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OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
All Systems Operational

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Welcome to the Public Cloud status page for real-time information on system performance and availability.

AI & Machine Learning || AI Dashboard Operational
AI & Machine Learning || AI Deploy Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Notebooks Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Training Operational
BHS Operational
GRA Operational
Compute - Instance || BHS Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
Compute - Instance || ERI Operational
UK1 Operational
Compute - Instance || GRA Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
Compute - Instance || LIM Operational
DE1 Operational
Compute - Instance || SBG Operational
SBG5 Operational
SBG7 Operational
Compute - Instance || SGP Operational
SGP1 Operational
Compute - Instance || SYD Operational
SYD1 Operational
Compute - Instance || USA Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Compute - Instance || WAW Operational
WAW1 Operational
Containers & Orchestration || Load Balancer Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Kubernetes Service Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Private Registry Operational
GRA Operational
DE1 Operational
BHS Operational
Containers & Orchestration || Workflow Management Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
UK1 Operational
WAW1 Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Databases || Cassandra Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Grafana Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Kafka Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Kafka Connect Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Kafka MirrorMaker Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || M3 Aggregator Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || MongoDB Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || MySQL Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || OpenSearch Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || PostgreSQL Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Redis Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Data & Analytics || Data Processing Operational
GRA Operational
Data & Analytics || Logs Data Platform Operational
BHS Operational
GRA Operational
Management || Horizon Operational
Network || FailoverIP Operational
Network || Gateway Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
UK1 Operational
WAW1 Operational
BHS5 Operational
BHS3 Operational
BHS1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Network || Private network (vRack) Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
UK1 Operational
WAW1 Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Network || Public network Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG1 Operational
SBG3 Operational
SBG5 Operational
SBG7 Operational
UK1 Operational
WAW1 Operational
SYD1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Storage || Block storage Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
UK1 Operational
WAW1 Operational
SGP1 Operational
SYD1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Storage || Cloud Archive Operational
DE Operational
GRA Operational
UK Operational
WAW Operational
BHS Operational
SYD Operational
SGP Operational
US-EAST-VA Operational
US-WEST-OR Operational
Storage || Cold Archive Operational
RBX-ARCHIVE Operational
Storage || Instance Backup Operational
SBG5 Operational
SBG7 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
UK1 Operational
DE1 Operational
WAW1 Operational
SGP1 Operational
SYD1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Storage || Object storage Operational
BHS Operational
GRA Operational
DE Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
UK Operational
WAW Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Storage || Volume Backup Operational
SBG5 Operational
SBG7 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
UK1 Operational
DE1 Operational
WAW1 Operational
SGP1 Operational
SYD1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Storage || Volume Snapshot (Ceph) Operational
DE1 Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Network || Load Balancer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[RBX][Storage] - Cold Archive Dec 12, 2023 21:00 - Dec 14, 2023 05:00 UTC
Start time : 12/12/2023 21:00 UTC
End time : 14/12/2023 05:00 UTC
Service impact : Service interruption for 4 hours per night during this maintenance.
Service improvement : Our providers need to carry out maintenance on the link.
Posted on Dec 01, 2023 - 10:55 UTC
[GLOBAL][PublicCloud] - Customers migration Kubernetes to 1.24 Jan 8, 2024 07:00-18:00 UTC
Start time : 08/01/2024 07:00 UTC
End time : 08/01/2024 18:00 UTC
Service impact : No impact except for the apps that do not support the new version
Service improvement : As Kubernetes 1.23 comes to the end of its life, we will be migrating to the next version (1.24).
Posted on Nov 16, 2023 - 21:14 UTC
Past Incidents
Dec 8, 2023

No incidents reported today.

Dec 7, 2023
[GRA5/GRA6/GRA7/GRA8/GRA11][Public Cloud] - G266A14 - G212B12
Resolved - Start time : 07/12/2023 01:19 UTC
End time : 07/12/2023 04:17 UTC
Root cause : Hardware issue.
Our technical teams resolved the issue. All impacted services are now operational.
Dec 7, 04:26 UTC
Investigating - Start time : 07/12/2023 01:19 UTC
Service impact : Servers are unreachable.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Dec 7, 01:50 UTC
Dec 6, 2023

No incidents reported.

Dec 5, 2023
[GRA/SBG][Public Cloud] - PCI product shortage
Resolved - Start time : 14/11/2023 22:06 UTC
End time : 05/12/2023 09:43 UTC
Root cause : Supply malfunction
The availability is no longer limited.
Our technical teams resolved the issue. All impacted services are now operational.
Dec 5, 10:12 UTC
Update - Our teams are continuing to work to restore this situation.
Nov 24, 13:59 UTC
Update - The issue has been resolve on GRA region.
We continue to work on the issue for SBG.
Nov 20, 21:08 UTC
Identified - Start time : 14/11/2023 22:06 UTC
Service impact : We wish to inform you of a potential shortage in our datacenters GRA and SBG, specifically in regions GRA5/7/9/11 and SBG5/7.
Due to high demand, there might be limited availability of resources for the following flavours: B2, C2, T1, T2, and T3.
We will get back to you as soon as possible with more information.
Nov 15, 14:51 UTC
[GRA1][Storage] - Ceph software upgrade
Completed - The scheduled maintenance has been completed.
Dec 5, 07:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 09:00 UTC
Scheduled - Start time : 04/12/2023 09:00 UTC
End time : 06/12/2023 17:00 UTC
Service impact : Lowered performance during maintenance.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade of Ceph software to next stable release.
Nov 16, 00:16 UTC
[RBX8][Public Cloud] - R823R02
Resolved - Start time : 04/12/2023 23:21 UTC
End time : 05/12/2023 02:24 UTC
Root cause : Due to hardware issue, some hosts in rack R823R02 were unreachable.
Our technical teams resolved the issue. All impacted services are now operational.
Impacted hosts:
host1564838, host1564840, host1564841
host1564842, host1564844, host1564847
host1564849, host1628410, host1628414
host1628415, host1628416, host1628451
host1628459, host1628464, host1628603
host1628605, host1628607, host1628610
host1628612.
Dec 5, 02:46 UTC
Dec 4, 2023
Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023
[GRA3][Public Cloud] - Neutron network issue
Resolved - Start time : 29/11/2023 17:00 UTC
End time : 29/11/2023 19:57 UTC
Root cause : Software issue
Our technical teams resolved the issue. All impacted services are now operational.
Nov 29, 20:00 UTC
Identified - Start time : 29/11/2023 17:00 UTC
Service impact : An issue has been discovered relating to the networking component (Neutron). The impact can be observed on both public and private networks.
Impact is limited and not all VMs are impacted. The bug may not impact a VM, but after action such as reboot or migration may cause issues with network.
Workaround : We recommend avoiding actions such as restart and reinstall of instances.
Ongoing actions : The bug is identified and the teams are mobilised to resolve the issue as soon as possible.
Nov 29, 18:32 UTC
[GRA][Public Cloud] - Object Storage S3 Standard/High perf
Resolved - Start time : 29/11/2023 09:40 UTC
End time : 29/11/2023 14:23 UTC
Root cause : Software issue
Our technical teams resolved the issue. All impacted services are now operational.
Nov 29, 16:00 UTC
Monitoring - Start time : 29/11/2023 09:40 UTC
Service impact : Customers may experience 500 and 503 errors
Ongoing actions : Monitoring
Nov 29, 14:23 UTC
Investigating - Start time : 29/11/2023 09:40 UTC
Service impact : Customers may experience 500 and 503 errors
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Nov 29, 13:03 UTC
[GRA/DE1/BHS][ManagedPrivateRegistry] - Registries upgrade
Completed - The scheduled maintenance has been completed.
Nov 29, 13:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 09:00 UTC
Scheduled - Start time : 29/11/2023 09:00 UTC
End time : 29/11/2023 17:00 UTC
Service impact : Read-only for 1-2mn for each registries
Service improvement : Following our continuous improvement policy, we rolling out an upgrade for registries.
Nov 9, 17:02 UTC
GRA3 - Nova/Neutron API issues
Resolved - This incident has been resolved.
Host is now healthy
Nov 29, 13:05 UTC
Investigating - We have some issues with our messaging queue system, we are investigating.
Nov 29, 12:49 UTC
Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023
[GRA7/GRA11][Public Cloud] - Electrical Issue
Resolved - Start time : 16/11/2023 01:55 UTC
End time : 16/11/2023 08:32 UTC
Root cause : Electrical issue on room G263 in GRA2

On 16/11/2023 at 01:55 UTC, room G263 of the Graveline datacenter (GRA2) experienced an electrical incident that may have impacted your services. The intervention of our technical teams enabled you to return your services in the morning (16/11 at 08:32 UTC).
We then secured the infrastructure by making the system redundant.
The services are once again in nominal operation.
Nov 24, 13:48 UTC
Monitoring - Start time : 16/11/2023 01:55 UTC
Service impact : Impacted nodes unreachable. Impacted volumes cannot be dettach and attach to new nodes in case of Kubernetes workloads rescheduling. APIserver not impacted. Management of the cluster not impacted.
Root cause :Electrical issue
Ongoing actions : Our team monitoring this situation
Nov 16, 07:38 UTC
Update - We are continuing to work on a fix for this issue.
Nov 16, 04:07 UTC
Identified - Start time : 16/11/2023 01:55 UTC
Service impact : Impacted nodes unreachable. Impacted volumes cannot be dettach and attach to new nodes in case of Kubernetes workloads rescheduling. APIserver not impacted. Management of the cluster not impacted.
Root cause : https://bare-metal-servers.status-ovhcloud.com/incidents/sdv7r15bh9lf // https://public-cloud.status-ovhcloud.com/incidents/6sd9lwym7zdt
Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.
Nov 16, 03:57 UTC
Update - We are continuing to investigate this issue.
Nov 16, 03:56 UTC
Investigating - Start time : 16/11/2023 01:55 UTC
Service impact : Impacted nodes unreachable. Impacted volumes cannot be dettach and attach to new nodes in case of Kubernetes workloads rescheduling. APIserver not impacted. Management of the cluster not impacted.
Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.
Nov 16, 03:29 UTC
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