OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
All Systems Operational

About This Site

Welcome to the Public Cloud status page for real-time information on system performance and availability.

AI & Machine Learning || AI Dashboard Operational
AI & Machine Learning || AI Deploy Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Notebooks Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Training Operational
BHS Operational
GRA Operational
Compute - Instance || BHS Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
Compute - Instance || ERI Operational
UK1 Operational
Compute - Instance || GRA Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
Compute - Instance || LIM Operational
DE1 Operational
Compute - Instance || RBX Operational
RBX-A Operational
Compute - Instance || SGP Operational
SGP1 Operational
SGP2 Operational
Compute - Instance || SBG Operational
SBG5 Operational
SBG7 Operational
Compute - Instance || SYD Operational
SYD1 Operational
SYD3 Operational
Compute - Instance || USA Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Compute - Instance || WAW Operational
WAW1 Operational
Containers & Orchestration || Load Balancer Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Kubernetes Service Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Private Registry Operational
GRA Operational
DE Operational
BHS Operational
VA Operational
Containers & Orchestration || Workflow Management Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Databases || Cassandra Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Grafana Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Kafka Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Kafka Connect Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Kafka MirrorMaker Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || M3 Aggregator Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || MongoDB Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || MySQL Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || OpenSearch Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || PostgreSQL Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Redis Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Data & Analytics || Data Processing Operational
GRA Operational
Data & Analytics || Dataplatform Operational
Data & Analytics || Logs Data Platform Operational
BHS Operational
GRA Operational
Management || Horizon Operational
Network || FailoverIP Operational
Network || Gateway Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Network || Load Balancer Operational
Network || Private network (vRack) Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Network || Public network Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG1 Operational
SBG3 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Storage || Block storage Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
Storage || Cloud Archive Operational
DE Operational
GRA Operational
UK Operational
WAW Operational
BHS Operational
SYD Operational
SGP Operational
US-EAST-VA Operational
US-WEST-OR Operational
Storage || Cold Archive Operational
RBX-ARCHIVE Operational
Storage || Instance Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
Storage || Object storage Operational
BHS Operational
GRA Operational
DE Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
UK Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW Operational
YYZ Operational
Storage || Volume Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
Storage || Volume Snapshot (Ceph) Operational
DE1 Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
LocalZones || Global Services Operational
AMS Operational
BRU Operational
DAL Operational
MAD Operational
MIL Operational
MRS Operational
PRG Operational
ZRH Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Start time : 20/08/2024 08:00 UTC
End time : 20/08/2024 16:00 UTC
Service impact : No impact except for the apps that do not support the new version (1.25).
Service improvement : The aim of this maintenance is to upgrade deprecated clusters to a supported newer version (1.26).

Posted on Jul 11, 2024 - 22:58 UTC
Start time : 27/08/2024 12:00 UTC
End time : 27/08/2024 15:00 UTC
Service Impact : Logs ingestion will be lagging for 60 minutes and OpenSearch API and OpenSearch Dashboards will be unavailable for 60 minutes during the maintenance.
Graylog API and WebUI will still be available.
Service improvement : As Part of our continuous improvement policy, we will perform a major upgrade on OpenSearch and OpenSearch Dashboards from version 1 to 2.

Thank you for your understanding.

Posted on Jun 13, 2024 - 15:31 UTC
Past Incidents
Jul 14, 2024

No incidents reported today.

Jul 13, 2024

No incidents reported.

Jul 12, 2024
Resolved - Start time : 12/07/2024 09:30 UTC
End time : 12/07/2024 13:19 UTC
Root cause : Automation issue.
Our technical teams resolved the issue. All impacted services are now operational.

Jul 12, 13:24 UTC
Identified - Start time : 12/07/2024 09:30 UTC
Service impact : Order on engines, Cassandra, Grafana, Kafka, Kafka Connect, Kafka MirrorMaker, M3 Aggregator, MySQL, OpenSearch, PostgreSQL, Redis are delayed due to automation issues. All existing services are not impacted.
Root cause : Automation issue.
Ongoing actions : Our team is working to resolve the issue.

Jul 12, 13:06 UTC
Investigating - Start time :12/07/2024 09:30 UTC
Service impact : Order on engines, Cassandra, Grafana, Kafka, Kafka Connect, Kafka MirrorMaker, M3 Aggregator, MySQL, OpenSearch, PostgreSQL, Redis are delayed due to automation issues. All existing services are not impacted.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Jul 12, 12:58 UTC
Jul 11, 2024

No incidents reported.

Jul 10, 2024
Completed - The scheduled maintenance has been completed.
Jul 10, 14:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 13:39 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Object storage offer.

Start time :10/07/2024 13:30 UTC
End time : 10/07/2024 13:45 UTC
Service impact : Customers can be disconnected during the maintenance
Service improvement : Following our continuous improvement policy of our infrastructure, we will be doing a maintenance on Object Storage for GRA region.

Thank you for your understanding.

Jul 10, 13:38 UTC
Jul 9, 2024
Resolved - Start time : 06/07/2024 18:00 UTC
End time : 09/07/2024 16:39 UTC
Our technical teams resolved the issue. All impacted services are now operational.

Jul 9, 18:00 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 9, 12:23 UTC
Investigating - Start time : 06/07/2024 18:00 UTC
Service impact : Customers may have difficulties to create new vrack in this region.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Jul 9, 08:23 UTC
Jul 8, 2024
Resolved - Start time : 07/07/2024 18:00 UTC
End time : 08/07/2024 13:07 UTC
Service impact : Managed nodes running in GRA5 Public Cloud region might have encountered volume issues (volume couldn't be properly attached to node).
Root cause :Missing properties on Openstack image used in GRA5 Public Cloud to build managed nodes.
During updates which aims to reduce the nodes delivery times, these properties have been unintentionally modified. Misconfigured properties are preventing the CSI component to select the correct driver to use during attachment of Cinder volumes at the operating system level.
Our technical teams resolved the issue. All impacted services are now operational.

Jul 8, 13:11 UTC
Identified - Start time : 07/07/2024 18:00 UTC
Service impact : Managed nodes running in GRA5 Public Cloud region may encounter volume issues (volume can't be properly attached to node).
Root cause : Missing properties on Openstack image used in GRA5 Public Cloud to build managed nodes.
During updates which aims to reduce the nodes delivery times, these properties have been unintentionally modified. Misconfigured properties are preventing the CSI component to select the correct driver to use during attachment of Cinder volumes at the operating system level.
Ongoing actions : A patch will be shorty released and we will force rebuilt all impacted nodes.
Update will be posted as significant progress is made.

Jul 8, 10:36 UTC
Investigating - Start time : 07/07/2024 18:00 UTC
Service impact : Managed nodes running in GRA5 Public Cloud region may encounter volume issues (volume can't be properly attached to node).
Ongoing actions : A patch will be shorty released and we will force rebuilt all impacted nodes.
Update will be posted as significant progress is made.

Jul 8, 09:53 UTC
Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024
Resolved - Start time : 03/07/2024 13:55 UTC
End time : 04/07/2024 05:03 UTC
Root cause : Incident was due to software issue.
Our technical teams resolved the issue. All impacted services are now operational.

Jul 4, 05:27 UTC
Update - Patch has been deployed. We are patching affected NodePools.
Jul 3, 21:49 UTC
Investigating - Start time : 03/07/2024 13:55 UTC
Service impact : Customer mays encounter load issue on their nodes.
Ongoing actions : Investigating
Our technical teams are working on it. They are performing a rollback. An update will be posted when significant progress is made.

Jul 3, 20:46 UTC
Jul 3, 2024
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Jul 3, 14:03 UTC
Scheduled - This maintenance may temporarily affect Latency.

Start time : 24/07/2024 20:00 UTC
End time : 25/07/2024 03:00 UTC
Service impact : None. Except in rare case latencies may be noted to reach PCI instances running
Service improvement : Following our continuous improvement policy of our products and services, we will carry out a network hardware upgrade in our Graveline Datacenters
The operation is carried out in several steps:

-Step 1: Preparation of the operation (about 3 hours)
-Step 2: New hardware implementation (about 2 hours)
-Step 3: Test and activation of the new hardware (about 2 hours)


The critical phase of this upgrade is tentatively scheduled between 11:00 PM UTC and 1:00 AM UTC. We are not expecting any impact. However in case of an issue the rollback can be managed in less than 30 minutes.

Thank you for your understanding.

Jun 26, 04:18 UTC
Jul 2, 2024

No incidents reported.

Jul 1, 2024
Resolved - Start time : 01/07/2024 10:30 UTC
End time : 01/07/2024 11:20 UTC
Root cause : Incident due to a issue with a proxy serving customer requests.
Our technical teams resolved the issue. All impacted services are now operational.

Jul 1, 11:56 UTC
Investigating - Start time : 01/07/2024 10:30 UTC
Service impact : Customers may receive a 500/503 error message
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Jul 1, 11:39 UTC
Jun 30, 2024
Resolved - Start time : 30/06/2024 07:10 UTC
End time : 30/06/2024 07:30 UTC
Root cause : Hardware equipment malfunction
Our technical teams resolved the issue. All impacted services are now operational.

Jun 30, 09:37 UTC
Investigating - Start time : 30/06/2024 07:10 UTC
Service impact : Customers may receive a 500/503 error message
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Jun 30, 07:34 UTC
Resolved - Start time : 29/06/2024 21:50 UTC
End time : 30/06/2024 03:19 UTC
Service impact : Some instances were temporarily unreachable.

List of impacted instances:

031dfb72-13be-48ff-b080-e3dd736afc0b
0df66011-577b-414f-9784-9a0f1ec71cfa
2f5f0cfc-c25b-4db8-879c-b0dbdb235cb8
35c9857e-a275-45ae-ac5b-b19fab80a9a6
3a4cfd46-0fbe-49f0-9d9f-00f08b56fea1
5df1e284-4359-4896-bf70-7ac6d832b097
62fcfb0b-a8e9-4eff-b546-4b2810190a0b
6ea16e49-36f0-49ce-b93b-1b703967dcd0
8ce742a5-a22f-452e-891d-b282bc75cf4f
97c62d4b-aa48-4db4-ade0-2028efa3b2ef
9850a7ca-db1b-4ef1-89d8-21bf5c72dbdc
a041b78b-1623-4ec7-aa68-64628b0301a2
a164c553-09ca-4797-9dc0-4b57ec4d30e9
a38f20cb-1116-4d3b-bbc2-753a7789eacc
ccf1ed01-07cf-461a-a84d-b7662574ea28
cdae807d-b4f2-43e8-9bfb-5103fccd48f8
ce0fa275-2730-4b7d-adae-4251a87912af

Root cause : Hardware issue
Our technical teams resolved the issue. All impacted services are now operational.

Jun 30, 03:25 UTC
Update - Updated list of impacted instances:

031dfb72-13be-48ff-b080-e3dd736afc0b
0df66011-577b-414f-9784-9a0f1ec71cfa
13d6344c-bd8e-4e45-bdf0-693e5118b9c4
1a99c686-1655-434c-9693-ff6d7c4f3313
1ecbdd74-4249-49c2-a479-d446e75f602c
21c02ca8-e567-426e-95e1-b8759355ef74
2f01e0bd-7d5f-44ca-9d7b-f8707aaf5f3c
2f5f0cfc-c25b-4db8-879c-b0dbdb235cb8
35c9857e-a275-45ae-ac5b-b19fab80a9a6
38320a45-456b-4c8d-b04c-fa6872f9e6af
3a4cfd46-0fbe-49f0-9d9f-00f08b56fea1
4849aafa-d7d5-4d59-94c2-152490534fe8
5328dc0f-e2a2-45e6-9e99-ebdead7dd924
534b7974-66aa-47e2-bc57-5adcfd3406c4
571e775c-17ce-475f-9df4-51c4709e2f33
5df1e284-4359-4896-bf70-7ac6d832b097
62fcfb0b-a8e9-4eff-b546-4b2810190a0b
6ea16e49-36f0-49ce-b93b-1b703967dcd0
766735d8-eab4-44cf-a061-b7171bd4e0e6
8ce742a5-a22f-452e-891d-b282bc75cf4f
97c62d4b-aa48-4db4-ade0-2028efa3b2ef
9850a7ca-db1b-4ef1-89d8-21bf5c72dbdc
a041b78b-1623-4ec7-aa68-64628b0301a2
a0a07c7c-d411-4b16-b8ea-7c5827cac14f
a164c553-09ca-4797-9dc0-4b57ec4d30e9
a38f20cb-1116-4d3b-bbc2-753a7789eacc
ba11af68-418d-45f6-b779-ff8d916543f8
c2563bdb-9e98-45d5-b915-51923a48873a
ccf1ed01-07cf-461a-a84d-b7662574ea28
cdae807d-b4f2-43e8-9bfb-5103fccd48f8
ce0fa275-2730-4b7d-adae-4251a87912af
e5c1bcd4-3fb1-4715-94a3-b4277ee45206
f53f7a5b-9531-49d4-b8a6-452b3a47ba49

Ongoing actions : Our technical teams are still working on the issue. Update will be posted as significant progress is made.

Jun 29, 23:25 UTC
Identified - Start time : 29/06/2024 21:50 UTC
Service impact : Some instances might be temporarily unreachable.

List of impacted instances:

031dfb72-13be-48ff-b080-e3dd736afc0b
0df66011-577b-414f-9784-9a0f1ec71cfa
2f5f0cfc-c25b-4db8-879c-b0dbdb235cb8
35c9857e-a275-45ae-ac5b-b19fab80a9a6
3a4cfd46-0fbe-49f0-9d9f-00f08b56fea1
5df1e284-4359-4896-bf70-7ac6d832b097
62fcfb0b-a8e9-4eff-b546-4b2810190a0b
6ea16e49-36f0-49ce-b93b-1b703967dcd0
8ce742a5-a22f-452e-891d-b282bc75cf4f
97c62d4b-aa48-4db4-ade0-2028efa3b2ef
9850a7ca-db1b-4ef1-89d8-21bf5c72dbdc
a041b78b-1623-4ec7-aa68-64628b0301a2
a164c553-09ca-4797-9dc0-4b57ec4d30e9
a38f20cb-1116-4d3b-bbc2-753a7789eacc
ccf1ed01-07cf-461a-a84d-b7662574ea28
cdae807d-b4f2-43e8-9bfb-5103fccd48f8
ce0fa275-2730-4b7d-adae-4251a87912af

Root cause : Hardware issue
Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.

Jun 29, 23:11 UTC
Investigating - We have detected an issue on our infrastructure.

Some VPS instances might be temporarily unreachable.

List of impacted instances:

031dfb72-13be-48ff-b080-e3dd736afc0b
0df66011-577b-414f-9784-9a0f1ec71cfa
2f5f0cfc-c25b-4db8-879c-b0dbdb235cb8
35c9857e-a275-45ae-ac5b-b19fab80a9a6
3a4cfd46-0fbe-49f0-9d9f-00f08b56fea1
5df1e284-4359-4896-bf70-7ac6d832b097
62fcfb0b-a8e9-4eff-b546-4b2810190a0b
6ea16e49-36f0-49ce-b93b-1b703967dcd0
8ce742a5-a22f-452e-891d-b282bc75cf4f
97c62d4b-aa48-4db4-ade0-2028efa3b2ef
9850a7ca-db1b-4ef1-89d8-21bf5c72dbdc
a041b78b-1623-4ec7-aa68-64628b0301a2
a164c553-09ca-4797-9dc0-4b57ec4d30e9
a38f20cb-1116-4d3b-bbc2-753a7789eacc
ccf1ed01-07cf-461a-a84d-b7662574ea28
cdae807d-b4f2-43e8-9bfb-5103fccd48f8
ce0fa275-2730-4b7d-adae-4251a87912af

We will update informations when we will have more détails

Jun 29, 23:08 UTC