05:54 UTC
Dec 21, 05:54 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 20, 18:32 UTC
Dec 20, 18:32 UTC
Scheduled - Start time : 13/12/2021 15:00 UTC
End time : 07/02/2021 16:00 UTC
Service impact : Managed Kubernetes
Service improvement : Many Helm charts are no longer compatible with your managed Kubernetes.
Some chart providers have enabled support for FSGroup (security context), preventing the application from manipulating the file system mounted in the persistent volume.
We are working on a fix that will make the use of this feature transparent in the coming weeks.
More information here: https://docs.ovh.com/gb/en/kubernetes/persistentvolumes-permission-errors/
End time : 07/02/2021 16:00 UTC
Service impact : Managed Kubernetes
Service improvement : Many Helm charts are no longer compatible with your managed Kubernetes.
Some chart providers have enabled support for FSGroup (security context), preventing the application from manipulating the file system mounted in the persistent volume.
We are working on a fix that will make the use of this feature transparent in the coming weeks.
More information here: https://docs.ovh.com/gb/en/kubernetes/persistentvolumes-permission-errors/
Investigating - We are experiencing high demand in SGP1 region for C2 and B2 instance. As a result, stock is limited, and you may encounter error when spawning these instances in SGP1.
Dec 8, 18:11 UTC
Dec 8, 18:11 UTC
About This Site
Welcome to the Public Cloud status page for real-time information on system performance and availability.
Network || Load Balancer as a Service
Operational
BHS1
Operational
BHS3
Operational
BHS5
Operational
DE1
Operational
GRA1
Operational
GRA3
Operational
GRA5
Operational
GRA7
Operational
SBG1
Operational
SBG3
Operational
SBG5
Operational
SGP1
Operational
SYD1
Operational
UK1
Operational
WAW1
Operational
Network || Public Network
Operational
BHS1
Operational
BHS3
Operational
BHS5
Operational
DE1
Operational
GRA1
Operational
GRA3
Operational
GRA5
Operational
GRA7
Operational
SBG1
Operational
SBG3
Operational
SBG5
Operational
SGP1
Operational
SYD1
Operational
UK1
Operational
WAW1
Operational
Network || Private network (vRack)
Degraded Performance
BHS1
Degraded Performance
BHS3
Operational
BHS5
Operational
DE1
Operational
GRA1
Operational
GRA3
Operational
GRA5
Operational
GRA7
Operational
SBG1
Operational
SBG3
Operational
SBG5
Operational
SGP1
Operational
SYD1
Operational
UK1
Operational
WAW1
Operational
Storage and Backups || Object storage & Cloud Archive
Operational
BHS
Operational
DE
Operational
GRA
Operational
SBG
Operational
SGP
Operational
SYD
Operational
UK
Operational
WAW
Operational
Storage and Backups || Block storage
Operational
BHS1
Operational
BHS3
Operational
BHS5
Operational
DE1
Operational
GRA1
Operational
GRA3
Operational
GRA5
Operational
GRA6
Operational
GRA7
Operational
SBG1
Operational
SBG3
Operational
SBG5
Operational
SGP1
Operational
SYD1
Operational
UK1
Operational
WAW1
Operational
Containers & Orchestration || Managed Kubernetes
Under Maintenance
BHS
Under Maintenance
GRA
Under Maintenance
SBG
Under Maintenance
WAW
Under Maintenance
SGP
Under Maintenance
SYD
Under Maintenance
Containers & Orchestration || Managed Private Registry
Operational
GRA
Operational
Containers & Orchestration || Workflow Management & Autobackup
Operational
BHS1
Operational
BHS3
Operational
BHS5
Operational
DE1
Operational
GRA1
Operational
GRA3
Operational
GRA5
Operational
GRA7
Operational
SBG1
Operational
SBG3
Operational
SBG5
Operational
SGP1
Operational
SYD1
Operational
UK1
Operational
WAW1
Operational
Data Analytics & AI || ML Serving
Operational
GRA
Operational
Data Analytics & AI || AI Training
Operational
GRA
Operational
Data Analytics & AI || Data processing
Operational
GRA
Operational
Operating System || EUROPE
Operational
BHS
Operational
ERI
Operational
GRA
Operational
SBG
Operational
LIM
Operational
Operating System || AMERICA
Operational
USA
Operational
Operating System || APAC
Operational
SGP
Operational
SYD
Operational
Management || Identity
Operational
Management || Horizon
Operational
Management || Billing and Consumption
Operational
Compute || BHS
Operational
BHS1
Operational
BHS3
Operational
BHS5
Operational
BHS7
Operational
Compute || LIM
Operational
DE1
Operational
Compute || GRA
Operational
GRA1
Operational
GRA3
Operational
GRA5
Operational
GRA7
Operational
GRA9
Operational
GRA11
Operational
Compute || SBG
Operational
SBG5
Operational
SBG7
Operational
Compute || SGP
Operational
SGP1
Operational
Compute || SYD
Operational
SYD1
Operational
Compute || ERI
Operational
UK1
Operational
Compute || USA
Operational
US-EAST-VA-1
Operational
US-WEST-OR-1
Operational
Compute || WAW
Operational
WAW1
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PCI/VPS - Image End of Life
Nov 30, 08:00 - Jan 4, 08:00 UTC
Update -
The end of life has been postponed to 4 January 2022. Images will remain available until then.
Dec 17, 17:26 UTC
Dec 17, 17:26 UTC
Scheduled -
We will be undergoing scheduled maintenance during this time.
Dec 17, 09:08 UTC
Dec 17, 09:08 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 08:00 UTC
Nov 30, 08:00 UTC
Scheduled -
Dear customer,
Several images that we are currently offering for Public Cloud and VPS are going to reach End of Life (EoL), on December, 30th 2021.
You can read further more about our distribution End of Life policy here .
Below is the complete list of images, as well our recommendations and alternatives for Public Cloud and VPS environments.
Centos 8 - AlmaLinux or Rocky Linux - Backup your data, reinstall the server with an alternative distribution and restore your data
Fedora 33 - Fedora 34 or 35 - Backup and upgrade distribution
Ubuntu 20.10 - Ubuntu 21.04 or 21.10 - Backup and upgrade distribution
Starting from December, 30th 2021, you will no longer be able to purchase or reinstall services with the above mentioned images. If you use automation to deploy your infrastructure with any of these images, we strongly recommend you to either change them to another distribution or upload your own image and use it instead.
Additional information for Ubuntu 20.10 and Fedora 33 distributions
Ubuntu 20.10 and Fedora 33 distributions have reached end of standard support. Which means they no longer receive security updates and it is strongly recommended not to use these operating systems anymore.
OVHcloud strongly recommends customers using Ubuntu 20.10 to upgrade to Ubuntu 21.04 or later and Fedora 33 users to upgrade to Fedora 34 or later.
You can refer to the following guides to:
Upgrade operating system: https://docs.ovh.com/gb/en/public-cloud/upgrading-operating-system/
Upload your own image: https://docs.ovh.com/gb/en/public-cloud/uploading-your-own-image/ .
Additional information for Centos 8 distribution
OVHcloud strongly recommends customers to switch to using an alternative operating system of choice. We have made Rocky Linux and Alamalinux available for Public Cloud and VPS 2020 users which are the current alternative candidates of Centos.
For any question, please reach out to our support team.
Regards,
The Public Cloud team
Nov 29, 09:36 UTC
Several images that we are currently offering for Public Cloud and VPS are going to reach End of Life (EoL), on December, 30th 2021.
You can read further more about our distribution End of Life policy here .
Below is the complete list of images, as well our recommendations and alternatives for Public Cloud and VPS environments.
Centos 8 - AlmaLinux or Rocky Linux - Backup your data, reinstall the server with an alternative distribution and restore your data
Fedora 33 - Fedora 34 or 35 - Backup and upgrade distribution
Ubuntu 20.10 - Ubuntu 21.04 or 21.10 - Backup and upgrade distribution
Starting from December, 30th 2021, you will no longer be able to purchase or reinstall services with the above mentioned images. If you use automation to deploy your infrastructure with any of these images, we strongly recommend you to either change them to another distribution or upload your own image and use it instead.
Additional information for Ubuntu 20.10 and Fedora 33 distributions
Ubuntu 20.10 and Fedora 33 distributions have reached end of standard support. Which means they no longer receive security updates and it is strongly recommended not to use these operating systems anymore.
OVHcloud strongly recommends customers using Ubuntu 20.10 to upgrade to Ubuntu 21.04 or later and Fedora 33 users to upgrade to Fedora 34 or later.
You can refer to the following guides to:
Upgrade operating system: https://docs.ovh.com/gb/en/public-cloud/upgrading-operating-system/
Upload your own image: https://docs.ovh.com/gb/en/public-cloud/uploading-your-own-image/ .
Additional information for Centos 8 distribution
OVHcloud strongly recommends customers to switch to using an alternative operating system of choice. We have made Rocky Linux and Alamalinux available for Public Cloud and VPS 2020 users which are the current alternative candidates of Centos.
For any question, please reach out to our support team.
Regards,
The Public Cloud team
Nov 29, 09:36 UTC
[GRA/BHS][Enterprise Cloud Databases] - Planned Service End-of-Life
Jan 17, 06:00 - Jun 13, 06:00 UTC
As part of the product lifecycle management,
We will end the Sales of Enterprise Cloud Databases services January 16th 2022 (no more new services).
We will end the Growth of existing Enterprise Cloud Databases services May 16th 2022 (no more new nodes)
We will end the Support of all Enterprise Cloud Databases services June 16th 2022 (shutdown of the services).
Impacted customers will be notified by email and via control panel about this End-Of-Life process.
We will cut-off the services the week before End of Support during punctual 2 hours time slot, to warn impacted customers.
Perimeter:
All PostgreSQL Enterprise Cloud Databases clusters, worldwide.
Related product page:
[FR] https://www.ovhcloud.com/fr/enterprise/products/enterprise-cloud-databases/
[EN] https://www.ovhcloud.com/en-ie/enterprise/products/enterprise-cloud-databases/
NOT in the Perimeter:
Public Cloud Databases
Web Hosting Cloud Databases
Workaround: customer will be contacted to migrate to new Public Cloud Databases for PostgreSQL.
Migration tutorials and Professional Services will be provided on https://docs.ovh.com/gb/en/enterprise-cloud-databases/
Timeline:
17/01/2022 10h CEST : End of Sales
16/05/2022 10h CEST : End of Growth
10/06/2022 10h-14h CEST : planned downtime
13/06/2022 10h CEST : End of Support, Shutdown of all impacted services 10h CEST
We will update this task during the proposed timeline.
Posted on Dec 20, 05:21 UTC
We will end the Sales of Enterprise Cloud Databases services January 16th 2022 (no more new services).
We will end the Growth of existing Enterprise Cloud Databases services May 16th 2022 (no more new nodes)
We will end the Support of all Enterprise Cloud Databases services June 16th 2022 (shutdown of the services).
Impacted customers will be notified by email and via control panel about this End-Of-Life process.
We will cut-off the services the week before End of Support during punctual 2 hours time slot, to warn impacted customers.
Perimeter:
All PostgreSQL Enterprise Cloud Databases clusters, worldwide.
Related product page:
[FR] https://www.ovhcloud.com/fr/enterprise/products/enterprise-cloud-databases/
[EN] https://www.ovhcloud.com/en-ie/enterprise/products/enterprise-cloud-databases/
NOT in the Perimeter:
Public Cloud Databases
Web Hosting Cloud Databases
Workaround: customer will be contacted to migrate to new Public Cloud Databases for PostgreSQL.
Migration tutorials and Professional Services will be provided on https://docs.ovh.com/gb/en/enterprise-cloud-databases/
Timeline:
17/01/2022 10h CEST : End of Sales
16/05/2022 10h CEST : End of Growth
10/06/2022 10h-14h CEST : planned downtime
13/06/2022 10h CEST : End of Support, Shutdown of all impacted services 10h CEST
We will update this task during the proposed timeline.
Posted on Dec 20, 05:21 UTC
Analytics Data Platform End-Of-Life notice for public offers
Feb 28, 09:00-10:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Dec 29, 14:50 UTC
Dec 29, 14:50 UTC
Scheduled -
We will end the Sales of Analytics Data Platform (preinstalled Apache Hadoop Big Data Clusters) 31/12/2021 (no more new services).
We will end the Support of Analytics Data Platforms services 28/02/2022.
Existing services can be kept by customers, since it's preinstalled offers. But no official support will be provided.
Impacted customers will be notified during November 2021 by email about this End-Of-Life process.
Perimeter : All Analytics Data Platforms public offers, worldwide.
We will update this task during the proposed timeline.
Dec 10, 21:49 UTC
We will end the Support of Analytics Data Platforms services 28/02/2022.
Existing services can be kept by customers, since it's preinstalled offers. But no official support will be provided.
Impacted customers will be notified during November 2021 by email about this End-Of-Life process.
Perimeter : All Analytics Data Platforms public offers, worldwide.
We will update this task during the proposed timeline.
Dec 10, 21:49 UTC