Public Cloud Status

OVHcloud Public Cloud Status

Current status

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Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

Service Under Maintenance

About This Site

Welcome to the Public Cloud status page for real-time information on system performance and availability.

AI & Machine Learning || AI Dashboard Operational

AI & Machine Learning || AI Deploy Operational

BHS Operational

GRA Operational

AI & Machine Learning || AI Notebooks Operational

BHS Operational

GRA Operational

AI & Machine Learning || AI Training Operational

BHS Operational

GRA Operational

Compute - Instance || BHS Under Maintenance

BHS1 Operational

BHS3 Under Maintenance

BHS5 Under Maintenance

Compute - Instance || ERI Operational

UK1 Operational

Compute - Instance || GRA Operational

GRA1 Operational

GRA3 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

GRA11 Operational

Compute - Instance || LIM Operational

DE1 Operational

Compute - Instance || SBG Under Maintenance

SBG5 Under Maintenance

SBG7 Under Maintenance

Compute - Instance || SGP Under Maintenance

SGP1 Under Maintenance

Compute - Instance || SYD Under Maintenance

SYD1 Under Maintenance

Compute - Instance || USA Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Compute - Instance || WAW Under Maintenance

WAW1 Under Maintenance

Containers & Orchestration || Load Balancer Operational

BHS5 Operational

DE1 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

SBG5 Operational

SGP1 Operational

SYD1 Operational

WAW1 Operational

UK1 Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Containers & Orchestration || Managed Kubernetes Service Operational

BHS5 Operational

DE1 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

SBG5 Operational

SGP1 Operational

SYD1 Operational

WAW1 Operational

UK1 Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Containers & Orchestration || Managed Private Registry Operational

GRA Operational

DE1 Operational

BHS Operational

Containers & Orchestration || Workflow Management Operational

DE1 Operational

GRA1 Operational

GRA3 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

GRA11 Operational

SBG5 Operational

SBG7 Operational

SGP1 Operational

SYD1 Operational

UK1 Operational

WAW1 Operational

BHS1 Operational

BHS3 Operational

BHS5 Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Databases || Cassandra Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || Grafana Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || Kafka Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || Kafka Connect Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || Kafka MirrorMaker Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || M3 Aggregator Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || MongoDB Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || MySQL Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || OpenSearch Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || PostgreSQL Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Databases || Redis Operational

BHS Operational

DE Operational

GRA Operational

SBG Operational

UK Operational

WAW Operational

Data & Analytics || Data Processing Operational

GRA Operational

Data & Analytics || Logs Data Platform Operational

BHS Operational

GRA Operational

Management || Horizon Operational

Network || FailoverIP Operational

Network || Gateway Operational

DE1 Operational

GRA1 Operational

GRA3 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

GRA11 Operational

SBG5 Operational

SBG7 Operational

SGP1 Operational

SYD1 Operational

UK1 Operational

WAW1 Operational

BHS5 Operational

BHS3 Operational

BHS1 Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Network || Private network (vRack) Operational

DE1 Operational

GRA1 Operational

GRA3 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

GRA11 Operational

SBG5 Operational

SBG7 Operational

SGP1 Operational

SYD1 Operational

UK1 Operational

WAW1 Operational

BHS1 Operational

BHS3 Operational

BHS5 Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Network || Public network Operational

BHS1 Operational

BHS3 Operational

BHS5 Operational

DE1 Operational

GRA1 Operational

GRA3 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

SBG1 Operational

SBG3 Operational

SBG5 Operational

SBG7 Operational

UK1 Operational

WAW1 Operational

SYD1 Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

GRA11 Operational

Storage || Block storage Operational

BHS1 Operational

BHS3 Operational

BHS5 Operational

DE1 Operational

GRA1 Operational

GRA3 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

GRA11 Operational

SBG5 Operational

SBG7 Operational

UK1 Operational

WAW1 Operational

SGP1 Operational

SYD1 Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Storage || Cloud Archive Operational

DE Operational

GRA Operational

UK Operational

WAW Operational

BHS Operational

SYD Operational

SGP Operational

US-EAST-VA Operational

US-WEST-OR Operational

CRX Operational

BOD Operational

GNB Operational

SPD Operational

Storage || Instance Backup Operational

SBG5 Operational

SBG7 Operational

GRA1 Operational

GRA3 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

GRA11 Operational

BHS1 Operational

BHS3 Operational

BHS5 Operational

UK1 Operational

DE1 Operational

WAW1 Operational

SGP1 Operational

SYD1 Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Storage || Object storage Operational

BHS Operational

GRA Operational

DE Operational

RBX Operational

SBG Operational

SGP Operational

SYD Operational

UK Operational

WAW Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Storage || Volume Backup Operational

SBG5 Operational

SBG7 Operational

GRA1 Operational

GRA3 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

GRA11 Operational

BHS1 Operational

BHS3 Operational

BHS5 Operational

UK1 Operational

DE1 Operational

WAW1 Operational

SGP1 Operational

SYD1 Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Storage || Volume Snapshot (CEPH) Operational

DE1 Operational

GRA1 Operational

GRA3 Operational

GRA5 Operational

GRA7 Operational

GRA9 Operational

GRA11 Operational

SBG5 Operational

SBG7 Operational

SGP1 Operational

SYD1 Operational

UK1 Operational

WAW1 Operational

US-EAST-VA-1 Operational

US-WEST-OR-1 Operational

Network || Load Balancer Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

PCI - GRA11 - host1445774 Sep 27, 2023 16:00-17:00 UTC

Affected switches

gra2-pciz2host118-a70

Affected racks

G264B12

Affected hosts

host1445774

Affected instances

The list of instances listed below may reboot during maintenance,
due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

2c0bd4aa-8010-44d6-9d20-e57b86e52839
Posted on Sep 27, 2023 - 14:05 UTC

PCI - BHS5 - host379615 Sep 28, 2023 09:00-10:00 UTC

Affected switches

bhs7-pciz3host23-a70

Affected racks

B717A01

Affected hosts

host379615

Affected instances

f78dd6e7-5c57-42ba-a292-efd366003dad
fe57e3d2-3ec2-4fc7-ae17-ab583a9c02e6
Posted on Sep 28, 2023 - 07:06 UTC

Past Incidents

Sep 30, 2023

[GRA][Storage] - Object Storage S3 Standard and High perf

Resolved - Start time : 30/09/2023 05:05 UTC
End time : 30/09/2023 05:37 UTC
Our technical teams resolved the issue. All impacted services are now operational.
Sep 30, 05:54 UTC

Investigating - Start time : 30/09/2023 05:05 UTC
Service impact : You may experience 503 and 500 errors
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Sep 30, 05:42 UTC

Sep 29, 2023

No incidents reported.

Sep 28, 2023

[GRA][Cloud Databases] - Cluster management

Resolved - Start time : 28/09/2023 15:00 UTC
End time : 28/09/2023 19:11 UTC
Service status : Our technical teams resolved the issue. All impacted services are now operational.
Root cause : A software had a malfunction.
Sep 28, 19:15 UTC

Identified - The issue has been identified and a fix is being implemented.
Sep 28, 19:12 UTC

Investigating - Start time : 28/09/2023 15:00 UTC
Service impact : Cluster management (create/delete) is unreachable
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Sep 28, 17:41 UTC

PCI - SGP1 - rack 050817C

Resolved - This incident has been resolved.
Sep 28, 15:22 UTC

Investigating - Estimated time to recovery : 4 hour(s)

Affected switches

sgp1-pciz1host9-a70

Affected racks

050817C

Affected hosts

host325750
host325752
host325753
host325754
host325849
host325851
host325853
host325854
host325855
host325856
host330549
host330555
host330556
host331657
host354124
host354125
host354126
host354127
host376948
host376951

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

0056d18f-754e-4a23-beaf-a502c6aa45f5
0068aefe-14bf-4f42-98f7-7c037981a8f9
00b2e564-2069-4a1f-9f04-881aebdf8030
00b51737-042d-4db1-919d-b3c18e7d9332
054dc1d9-e200-41c7-960e-ef961f9ed0d5
05820343-9df7-42b2-9665-6c4f7548ba15
06a74a4e-b03c-4378-9774-de5b7c1939ee
0713e713-20b7-445c-888e-9f64b2b8c767
087431c0-e7cd-4c2d-9b45-39e2bf1f6c95
0b795747-9ad9-4bf4-af78-7bcc77b25bd4
0c8dee53-5b7d-4781-95d7-0c201082e723
12ca68f2-59ab-4de2-8527-a810b762ab30
12e53322-c51f-47c1-a9aa-7849f3bf8cc8
130fc292-dd18-4cd2-9827-a1cdd2d0dcf3
134a274a-a4bc-4a2c-9fad-e221b1ea86ef
136327a3-53ba-4524-b217-7a158b65843f
139144f1-a826-4ce8-9af3-c91fa2b3be17
13ba80f1-519c-448b-9179-c7c6bc6f0871
13eb88ae-4cf0-487a-b334-5dfa802479ea
1449b97b-6a0a-476a-9db5-145d3a2ed7a3
14771579-75c7-4cf6-91e8-fda13a4a8014
151ddd84-fb8c-457b-97e4-298cbefd97d9
1b30791e-14b8-4f34-bd49-b0f69b09f949
1b64f529-b348-4e2a-af74-963881c5b298
1b84bb1b-95de-40d4-9a32-f917ce65ccdc
1c1364aa-9df6-4df1-85c1-0f5610160790
1c9de646-c900-47f2-abe6-6f210b873dad
1ddace98-4005-4642-9d07-b0c63da62013
1e92fb88-3e0d-434d-832e-5eaf0405bfcf
21c6b378-c143-46c9-9f29-fd80b08641c7
220baa2f-4cca-494c-ad25-9e273ea5e21b
22c32092-48b3-41ce-92e7-ab934b4b10aa
2587b741-e6b7-473a-82b1-32d3eeb88fd6
26e01618-f7fb-4a0a-9897-ca52346ad673
26f3400d-c2f2-4e8e-8c64-4132f210d92b
28a8ffe5-37a5-4376-a21a-aac070e18b03
28d7b187-bcc3-4720-ae3f-7890633a102e
28db5c96-0e18-4b08-8bf2-06ebd666e64c
299a804c-7ffb-47e7-9a15-4aa018d2d0f6
2a07d825-7b61-4cbe-9d67-d86f29631aad
2a0a70e7-094b-4846-9969-14d8c93621b9
2a37d49f-b082-4ff3-929c-00a43a834d93
2a70363d-dc88-49f1-9fa3-208691e84e83
2b649628-7b7b-4712-bd3a-06ad8ce2eb56
2e0512e8-a822-4593-afd6-8e2e70feada1
32ff490c-d670-48db-b426-0d80750b9b6b
36c4c4c5-eb13-408e-8c6a-defc0527ade7
38859888-a74d-44c6-ab6c-4a8a1c44f79d
38ce67d4-cc42-4682-bdd2-e8b1b93e55fc
395c3654-e30d-4fda-b8a8-fb9dfc721a6e
3cfb1568-56e1-46b4-b5fa-a4676370037c
3dad3019-b38e-4c08-b487-0fb678cd139e
3ec469f8-489f-4b01-8597-b2db26aea73d
3f1603fc-db9f-4b4e-9019-7a49305533ae
4028ef56-e0bb-42f4-b17c-b8407057481c
41c979cf-a397-4232-825b-387d3e6bf485
42be3741-5ef6-4c06-8bad-1d73070692ab
46026beb-257f-4543-81fa-584771294b29
46c182dd-48d3-463c-b435-43d94b6cafc3
474e083f-9514-4a9a-9240-169684b4f6bc
47746a8e-9ae6-4457-9b05-2f5b3c2fd47d
47f0231f-5c82-418f-9334-9e8ff5895fb1
491678dd-c91c-4caf-8d79-42ce71119d67
4a2100f7-e829-4d43-ad3f-0fe7594e8687
4c4f93ef-7481-4469-99c6-f5da1aab14db
4f1072ec-9221-44b2-bcc3-854252ea4f0c
4f8a3be5-d146-4d28-94ca-17d62bc36ebb
51bb2afe-86e2-4d3e-a03c-b4387c116a38
5431ccba-2258-4f4d-86da-3270e8d2f05d
549d1a23-7bd3-4d6c-95fa-e631f6ecb2e4
559e4e93-f047-4d69-9ca6-1bfbaa9db40e
5796ae6f-08e2-4df9-bc47-3e40ef2e325b
5804901c-567e-4208-9cc9-0903db4a84df
5caeb1a7-49c7-4c4a-bbec-4aebe712619b
5cb2a4ea-abb8-40f9-a0f7-5ad2d2117a35
5d5bc90d-348d-4927-9e4e-52b9a8af55fa
5d828cfe-1aa3-493f-816b-c51c52d6d861
5ec43c84-4f19-414f-89bd-b6897f3eb98e
5ee05ddf-35bd-4d47-a5c0-3e4dff19035d
5f1cb2a8-aed0-4752-bccc-7be624dff94d
5f4942c5-3d25-4cb0-91d2-36d577dc56c7
6071ef6b-6414-4b38-8a0d-d1452abcce56
63bccb33-0fb1-449b-aefa-a67540c0632b
6414a763-1faf-4654-b1b8-d92139daeaf3
683d30c1-ab11-44e1-8b80-f18ff90d48a9
69038dd0-7764-47b0-bdde-ff6aeac7a562
6955dfb8-7839-4d5b-87bf-bb977cf2c484
6956f858-a7b5-4284-b0df-414886c52ae4
69df8536-88f6-43a2-802f-0151356c61df
6b82060e-a12d-4f26-bee8-cbeb4eda5894
6dfe2226-f4b1-422c-97d2-e03bcc9ce9d6
6ffaf7bd-8c3d-4515-9e77-7868c975c179
73b32388-30c3-4310-8f1d-a84b78c36eb8
7477dad8-5997-4fcf-85cf-3d994e973ca0
7580f5be-6dde-4ff8-8eb0-b582d7880e45
7682eebe-52a8-4fca-a50e-8c4ed0a65f1e
76d5e7a4-6791-4167-becd-4405f8275fb4
77186d2e-4702-43e2-ac2e-738c61fa5625
7af0545a-fc8d-4bf2-a3a9-5ca37a7efc89
7ea9448d-66f5-4704-860e-5e32cfb10915
7fdbeb8d-0c63-4886-9aa3-e467fabf2853
82b5e62b-93f2-4665-a845-7352794bfca5
82c01b4d-a1f8-4848-9994-9d7063f3771e
82d6f7fa-b852-428f-aae5-8e6c662a4c25
831c360a-64a4-4db5-b5bc-6404a881ff11
839926b3-c744-4bb4-8b47-69a37a9a1972
85763daf-99c5-469f-90dd-406583d30e80
86e20572-d81a-4cd2-ad63-593124a8a46b
906104d8-86df-4e70-a6e3-8794f4a615eb
9288da29-7417-49b4-8705-11cc33972447
93029c37-ced8-4086-ab53-578abcb89a98
9ab095a9-b474-4027-8a58-1a101b95efa6
9e5b82fd-7f02-4117-b585-1384b8e0776c
9fbdc2bf-c063-4714-b4e1-f200d9f761f5
a00d31ec-464d-4cf8-a468-0f84a5122c71
a083e4b4-7007-498a-a826-d7c32ee336d1
a08597ed-00f0-4152-b26d-8cf19c5c39e5
a2261c54-8ffd-489c-a084-f69be94f067f
a265a784-5498-4953-b7cb-3052042437bb
a320285c-0a7b-41da-974a-670028e4ffec
a3240a27-e1cd-4398-bd5d-74f3da1c0078
a3b08217-7148-4f95-a917-87e746e2ac49
a5d34674-165a-42d8-a832-946d6b3aaa32
a6507c4e-edd6-4764-8e34-8e52673f7127
a87f8e16-cee0-4c34-b0c2-79d68922c266
a8cec208-c75f-493c-ac54-4365ad7fa7ea
aa312f74-f1ba-4de0-badf-ed5439469b30
aa574dc4-314f-4759-bb7f-970eab365da3
ac5603ae-7d6d-4dfd-9bd1-7a59356dd7cd
ac95b0a5-8e3a-404c-bbe3-5878f98ee111
acceaf5d-b34c-4e72-9ad3-c188535d313e
afc97c2a-a60c-4dba-a7c5-a889351b69bb
b18063fc-45b0-4d74-b40a-36e908e459be
b279f1a4-8399-479d-a99c-6b834614640d
b42a139d-10e1-469b-ac0a-00c3a4a5b2a8
b47bd1ba-067a-4f26-af0b-54c589b64c94
b6aaccc7-5735-4175-9f56-5d0d1bad338d
b6b21d86-0ca7-4599-aa13-2ef0642ab0b8
b6d20a7b-1046-415e-86ee-bd8245dcdede
be05b6f3-c11c-4667-8342-d07a84a54dcf
c24224a6-a051-47ef-8457-07660646e770
c35ccf03-fc07-432a-8807-e0462501cd5e
c5453cf5-13df-4b82-971f-9bd8df85e012
c606c8e2-a7cf-4dbf-bb31-c4a52017e45f
c9b496fd-182a-4217-a0d1-c51812147fb8
cb8b6826-b1a6-4f8b-be0a-3dc7f931e303
ce8a864f-e6fe-4fe4-80b7-ebe021aa05a0
d00c43b8-9c9e-490e-9df6-0837abfc431d
d347b400-2c13-48c8-bbab-9e74dced379c
d7219246-f6bd-42da-88cf-1d6675bec288
da1dfc69-6633-452a-ade9-80ac91f01a9d
da4330f7-d38e-40b9-bfd2-6ca739193095
db7916e0-3649-4087-999c-4ea4b932e75b
dd5ba71f-440e-40ac-9640-5707ca1d7470
de41c7a1-c7be-483c-9e77-17331e0cb3ba
de6191e3-cccf-4ac0-b7a2-aab16af28175
df27b5ca-69e0-406e-8b30-a3a8d1a17771
dfcdf8dd-1b80-4d05-ae27-32f899524256
e079192d-c01a-4c6e-a0f1-c99f0fa26177
e1f38c26-a77e-4f01-be2b-d1f1b04feb46
e1f3ac76-c016-4277-b717-84186e6941a0
e300543f-a52c-4816-8bb0-a156b410190f
e3025a1c-f4b1-4566-aa3e-0b9e9dd1bc5c
e4622965-294b-4064-ba53-b05f62b61698
e717a19d-5883-4693-b9f8-fb37f58bccd1
e7b59fe5-eb70-4c08-8dd5-222435f3a9e0
e8bcabc9-c2f1-41d6-844d-1c9ec0e25b9e
ea64c490-fa28-4853-b284-d9e97903be42
eab366b7-4e39-46eb-a126-e2d65c7524ae
ecc73467-4c4a-419c-8d48-2fefa7d96088
eebceda1-9d27-4ef8-a71c-29249a3e9691
efa326b0-e6c4-490f-8922-817b8f56ee1e
f16c9eb3-5dd2-47ea-b6ae-8c01340c4b8f
f25026bd-f4a1-48fb-9aa2-c7956c5f198c
f2734012-888e-485a-8ede-849bcf41998e
f5a2f155-1b24-4a1a-bf0c-831937d07fe9
f760e00d-64c6-47f7-aaf1-8761a0c8be3b
f7ab8dde-91d9-4c9e-ae2e-21c3990704e4
fac1a30a-9036-47e9-abe7-adcf2972f08a
fdc54019-64a2-4a8d-865e-4e34ef6c8f5d
fe26b972-a458-4989-b624-5493cdbac2ec
fe2738eb-7fd9-4c25-83d1-1dd1c47723fb
fe3d581a-20a0-404c-9e98-71378088915d
fe84488d-60a4-40f1-be62-1510823ef128
fef6f22d-085f-4b38-83e1-1de936307b26
fefcfcc1-85c0-4567-b3cc-be2e304ca20c
ff03d4b5-fc34-48d2-b350-289cb8bda574
Sep 28, 11:52 UTC

Sep 27, 2023

[ALL][Public Cloud] Delivery of managed nodes in cluster with vRack/GatewayIP

Resolved - Start time : 27/09/2023 18:00 UTC
Start time : 27/09/2023 19:54 UTC
Service status: The situation is back to normal, the service is running nominally.
Sep 27, 19:58 UTC

Identified - The issue has been identified and a fix is being implemented.
Sep 27, 19:45 UTC

Investigating - Start time : 27/09/2023 18:00 UTC
Service impact : New managed nodes are delivered but can't join cluster with vrack configuration enabled and a GatewayIP set on the Openstack Subnet.
Root cause : Miss-configuration of the network interfaces related to a maintenance done earlier in the day.
Ongoing actions : Rollback in progress
Sep 27, 19:45 UTC

Sep 26, 2023

PCI - GRA11 - 2 hosts

Resolved - This incident has been resolved.
Sep 26, 20:14 UTC

Investigating - Estimated time to recovery : 4 hour(s)

Affected switches

gra2-pciz2host140-a70
gra3-pciz2host213a-a70

Affected racks

G266B04
GRA0327A01B

Affected hosts

host1385616
host1642158

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

200b30b7-1d09-40f0-8818-be761add1a4e
80fa8dc3-12b7-4e5e-8c28-e7ef0de117d7
85ca6115-edbd-43c3-bfd2-7fa03a3e7147
8f4f672c-f7d3-4ee0-adf0-ef459125470c
a44bf336-294e-4ef8-aeb8-9d8e40c23e9a
aa26f09d-9dee-4b9f-9ae1-b604cc4eeb6e
ac8b0f66-b9a2-41b6-8a10-acc2072eb8b8
b1735395-0644-476b-a520-c6f429d8ac43
b4bae483-7d8c-436a-8830-9d8f73d66761
b9b3d610-09e9-4f5e-a392-fe917ce3993a
df964bdd-ee9d-4633-a229-6eb746651d56
e0783ffb-5355-4a0e-9108-153ab602ca79
e4b220f4-4261-4bdd-93e6-2b6802b0f48b
Sep 26, 19:37 UTC

PCI - GRA11 - host1642158

Resolved - This incident has been resolved.
Sep 26, 19:39 UTC

Investigating - Estimated time to recovery : 4 hour(s)

Affected switches

gra3-pciz2host213a-a70

Affected racks

GRA0327A01B

Affected hosts

host1642158

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

200b30b7-1d09-40f0-8818-be761add1a4e
Sep 26, 18:50 UTC

Sep 25, 2023

[WAW][Public Cloud] - Performance preventive maintenance

Completed - The scheduled maintenance has been completed.
Sep 25, 14:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 14:09 UTC

Scheduled - Start time : 25/09/2023 15:00 UTC
End time : 25/09/2023 15:30 UTC
Service impact : Users may encounter a few 50X errors during the maintenance window.
Service improvement : Following our continuous improvement policy, our team will carry out preventive maintenance.
Sep 25, 13:41 UTC

[GRA11][Public Cloud] - Host1305306

Resolved - Start time : 24/09/2023 19:12 UTC
End time : 25/09/2023 00:35 UTC
Root cause : Incident due to an cooling system fault.
Our technical teams resolved the issue. All impacted services are now operational.
Sep 25, 00:52 UTC

Identified - Start time : 24/09/2023 19:12 UTC
Service impact : The list of instances listed below are currently
degraded, due to hardware issue.
203ef8a1-768e-4ec1-bf69-95816d0dc6be
8f06ff17-be05-45ca-ae51-fa3a4d8b32e0
Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.
Sep 24, 19:37 UTC

Sep 24, 2023

Sep 23, 2023

No incidents reported.

Sep 22, 2023

PCI - GRA5 - host972196

Resolved - This incident has been resolved.
Sep 22, 15:16 UTC

Investigating - Estimated time to recovery : 4 hour(s)

Affected switches

gra2-pciz2host13-a70

Affected racks

G212B16

Affected hosts

host972196

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

05353b82-984e-4200-b096-f3de617d9b2f
8f2050e2-e4a1-4cba-9979-9ec0823dd207
b7a029c1-39b8-4307-b16c-073bbce2f97a
bd4ceec9-ec9c-460b-b03a-41ef6bcc78d7
d8672c31-d9dc-44df-b65f-5cd208078e6b
db95e8be-3912-4ba0-b9d7-883e458ae152
f5b5ce0d-0084-4ff6-a4fa-e155f999108c
f60cec64-e43b-49bd-be5a-0dc40d96195c
Sep 22, 12:27 UTC

PCI - GRA5 - host953713

Completed - The scheduled maintenance has been completed.
Sep 22, 12:07 UTC

Scheduled -

Affected switches

gra2-pciz2host9-a70

Affected racks

G212A20

Affected hosts

host953713

Affected instances

a056ed9d-ab84-4d88-b91e-e05cd5965c6f
Sep 22, 09:24 UTC

PCI - SBG5 - host1633007

Resolved - This incident has been resolved.
Sep 22, 10:20 UTC

Investigating - Estimated time to recovery : 4 hour(s)

Affected switches

sbg5-pciz3host72a-a70

Affected racks

SBG0502A07B

Affected hosts

host1633007

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

d4fc8ab9-574d-47f5-86f7-5b697c2d3762
Sep 22, 08:06 UTC

Sep 21, 2023

[DE1][Public Cloud] Control plane unreachable.

Resolved - Start time : 2023/09/21 09:35 AM UTC
End time : 2023/09/21 09:38 AM UTC
Service impact : Control plane were unreachable. Management of the cluster not impacted
Root cause : Error in planned maintenance on an internal infrastructure component.
Ongoing actions : Control plane have returned to an healthy state, the incident is resolved.
Sep 21, 09:49 UTC

Sep 20, 2023

No incidents reported.

Sep 19, 2023

PCI - GRA11 - host1484159

Resolved - This incident has been resolved.
Host is now healthy
Sep 19, 17:05 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

gra3-pciz2host170-a70

Affected racks

GRA0314B06B

Affected hosts

host1484159

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

0ba1c83b-2819-4bf5-8875-681bfbecc46c
0c12dea1-3423-4ae1-9d4f-87cb41839eda
6b6dd00e-48e7-494f-aa09-2ee5db31c049
e35cb090-b50d-4fcf-b0c9-bb2703a6af65
Sep 19, 15:21 UTC

[UK1/ UK2 /US-EAST-VA-1 /US-EAST-VA-2 /US-WEST-OR-1 /US-WEST-OR-2 /WAW1/ WAW2] - [K8S] 1.24 Update

Completed - The scheduled maintenance has been completed.
Sep 19, 13:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 11:00 UTC

Scheduled - Start time : 19/09/2023 11:00 UTC
End time : 19/09/2023 11:30 UTC
Service impact : None
Service improvement : Kubernetes 1.24 releases updates, to deliver security updates, fix known issues, and introduce new features.
Sep 12, 22:32 UTC

[WAW1][Network] - Network equipment maintenance

Completed - The scheduled maintenance has been completed.
Sep 19, 02:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 00:01 UTC

Scheduled - Start time : 19/09/2023 00:00 UTC
End time : 19/09/2023 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade multiple network equipment.
Sep 13, 20:39 UTC

Sep 18, 2023

[BHS/GRA/DE/SBG/SGP/SYD/UK/WAW][Object Storage] - S3 offer

Resolved - Start time : 14/09/2023 08:54 UTC
End time : 18/09/2023 15:16 UTC
Our technical teams resolved the issue. All impacted services are now operational.
Sep 18, 15:29 UTC

Identified - The issue has been identified and a fix is being implemented.
Sep 18, 09:55 UTC

Investigating - Start time : 14/09/2023 08:54 UTC
Service impact : Server-Side-Copy with a range return a 400 error in case of object (with MPU) with a size greater than 5GB.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Sep 18, 08:46 UTC

[CA/EU][LogsDataPlatform] - OpenSearch maintenance notification

Completed - The scheduled maintenance has been completed.
Sep 18, 13:28 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 12:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 15, 06:34 UTC

Scheduled - Start time : 18/09/2023 12:00 UTC
End time : 18/09/2023 14:00 UTC
Service impact : API and WebUI will be unavailable for 30 minutes during the maintenance
Service improvement : As part of our continuous improvement policy of our services, we will be doing a maintenance on OpenSearch
Sep 14, 21:52 UTC

Sep 17, 2023

[GRA9/BHS5/GRA5/SBG5][Public Cloud] Slowness on resources life-cycle management

Resolved - Start time : 17/09/2023 14:00 UTC
End time : 17/09/2023 19:56 UTC
Root cause : DNS API calls issue
Our technical teams resolved the issue. All impacted services are now operational.
Sep 17, 19:57 UTC

Identified - Root cause : DNS API calls issue
Ongoing actions : We are currently fixing undelivered worker nodes.
Sep 17, 19:02 UTC

Investigating - Start time : 17/09/2023 14:00 UTC
Service impact : Slowness on creation/deletion of managed clusters and Public Cloud instances used as nodes in Kubernetes clusters
Ongoing actions : Diagnosis in progress with the team.
Sep 17, 17:56 UTC

Sep 16, 2023

No incidents reported.