Public Cloud Status

OVHcloud Public Cloud Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[Worldwide][Public Cloud] Upgrade Openstack

Update - Today's maintenance is completed.
Our technical teams will resume the operation on the 29/05/2023 from 13:00 UTC to 14:00 UTC on the following regions: UK1, DE1, WAW1, SGP1 and SYD1
May 25, 2023 - 17:13 UTC

Update - The current maintenance will be implemented on the different regions as scheduled below:

-US/GRA1/BHS1: 25/05/2023
-UK1/DE1/WAW1/SGP1/SYD1: 29/05/2023
-GRA3/GRA5/GRA7/GRA11/SBG5/SBG7: 30/05/2023
-GRA9: 31/05/2023
May 25, 2023 - 16:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 2023 - 15:10 UTC

Scheduled - Start time : 25/05/2023 15:10 UTC
End time : 31/05/2023 15:10 UTC
Service impact : None
Ongoing actions : We are currently upgrading the Openstack release of Octavia (LBaaS).
Currently Octavia run in Yoga version and we want to upgrade to Zed release. Which is the second latest version.

About This Site

Welcome to the Public Cloud status page for real-time information on system performance and availability.

AI & Machine Learning || AI Dashboard Operational

AI & Machine Learning || AI Deploy Operational

BHS Operational

GRA Operational

AI & Machine Learning || AI Notebooks Operational

BHS Operational

GRA Operational

AI & Machine Learning || AI Training Operational

BHS Operational

GRA Operational

Compute - Instance || BHS Operational

BHS1 Operational

BHS3 Operational

BHS5 Operational

Compute - Instance || ERI Operational

UK1 Operational

Compute - Instance || GRA Operational

GRA1 Operational

GRA3 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

GRA11 Operational

Compute - Instance || LIM Operational

DE1 Operational

Compute - Instance || SBG Operational

SBG5 Operational

SBG7 Operational

Compute - Instance || SGP Operational

SGP1 Operational

Compute - Instance || SYD Operational

SYD1 Operational

Compute - Instance || USA Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Compute - Instance || WAW Operational

WAW1 Operational

Containers & Orchestration || Load Balancer Operational

BHS5 Operational

DE1 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

SBG5 Operational

SGP1 Operational

SYD1 Operational

WAW1 Operational

UK1 Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Containers & Orchestration || Managed Kubernetes Service Under Maintenance

BHS5 Operational

DE1 Under Maintenance

GRA5 Operational

GRA7 Operational

GRA9 Operational

SBG5 Under Maintenance

SGP1 Under Maintenance

SYD1 Under Maintenance

WAW1 Under Maintenance

UK1 Under Maintenance

US-EAST-VA-1 Under Maintenance

US-WEST-OR-1 Under Maintenance

Containers & Orchestration || Managed Private Registry Operational

GRA Operational

Containers & Orchestration || Workflow Management Operational

DE1 Operational

GRA1 Operational

GRA3 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

GRA11 Operational

SBG5 Operational

SBG7 Operational

SGP1 Operational

SYD1 Operational

UK1 Operational

WAW1 Operational

BHS1 Operational

BHS3 Operational

BHS5 Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Databases || Cassandra Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || Grafana Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || Kafka Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || Kafka Connect Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || Kafka MirrorMaker Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || M3 Aggregator Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || MongoDB Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || MySQL Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || OpenSearch Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || PostgreSQL Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || Redis Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Data & Analytics || Data Processing Operational

GRA Operational

Data & Analytics || Logs Data Platform Operational

BHS Operational

GRA Operational

Management || Horizon Operational

Network || FailoverIP Operational

Network || Gateway Operational

DE1 Operational

GRA1 Operational

GRA3 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

GRA11 Operational

SBG5 Operational

SBG7 Operational

SGP1 Operational

SYD1 Operational

UK1 Operational

WAW1 Operational

BHS5 Operational

BHS3 Operational

BHS1 Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Network || Private network (vRack) Operational

DE1 Operational

GRA1 Operational

GRA3 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

GRA11 Operational

SBG5 Operational

SBG7 Operational

SGP1 Operational

SYD1 Operational

UK1 Operational

WAW1 Operational

BHS1 Operational

BHS3 Operational

BHS5 Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Network || Public network Operational

BHS1 Operational

BHS3 Operational

BHS5 Operational

DE1 Operational

GRA1 Operational

GRA3 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

SBG1 Operational

SBG3 Operational

SBG5 Operational

SBG7 Operational

UK1 Operational

WAW1 Operational

SYD1 Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Storage || Block storage Operational

BHS1 Operational

BHS3 Operational

BHS5 Operational

DE1 Operational

GRA1 Operational

GRA3 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

GRA11 Operational

SBG5 Operational

SBG7 Operational

UK1 Operational

WAW1 Operational

SGP1 Operational

SYD1 Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Storage || Cloud Archive Operational

DE Operational

GRA Operational

UK Operational

WAW Operational

BHS Operational

SYD Operational

SGP Operational

US-EAST-VA Operational

US-WEST-OR Operational

Storage || Instance Backup Operational

SBG5 Operational

SBG7 Operational

GRA1 Operational

GRA3 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

GRA11 Operational

BHS1 Operational

BHS3 Operational

BHS5 Operational

UK1 Operational

DE1 Operational

WAW1 Operational

SGP1 Operational

SYD1 Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Storage || Object storage Operational

BHS Operational

GRA Operational

DE Operational

RBX Operational

SBG Operational

SGP Operational

SYD Operational

UK Operational

WAW Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Storage || Volume Backup Operational

SBG5 Operational

SBG7 Operational

GRA1 Operational

GRA3 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

GRA11 Operational

BHS1 Operational

BHS3 Operational

BHS5 Operational

UK1 Operational

DE1 Operational

WAW1 Operational

SGP1 Operational

SYD1 Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Storage || Volume Snapshot (CEPH) Operational

DE1 Operational

GRA1 Operational

GRA3 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

GRA11 Operational

SBG5 Operational

SBG7 Operational

SGP1 Operational

SYD1 Operational

UK1 Operational

WAW1 Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[DE1][Public Cloud] Move DHCP agents May 30, 2023 06:00-07:00 UTC

Start time : 30/05/2023 06:00 UTC
End time : 30/05/2023 07:00 UTC
Service impact : None
Ongoing actions : As part of our continuous improvement policy, we will relocate DHCP agents from compute nodes to Snat nodes.
Posted on May 25, 2023 - 04:33 UTC

[GRA1][Network] - Network equipment configuration upgrade May 30, 2023 22:00 - May 31, 2023 00:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 10, 2023 - 04:37 UTC

Scheduled - Start time : 30/05/2023 22:00 UTC
End time : 31/05/2023 00:00 UTC
Service impact : None
Service improvement : As part of our policy of continuous improvement, we are rolling out an upgrade to some of our network infrastructure equipment.
May 09, 2023 - 22:59 UTC

[EU/CA][LogsDataPlatform] - End of redirection for old OSD instances Jun 1, 2023 12:00-14:00 UTC

Start time : 01/06/2023 12:00 UTC
End time : 01/06/2023 14:00 UTC
Service impact : None
Service improvement :Following our continuous improvement policy, we will perfom an maintenance on LDP.
Please note that after this maintenance, old uri of your OpenSearch Dashboards instances will stop to be redirected.
Posted on Apr 15, 2023 - 03:06 UTC

[WAW1][Network] - Network equipment operation Jun 1, 2023 19:30 - Jun 2, 2023 00:00 UTC

Start time : 01/06/2023 19:30 UTC
End time : 02/06/2023 00:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.
Posted on May 17, 2023 - 01:25 UTC

[GLOBAL][ManagedKubernetesService] Managed nodes OS upgrades for clusters in "Do not update" and "Minimum unavailability" policy update configuration Jun 13, 2023 08:30 - Jun 15, 2023 16:00 UTC

Start time : 13/06/2023 08:30 UTC
End time : 15/06/2023 16:00 UTC
Service impact : No impact is expected but you should have enough nodes in your K8S cluster to allow a rolling upgrade of them and to absorb a rescheduling of your workload without downtime.
Service improvement : As part of our continuous improvement policy of our services, we will upgrade all public cloud instances (a.k.a. nodes) managed by the MKS team and running in your Kubernetes clusters to upgrade them from the operating system Ubuntu 18.04.06 LTS version to the Ubuntu 22.04.02 LTS version.
Clusters with an upgrade policy set to "Do not update / NEVER_UPDATE" and "Minimum unavailability / MINIMAL_DOWNTIME" are targeted by this maintenance.
To prevent non wanted upgrade on MKS services, we leave it up to the customers more time to manage this upgrade by themselves.
But, as the Ubuntu 18.04 LTS support will be disabled on the 31/05/2023, be aware that in case of critical vulnerability, we kept the right to force upgrade impacted services to patch as soon as possible vulnerable managed control planes and nodes.
Posted on Apr 13, 2023 - 12:53 UTC

[EU/CA][LogsDataPlatform] - Protocol migration Jun 14, 2023 10:00-13:00 UTC

Start time : 14/06/2023 10:00 UTC
End time : 14/06/2023 13:00 UTC
Service impact : None
Service improvement :Following our continuous improvement policy, we will perfom an maintenance on LDP.
Posted on Apr 15, 2023 - 01:44 UTC

[GRA5/GRA7/GRA9/SBG5/WAW1/SGP1/BHS5/SYD1/DE1/UK1/VA1/OR1][Public cloud] - End of life for Kubernetes 1.21 Jul 4, 2023 06:00 - Jul 6, 2023 17:00 UTC

Start time : 04/07/2023 06:00 UTC
End time : 06/07/2023 17:00 UTC
Service impact : No impact except for the apps that do not support the new version (1.22).
Service improvement : The aim of this maintenance is to upgrade deprecated clusters to a supported newer version (1.22).
Posted on May 17, 2023 - 02:49 UTC

[GLOBAL][Databases] - MongoDB migration Jul 17, 2023 11:54 - Jul 28, 2023 11:54 UTC

Start time : 17/07/2023 11:54 UTC
End time : 28/07/2023 11:54 UTC
Service impact : A small downtime may be experienced for less than 15 minutes.
Service improvement : As part of our continuous improvement policy of our services, we will be doing a migration for our MongoDB nodes.
Posted on May 23, 2023 - 07:12 UTC

Past Incidents

May 29, 2023

No incidents reported today.

May 28, 2023

No incidents reported.

May 27, 2023

PCI - DE1 - host1023110

Resolved - This incident has been resolved.
Host is now healthy
May 27, 07:05 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

fra1-lim1-pciz1host12-a70

Affected racks

L113B05

Affected hosts

host1023110

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

065c1f80-3665-4173-9f28-c13a9e619a10
117cc8bf-e6d7-4460-be28-560769d46a70
1aa734fc-54dc-4fd5-80b2-eeae5d252614
27b1326a-b572-4bf3-a3f0-e8fe1ca28e58
4a03923f-4f52-4805-809f-c25eeb37354a
4b6b78e0-d76e-4e0f-99f7-86f7846ea407
555a8dec-2d1a-42dc-9d05-8eaf83bff9af
674f6805-ccae-4945-8491-dcd3a47b934e
6a9865ee-825e-4e25-a574-0b13d0b4c43c
6b93a32c-fade-4cc3-97ec-a4e0125c6e71
8abe50e9-98bb-4251-b834-da8b16087295
8f17c49f-1fe3-4e50-abb3-82803660f422
96b5a625-1ec6-4bf6-835b-158f64220039
a0660b68-f282-4334-9068-6fd3fe7e9b8c
b705c84f-34f8-499f-aed4-1ae066e493aa
ca9aa9a6-7dc5-4929-b333-7929237f7754
cc7adfd9-edb8-4dd0-a47e-426f920e6f30
de1387ca-920e-472c-ad11-1da258bc953d
e9bcab15-83db-4ffa-8283-c674a3bf8f69
eaf92a97-b03a-4e6a-a120-95afc148b01f
ec0a0942-b440-4fb0-9561-12df1d2b34fb
f47b190c-8311-4075-a3e4-b2e267b2376c
fa1d5d13-a60c-4bd9-a941-0182b4248b08
May 26, 19:39 UTC

May 26, 2023

Unresolved incident: [Worldwide][Public Cloud] Upgrade Openstack.

May 25, 2023

[BHS5/GRA5/7/9][ManagedKubernetesService] - Nodes underlying OS LTS update

Completed - The scheduled maintenance has been completed.
May 25, 16:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 08:30 UTC

Scheduled - Start time : 22/05/2023 08:30 UTC
End time : 31/05/2023 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our services, we will upgrade our public cloud nodes underlying OS from Ubuntu 18.04 LTS to Ubuntu 22.04 LTS.
Only clusters with an upgrade policy set to "always update" are targeted
Apr 7, 10:16 UTC

PCI - BHS3 - host299835

Resolved - This incident has been resolved.
May 25, 10:10 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

bhs-z2c24-a70

Affected racks

T05H35

Affected hosts

host299835

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

016035b9-6e0b-4c3c-9cbc-a7b1aa37c8d3
08b37062-affa-4a66-8851-5fad5ac3b823
0a7dd01f-b2e7-474b-8eda-e2567757be35
0bd39173-5369-4cae-bc67-000ef7956bce
1836eb45-143d-49bf-a66b-2ec7ffadec8f
1a922bb8-6465-4842-b442-609c4ed47926
1c311ba3-100e-4f3f-8082-da8690ea17fd
20e81240-8da5-42d4-b8b4-8986e4674d0c
246ebc06-b791-4b0a-807b-aa640818e0a4
254da984-7c3f-449e-9f29-f462d61b3ee5
2818cf89-c684-4bab-82e7-dc7131920352
32bb6af7-43aa-4cae-b36b-ef15fd7a5e71
3988a966-3002-40fb-a275-f3d42681478c
3e5115fa-e90b-4f19-93e5-91174b0da9ed
3f3e88b8-9ab0-40f1-ae99-1e359447833d
40fbf9e8-62e2-4207-8db3-643da7f4890a
4101fc1e-7b0d-419e-8768-e7b2818f4c6a
4fc1adf3-4dbb-45c3-9c69-da593292a002
535b4cce-c72f-4908-be7a-4faea069a0a2
567faf45-c7d4-4562-a368-ebb790a44520
6a5c5b8c-e2a7-479f-ac67-bc5f936460c2
6dae9adb-f89b-428c-9a6a-e74368144642
6fe40820-8a9a-4665-8452-17073c6ce3b5
71996c16-4c74-4f95-869b-a38af392514e
758ab5b3-09d4-4568-8bb7-391856db62ac
79d3b6b9-e0f1-4f58-9b2f-9094528b03b9
7dcb5ae9-c5dd-4c1b-a0dc-bdb18184f23f
7ebe087e-e4a7-489e-ab9f-40b2c995225c
82deb3aa-3281-47f2-8171-bf1546db52c9
89c3facc-5138-4751-8777-045938366460
8b403dc4-6b04-4b55-9f1a-e7767b78f557
9605ab01-2c78-4d61-a3b4-8f1bde815c59
a2664c02-575e-4cb4-9516-f91af053830b
a2c0e647-7134-4435-b98d-8992d8cc08ec
a63d45ac-6d84-4aeb-9f48-2d9f0db6c084
a7fc9785-ba96-42e4-8304-0279f10820dc
aa176632-c74c-4b9d-a49e-5ec668c165ba
aed5df72-4e3b-4f91-8813-e18538765c43
af8924dd-fa64-46fd-bd11-d48562f0634a
b6a57d46-3657-49d5-a248-3a349b30a14d
b8aa6c81-71fc-444d-a233-26cd88b8244f
bbece1c1-f78d-4977-876a-77b15213380f
bf1510d0-287c-45db-bac3-a65d67c00362
c4cac8b4-6f34-461f-b42d-9fafed3bc76e
d2de6ad1-9047-4103-a4d9-33a0a0a84268
d3ce9cae-21e1-4c1d-8573-9480d590ce73
d4c5b4ce-7958-42a4-bdb8-22901390ad17
d6ac2fef-9159-4dec-82c1-857c34170c55
d932d4fa-df54-44cf-a0d5-e53777d0cd35
d9cf759e-6880-4198-b402-7fea40ecfda7
da5e92ba-bdf0-4577-aabe-5f690266ff4c
e6da341a-9f1b-4706-a9a5-47579066ec9a
f5b25109-589d-48d3-8af4-c626a42a002f
fb37cf55-81ac-4e27-a06c-6e20ab0d0e94
fe478612-33fa-4916-90e3-f918f157541f
May 25, 08:54 UTC

May 24, 2023

[GRA][Managed Private Registry] - Harbor maintenance

Completed - The scheduled maintenance has been completed.
May 24, 17:37 UTC

Update - The current maintenance will take more time than expected.
Below you can find the new end time.

End time : 24/05/2023 19:00 UTC
May 24, 15:51 UTC

Update - Start time : There were unexpected timeouts between 09:30 UTC and 10:10 UTC. The situation has since returned to normal.
May 24, 10:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 08:00 UTC

Scheduled - Start time : 24/05/2023 08:00 UTC
End time : 24/05/2023 16:00 UTC
Service impact : A downtime of less than 10 seconds might be observed twice during the maintenance
Service improvement : The objective of this maintenance is to improve Harbor 2 infrastructure upgrade on GRA region.
May 17, 02:29 UTC

[UK][Storage] - Object Storage Swift

Resolved - Start time : 24/05/2023 16:09 UTC
End Time : 24/05/2023 16:40 UTC
Service impact : Customers were getting error 503 for object storage swift
Root cause : A network issue caused the incident
Our technical teams resolved the issue. All impacted services are now operational.
May 24, 17:03 UTC

Investigating - Start time : 24/05/2023 16:09 UTC
Service impact : Customers are getting error 503 for object storage swift
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
May 24, 16:43 UTC

PCI - BHS5 - host328072

Resolved - This incident has been resolved.
May 24, 14:40 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

bhs7-pciz3host5-a70

Affected racks

B704A07

Affected hosts

host328072

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

12aaec16-4ec2-4866-bf69-318c8ad3b507
2b51248a-0230-4c1b-a211-ddf92db3dc5f
52b74e3b-d803-44e2-b7bf-3ee55687426a
865db4a3-1107-4cf7-9939-48849209b0e9
9468268d-71cc-425e-a547-5340fd4b1b8a
aa535a16-8eba-4d7b-a57a-5ab62ee1f392
b694b111-c302-4be4-abc4-9b0dc6b5f230
May 24, 10:21 UTC

PCI - BHS5 - host335601

Resolved - This incident has been resolved.
Host is now healthy
May 24, 13:05 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

bhs7-pciz3host5-a70

Affected racks

B704A07

Affected hosts

host335601

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

04cbc38b-bb44-4525-8b8a-1d66ee4bdd97
074f6222-812d-4686-9901-b0065b0a3935
08fe5316-3da7-4f2e-a4b3-dd8f01aebaed
0fe3da3a-efdd-4e58-aeb3-b9488ff390b9
583caa3f-ca06-40d8-ba76-af3281430820
7e0f2cb1-7d6d-449b-a37a-fc16c989c6a3
a0045b36-60dd-409d-a26c-ee20302601c1
ac9fadf5-28d6-4a85-9085-bf5603907338
bbe402d8-69cb-44e7-bfc1-32376f4debbb
May 24, 10:57 UTC

[BHS][Network] - Network equipment operation

Completed - The scheduled maintenance has been completed.
May 24, 10:36 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 07:00 UTC

Scheduled - Start time : 24/05/2023 07:00 UTC
End time : 24/05/2023 11:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, our teams are going to upgrade network equipment to homogenize our network infrastructure related to Public Cloud.
May 23, 19:44 UTC

May 23, 2023

[GRA][Managed Private Registry] - Harbor maintenance

Completed - Start time : 23/05/2023 16:00 UTC
End time : 23/05/2023 17:15 UTC
Service impact : A downtime of 10 seconds might be observed
Service improvement : The objective of this maintenance is to improve Harbor databases reliability on GRA region.
May 23, 17:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 16:00 UTC

Scheduled - Start time : 23/05/2023 16:00 UTC
End time : 23/05/2023 17:00 UTC
Service impact : A downtime of 10 seconds might be observed
Service improvement : The objective of this maintenance is to improve Harbor databases reliability on GRA region.
May 17, 02:04 UTC

[BHS][Network] - Network equipment operation

Completed - The scheduled maintenance has been completed.
May 23, 10:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 08:00 UTC

Scheduled - Start time : 23/05/2023 08:00 UTC
End time : 23/05/2023 11:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, our teams are going to upgrade some network equipment to homogenize our network infrastructure related to Public Cloud core network.
May 10, 21:34 UTC

PCI - SBG7 - host1048604

Resolved - This incident has been resolved.
May 23, 09:43 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

sbg3-pciz3host58-a70

Affected racks

S324A05

Affected hosts

host1048604

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

07b99893-a156-42fd-9c78-1a2229da5b8a
08d7d632-b2f5-423d-8d82-1ea6cdc13399
0a3eccdd-96c4-4286-87df-0d2c2cc91e0b
0ced72c6-5f9f-4f7b-97c3-87b1e9738cac
0d5dde5f-15b7-46b0-a717-9bb36e8bf6d0
112bbda4-90dd-4088-b5fa-b0ef86fea4b0
11f50151-4744-4ab8-97b0-81a0f08cde41
160a1fc2-abe2-4844-a360-46e811c261ec
17400c54-cc2a-4f60-a327-f285bf1744f6
1bc076f8-ae9f-4c9d-b754-4d4741c538a2
1ff395af-20fc-4bcf-afd6-e6b893bc2677
2598036f-4c84-4278-9dbb-aba1eeb45e38
2dc3f19d-4de2-4b25-bf00-f5701dc77872
3e103f2a-04d2-433a-82de-27c79ec1edee
4181d272-0d91-4ff0-9faa-621f0387e0fb
4e3feedd-9735-4b2b-a843-51e09e8ba3ca
556eaa4f-dc6c-429a-9aa1-3bb7e59ec350
60029867-8f22-458a-9f5c-3fc78dfcda7f
61a7d771-4929-469f-93ef-eff2167d41a4
650b8469-3114-47fb-bcf0-e7f04622f0a6
66bac0a6-da6a-470d-a70e-6063455ba7a0
68bf42cc-c7d9-4732-9c3c-ab67b5189a29
6c08d51e-152b-456c-89e0-f3a3d2fef555
7b9ac314-2cd6-4fe4-a583-447b8784f69e
8015b2d4-b697-443f-bdb8-efad031633b5
8417d8db-2ecb-44b4-a9d3-913b9712cb88
93c80e9d-08a1-4a22-a09f-251eb6dde32a
9846be08-4305-437d-8dd5-9d5c263e087c
99b13f42-fe50-476f-9921-52c9dfb826c7
9cfb308c-fa74-43af-a3ea-649a030e25a8
ad8e24f2-327c-4b43-b526-882335875e2c
b3bcebcc-f4d4-47ba-bf77-7b8ecde4c3c1
c2ad8582-7e23-4028-bbd5-393e73bffaf7
c7de6547-d8b2-4e40-85eb-b8d43bc257b0
ccd66d61-471d-4713-a869-5ceae7381a62
d3d8aff9-9c5a-4205-af15-f547284cfd88
d586b742-1bc3-4ef5-bb81-6ff16aaf228b
d5a2031b-58c5-4e82-aeca-86e8add0ef8c
dbea9f9a-4195-4a65-9d6c-4575dce18c9c
e078b947-bdb7-41af-97f9-425da87f1496
e37dd6cb-f1a4-488b-8c91-f006d5ba0e3b
e4d5788a-5428-4a85-8a57-364a0efd9dce
e6a43f4f-7684-4355-99c1-d6309a68feba
f1ce67e8-c986-4830-b4e1-da1cfd312091
f2e414d2-851f-4cab-a2d5-ee70926f8cb9
May 23, 09:15 UTC

PCI - DE1 - host979901

Resolved - This incident has been resolved.
May 23, 04:25 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host979901

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

66bb2332-0376-4008-b546-d321cea71ae4
May 23, 03:46 UTC

May 22, 2023

PCI - DE1 - host979917

Resolved - This incident has been resolved.
May 22, 02:55 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host979917

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

3ff26654-b2be-4452-b033-ce27e09e3eb8
May 22, 01:20 UTC

May 21, 2023

PCI - WAW1 - host1382347

Resolved - This incident has been resolved.
May 21, 15:37 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

waw1-pciz1host22-a70

Affected racks

W12B11

Affected hosts

host1382347

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

08192068-3350-49b6-8e61-65e41777108f
1fda4954-f9dd-43b0-a027-ddc75d660bf6
654dc38f-a7a8-479e-9684-6abf018efa83
7dc30b38-677f-443d-8efb-0027276395b2
8f0ce728-5394-461b-8951-dc09f8c2a01d
a2f32d14-72a8-416b-b9af-b901762eace3
e4f48cd4-e6af-4f6e-be0e-ca0f8c564be7
f7da5e1a-ae8d-4a39-837e-7264f00434ca
May 21, 15:29 UTC

May 20, 2023

PCI - GRA11 - host1551618

Resolved - This incident has been resolved.
May 20, 14:42 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

gra3-pciz2host184-a70

Affected racks

GRA0317B03C

Affected hosts

host1551618

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

1c099607-2b59-4f18-be60-f00cb9634fdb
2a2f7bf7-6a1d-403e-9abe-07dbac4d3f25
42bb1271-1065-41fc-a30d-ed25d6acb7bf
50764e0d-44a3-4072-890e-99719533f57e
623f6a86-d8de-4d10-b865-2978ce92107c
71c25307-789e-4494-abc8-88195f54f567
b09d3099-ef39-4380-84db-cc65287fc9ea
cb44e392-ff5e-4773-8e18-7a21fa88622c
cd0f9153-010a-4fda-932e-8df6d7dd804e
May 20, 14:36 UTC

May 19, 2023

PCI - DE1 - host972930

Resolved - This incident has been resolved.
May 19, 21:55 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host972930

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

7fed0d7b-21cb-4e7a-93d8-5a5b1739bcae
May 19, 19:37 UTC

PCI - GRA3 - host1395669

Resolved - This incident has been resolved.
May 19, 06:29 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

gra-z1c19-a70

Affected racks

G133A17

Affected hosts

host1395669

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

40bb53ce-850f-4a0a-9057-d238e6f804b1
550587c4-8a02-462c-a457-08aef60a11cb
6f9107f4-9bde-469a-9503-72122e84c338
7d0c87fd-973c-423a-b24c-07c4858f89b3
880935b0-4f2b-4951-973b-38ceb9a201f5
9a978c9b-7bb2-4704-b9de-8ef697200823
a9e9c89f-e2f1-433e-b11e-28cce9ca4427
ba0bf06a-2855-45e6-a66e-9952cf1f5356
caa8da5f-8ab6-462a-8bc8-3fd50e06c833
May 19, 06:14 UTC

May 18, 2023

PCI - GRA5 - host947171

Resolved - This incident has been resolved.
May 18, 12:52 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

gra2-pciz2host5-a70

Affected racks

G212A16

Affected hosts

host947171

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

0ab88b10-6a27-4af5-bad6-5fe8f2687dc1
3197cbbf-0f8b-4115-94ac-e736ffcfc37f
36343731-ae8e-4dc1-b958-0a373055a7b1
529ce522-29c4-4a85-ad38-53ef5aba3e6b
53011920-227f-4717-89a0-ae863ee49823
5475ea09-8300-4701-8f58-e840545d853a
79dfe463-5884-46c2-9b7f-2bf1086538ed
9ad01ebb-418a-42d5-b036-8610602cff1e
a3f97b4b-d2c0-4036-abab-38513b2712d8
c4759413-f0ce-4d34-8ed8-86a4cfc96790
dcd9fb18-0051-440a-a0aa-b297a76522ec
e2efbe4b-a46e-4829-9e82-041f5a47f536
f0640a5e-89ca-4fc7-a074-c7cb6a3d398d
May 18, 12:14 UTC

PCI - UK1 - host988759

Resolved - This incident has been resolved.
May 18, 12:31 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

lon1-eri1-pciz1host6-a70

Affected racks

E101C07

Affected hosts

host988759

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

04bcce1b-6561-4f70-8811-97b19bcf8f61
05502ffa-0f94-4de0-8378-c89417550e5a
07875ede-2030-47ac-8506-923610242779
0d50d55f-8acb-41f8-86b2-d2dbbbfe46e4
0dd84cd2-be9d-4430-bd67-81ff514590d9
113abab0-a914-4043-aca2-0aa86787388d
1ac3725e-2d99-4849-97c3-d06f3e28fade
229932a4-c2bf-4728-837e-4b416c75a68a
23571674-d1f5-49a9-a097-f2b9f61c7027
2df056a2-04d5-4c6d-8d6f-0a5bb8109806
38bbea64-4fc4-4321-869d-850b1f0d7345
41b7b9b0-85ea-4e51-bb2b-95888f805eb9
44418bce-45bd-4a52-b9a1-58158cfc4d22
4669ecd9-aea4-4250-929e-b17c15d832db
4c0fc7da-3e52-442d-b431-156a3ce757d7
504933a5-814e-45ae-9932-271c6010b2d2
540854a6-e148-4125-9543-2ccc9009a329
55a2aa23-5493-43b2-8ac7-d1b5ef5c8455
5c659a7b-1a69-4eb3-a311-273d4586c9bd
6684d68e-20a9-44be-a9fd-a3dd7cf4246f
687f4d10-e0b4-4ad7-9b39-814ca1349974
73158719-3e2c-4153-ae85-ab21a4f50e93
750bb292-4a72-4f0d-addd-3f1bb8c35f82
7c09a23e-64fc-4554-a7f7-57dbc38babec
8532df56-1e11-4da0-96ff-d56a4e53a163
858eb160-8163-44df-bf78-6b91111d81e1
8b607597-10f2-48cb-ba25-12a8bb3832b6
a143cd41-6e9c-4a5d-b5b0-f9d3064f64a7
aab57210-eddf-4453-ba0a-7137b05f4357
b46b1b5a-2a35-43d1-8537-f10a721c3bf2
c0bbfdf9-e06e-4865-b071-1ca96fe85c36
c79ae0bd-c7cb-4925-9ea4-824f9ae76acc
d03c2d94-1ba6-403a-987d-598c8f64412b
d51f125a-525f-45a3-aa28-dce50727df00
d84672a6-2930-4272-b4ae-d2d1b0a58414
d8dd6234-6dc4-48f7-8e00-cdd7aa373418
e01585a1-f53d-4589-b26c-107dfafd6272
e38df48c-80a9-47c9-87a5-f1a367c622ba
ec02f719-b749-46ca-a2c1-3b9dba7d16e3
ecf524ed-cdc6-48a7-afb6-01dc908898d3
May 18, 12:23 UTC

May 17, 2023

PCI - UK1 - host1307911

Resolved - This incident has been resolved.
Host is now healthy
May 17, 17:05 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

lon1-eri1-pciz1host18-a70

Affected racks

E103D01

Affected hosts

host1307911

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

04bcc461-ac08-486b-a16e-a79177157ff9
06aeb03d-b828-449c-94c4-5e2f7a3e8803
141e33dc-cb1e-4a24-a83b-b1660b00dd6f
1aacd1bd-d6d9-44e7-bd9b-b1f4d615fc1e
1c9ff375-09ce-4a28-84f0-0454f9f35eb1
1f651f4c-5879-4909-9a8d-08a71f2d6bb7
27e8c22e-2c3c-4dff-998a-ab60556540d2
3a144d76-7dd4-4021-8229-540da37c317a
3a9f93bb-0f95-4fb8-92f6-952b48e44b87
3d4ae9da-2126-4978-a537-765b4f0eaefb
3f1c34f8-6000-4247-b579-a19c642cb5ee
3f5544b2-3f76-47a9-bc93-803d57049c23
4433b7c7-b2f8-4240-b7ea-43c7743a4c7d
46797853-b75b-49c7-90f9-2a4465c6f06f
4679b4b4-419c-4956-b2dd-142684c79173
46b5848c-badf-4b9f-b90a-cc8192841a0d
47b952a3-35d5-4985-b5cf-3bdcdc553cf9
4dece1f8-d35a-4edd-94da-0546cd098208
53786990-d1c8-4f89-80e1-e84657129a48
5971257a-880a-4ec8-b975-d474f5edca24
5eacbd57-d8ad-4efb-8916-8aa65e1a8d20
5f107775-e1eb-4b1e-9c90-5c304af5ffd2
68fdba1c-0830-43e9-b735-439d49c80323
69f51f70-6b8e-4153-b187-7c8440108d59
6ed3efd0-a861-4b79-be18-a157f993f3eb
74f50572-8ae8-443c-a79f-1e1d3f363f7d
754ffc54-0935-4182-a2a9-cac167658549
78545579-6cb4-44b7-a5f6-55d2a2ec582b
797f1274-c951-42ba-9dbf-8d88d395d308
81642b4e-3fa8-4b58-86ed-4ceb5dd0e8c4
82f0e67c-ce0d-439c-bd16-47454883b56e
83f0b750-24b6-4719-bf5a-ab5e9300b900
85f510a9-98fe-4d62-99f9-372f2808afb4
88bf589c-cb47-4fd6-814f-ba4d072de221
8992718c-a013-4355-a57f-b680de2db2e7
94040140-cf5b-49a7-aee2-66e089fe9df3
9655469e-6071-444b-9804-0b78e274525d
9e5f39da-e1ca-40e7-9b0c-f714af4e4934
9f404640-5690-465b-9370-080c440f4140
a020a9af-1a64-4fae-b0e4-a5314a9b2e22
a34896ae-94c2-4030-bde4-6c4e547dd54e
a535e381-d210-4787-af3b-c144ddb909ad
a62fac9f-23fd-4405-b48f-45dd49496484
a698b635-82c2-44ef-b940-d54bedd8fb53
a9e038a8-79d6-448b-b95c-041cabcbc6c1
ac0eef92-3034-45eb-b66f-c92f8e4d46e6
acb57602-fb53-4d9e-bcdf-f9486c19fbec
b06710e3-494e-4e7d-8f74-625bae5a7512
b1f09fef-ce22-4376-bb99-50f332bebe83
b3674a59-5ee3-44f8-a708-898b32950a7b
b96737d2-e53f-47cf-9a07-cc28b5a1b19d
b9d38596-a987-4f53-873f-8356c42cc560
bf52e51f-ad68-496c-8af4-a23080ce50f0
c50920b0-0bcf-4bde-bcd3-447a32023797
ca5fb0a6-0d68-47c7-8123-f9fc02643d6b
ccc2899b-d3ec-4640-ac24-28cc15cb5c75
cd06208e-2ea9-4101-bb3d-40b4529f892d
d5566c43-7c42-413c-b2ea-814cc288fd76
da862f5a-0e9e-4e95-a278-04feb40c809d
e0dd59f3-88f0-43fc-87e3-50dec4ecc8fb
e2b2e255-7fb5-49c3-a245-780089a494e5
e4252e3d-babb-423e-bee8-aaf21e352656
e5e5fc94-8b27-4656-8237-9a7ba51f661e
e6ae3ce1-7b71-41de-8c2c-a1f45080afb8
e99b2061-d39a-42cf-9a58-b3cf2b128331
ee561eef-5434-4007-b6b2-d84bf534b799
f38b6d40-3ecc-4f29-be4f-acad5ed9cbaa
f92baf14-b3e5-4e4f-a675-32be50ee78f8
f96d8643-27b4-48ac-bdcc-abe397718563
fa7155e9-6854-44fc-822f-625e127b169e
May 17, 14:36 UTC

[GRA][Public Cloud] - Cloud Databases

Resolved - Start Time : 17/05/2023 12:20 UTC
End Time : 17/05/2023 14:30 UTC
Root cause : Database migration of our workflow manager in GRA was corrupted due to a schema update.
Our technical teams redeployed it and now everything is back to normal. All impacted services are now operational.
May 17, 14:41 UTC

Investigating - Start time : 17/05/2023 12:20 UTC
Service impact : Any action concerning the creation/deletion/update of databases is unavailable.
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
May 17, 14:10 UTC

May 16, 2023

PCI - BHS1 - host394928

Resolved - This incident has been resolved.
Host is now healthy
May 16, 23:20 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host394928

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

222be287-60ae-4b58-9b8e-476b67b5c056
May 16, 22:17 UTC

[BHS1][Public Cloud] - T02C29

Resolved - Start Time : 16/05/2023 22:10 UTC
End Time : 16/05/2023 23:05 UTC
Service impact : Servers in rack T02C29 were temporarily unreachable
Root cause : Electrical issue
Our technical teams resolved the issue. All impacted services are now operational.
May 16, 23:17 UTC

Identified - Start time : 16/05/2023 22:10 UTC
Service impact : Servers in rack T02C29 are temporarily unreachable
Root cause : Electrical issue
Ongoing actions : Investigating
May 16, 22:39 UTC

[DE1/GRA5/SBG5/UK1][ManagedKubernetesService] - Nodes underlying OS LTS update

Completed - The scheduled maintenance has been completed.
May 16, 16:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 08:30 UTC

Scheduled - Start time : 15/05/2023 08:30 UTC
End time : 17/05/2023 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our services, we will upgrade our public cloud nodes underlying OS from Ubuntu 18.04 LTS to Ubuntu 22.04 LTS.
Only clusters with an upgrade policy set to "always update" are targeted
Apr 7, 10:16 UTC

[SBG][ObjectStorage] - LoadBalancer configuraiton migration

Completed - The scheduled maintenance has been completed.
May 16, 14:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 13:01 UTC

Scheduled - Start time : 16/05/2023 13:00 UTC
End time : 16/05/2023 14:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we are doing an operation to improve the load-balancer network configuration.
May 11, 21:54 UTC

PCI - GRA3 - host1258308

Resolved - This incident has been resolved.
May 16, 08:42 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

gra-z1c10-a70

Affected racks

G133A08

Affected hosts

host1258308

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

09f3b79b-1df8-4361-bd08-26da6ea60036
c982f4ca-fe1d-4be7-b448-dc2a6ac9b0a1
May 16, 07:35 UTC

May 15, 2023

[GRA2][Public Cloud] - G212A04

Resolved - Start Time : 15/05/2023 22:30 UTC
End Time : 15/05/2023 23:00 UTC
Root cause : Network issue.
Our technical teams resolved the issue. All impacted services are now operational.
May 15, 23:05 UTC

Investigating - Start time : 15/05/2023 22:30 UTC
Service impact : Servers in this rack G212A04 are unreachable.
Ongoing actions : Our technical teams are investigating on this issue.
May 15, 22:57 UTC

PCI - GRA1 GRA3 - switch gra-z1c58-a70

Resolved - This incident has been resolved.
May 15, 23:03 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

gra-z1c58-a70

Affected racks

G212A04

Affected hosts

host896646
host896647
host896650
host896654
host896657
host896666
host896670
host896672
host896673
host896675
host896676
host896679
host896680
host896681
host896683
host896684
host896685
host896686
host896687
host896688
host896689
host896637
host896638
host896639
host896640
host896641
host896643
host896644
host896649
host896653
host896659
host896660
host896667
host896669
host896674

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

002ffcd2-3583-4ba3-9348-88b40bb931d4
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May 15, 22:38 UTC

PCI - UK1 - host1017867

Resolved - This incident has been resolved.
May 15, 20:13 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

lon1-eri1-pciz1host8-a70

Affected racks

E101C09

Affected hosts

host1017867

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

05abf7d4-7d3c-468c-9780-c83d37e3d8bf
150139c1-8d20-4f65-809a-ee42f34c5b78
159ccfcf-08b2-4c6f-a051-ec1d8a7391b7
164c864e-16a3-4000-85c9-ca8dd30e0179
17a492a3-6e05-4a0e-a59d-8c8cee6efd32
18edd3cd-5b3e-4f62-b059-56dd571a31d3
1b04bae6-0056-494a-8b4c-422bdee166d0
1e06c2d4-ff05-44e4-a2d3-08e7bdc8055a
1edc10c8-ca5d-4636-ada6-b8e73b99a8f4
1f80ed86-07c8-446a-a2a3-b33244078150
23f0dc26-e46c-4cbb-8106-e769c7856d24
25cdb3f7-b733-4e8a-a21d-4ec4f9de3c39
2e388f12-4811-4a8f-bcba-8233f173afc9
34ab0758-0749-4770-a053-e6dd1889746c
382e1c09-eb56-47e5-ad9e-cdb1cf09ddc0
3995ddb3-bec8-4d54-92a6-9ae2d9484d47
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3f3f9963-cd94-46d3-997c-60d15f0b109b
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52075423-f8bc-4719-945d-038c279fa20f
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84ee7219-c521-49f3-aa98-cda29b9c47a5
893bb992-67fe-4664-bef6-357e391a2a80
8ac28c55-9a8a-46cf-9a8a-3eb47b407930
909c0110-84f4-482a-ac3f-30b2b6b8be96
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a1046a4e-cb2d-4a55-b9d9-79fdce905717
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b5bcf9bb-2a17-4a8d-8092-ac2c79a8a5aa
b7803b99-1177-4447-bff0-0bafe28c3bad
c25df265-79f7-4cee-8679-a78b923ceb04
c622aa7b-7c95-44bb-810b-301deafd3b9d
ccb777b8-679a-4652-82a5-c1899fac57bc
cdb9063c-2738-424a-bd54-cdf5206f4654
ceaf23cf-46d2-44bb-b26d-6fa544cc1fa0
d0406634-7c5e-4886-9781-2b92d323c397
d9bc0999-6e5b-49ae-9058-793bb2c686b7
dd5d82fa-c933-489b-8738-db34df955a7c
df3362b4-c4de-47cb-a02f-b5f4546be7a3
e002fba1-23b4-458d-9f39-d25765cfe9bd
e683c209-5510-474d-95ac-51ae12097ffe
e733c68c-6fc1-47f0-b5af-c18c5a15a041
e935cd3f-4f9e-497d-87be-8521267685bc
f4c4d893-a28f-4f64-b545-ec04b2e77b2e
fa19d15c-9845-4558-8c58-a61861a7485c
May 15, 15:43 UTC

[BHS1][Public Cloud] - T02C29

Resolved - Start Time : Start time : 15/05/2023 08:20 UTC
End Time : 15/05/2023 09:05 UTC
Root cause : Electrical outage on the rack
Our technical teams resolved the issue. All impacted services are now operational.
May 15, 09:07 UTC

Identified - Update : The issue as been fixed, servers are coming back gradually.
May 15, 09:00 UTC

Investigating - Start time : 15/05/2023 08:20 UTC
Service impact : Some hosts are unreachable.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.
May 15, 08:50 UTC

PCI - BHS1 - host394928

Resolved - This incident has been resolved.
May 15, 08:54 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host394928

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

222be287-60ae-4b58-9b8e-476b67b5c056
May 15, 08:27 UTC