OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Investigating - We are currently experiencing an incident affecting our Public cloud offering, which is causing temporary Availability issues in Global.

Here is detail for this incident :

Start time : 17/06/2025 09:30 UTC
Service Impact : Creation of a load balancer with a listener on the same API call will return a 500 error.
We recommend as workaround, doing the creation in two steps. The load balancer then the listerners.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

Our teams are fully engaged and working to resolve the issue as quickly as possible.
We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jun 18, 2025 - 21:58 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Some customers are still experiencing a discrepancy between the actual size of their bucket and the size displayed in the Manager, due to undeleted parts that should have been removed. To address this issue, affected customers will receive an informational email and a credit note on their invoice, compensating for excess consumption, with credits applied as of April 18, 2025. Processing are completed in followings region: UK, TOR, SGP , SYD , MUM and US.
Ongoing Actions : The incident has been identified and our technical teams are working to address the storage size of the impacted customers between those two dates on SBG, GRA, BHS, EU-WEST-PAR-A, EU-WEST-PAR-B and EU-WEST-PAR-C regions. We would also like to assure you that refunds are still being processed.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jun 13, 2025 - 12:41 UTC
Identified - We have determined the origin of the incident affecting our Object Storage offer.

Here are some supplementary details :
Start time : 25/03/2025 09:00 UTC
Impacted Service(s) : Object storage offer degradation.
Customers Impact : Between 25/03/2025 09:00 UTC and 18/04/2025 16:00 UTC, when customers deleting an object with MPU (only objects with more than 100 parts), only the first 100 parts were deleted.
Since 18/04/2025 16:00 UTC, the bug is fixed and all parts are now correctly deleted.
Because of this bug, customers will have a discrepancy between the actual bucket size and the size displayed in the Manager because of parts that not have been deleted but should have been.
In the meantime, our technical teams are working on the storage size of the impacted customers between those 2 dates.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jun 13, 2025 - 10:17 UTC

About This Site

Welcome to the Public Cloud status page for real-time information on system performance and availability.

AI & Machine Learning || AI Dashboard ? Operational
AI & Machine Learning || AI Deploy Operational
BHS ? Operational
GRA Operational
AI & Machine Learning || AI Endpoint Operational
AI & Machine Learning || AI Notebooks Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Training Operational
BHS Operational
GRA Operational
Compute - Instance || BHS Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
Compute - Instance || ERI Operational
UK1 Operational
Compute - Instance || EU-WEST-PAR Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
Compute - Instance || GRA Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
Compute - Instance || India Operational
AP-SOUTH-MUM-1 Operational
Compute - Instance || LIM Operational
DE1 Operational
Compute - Instance || RBX Operational
RBX-A Operational
Compute - Instance || SGP Operational
SGP1 Operational
SGP2 Operational
Compute - Instance || SBG Operational
SBG5 Operational
SBG7 Operational
Compute - Instance || SYD Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
Compute - Instance || USA Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Compute - Instance || WAW Operational
WAW1 Operational
Containers & Orchestration || Load Balancer Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Kubernetes Service Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Private Registry Operational
GRA Operational
DE Operational
BHS Operational
VA Operational
Containers & Orchestration || Managed Rancher Service Operational
Containers & Orchestration || Workflow Management Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
WAW2 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Databases || Cassandra Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
UK Operational
WAW Operational
Databases || M3 Aggregator Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
UK Operational
WAW Operational
Databases || M3DB Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
UK Operational
WAW Operational
Databases || MongoDB Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
UK Operational
WAW Operational
Databases || MySQL Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
UK Operational
WAW Operational
Databases || PostgreSQL Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
SGP Operational
SYD Operational
UK Operational
WAW Operational
Databases || Caching Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
UK Operational
WAW Operational
Data & Analytics || Data Processing Operational
GRA Operational
Data & Analytics || Data Platform Operational
Data & Analytics || Grafana Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
UK Operational
WAW Operational
Data & Analytics || Kafka Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
UK Operational
WAW Operational
Data & Analytics || Kafka Connect Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
UK Operational
WAW Operational
Data & Analytics || Kafka MirrorMaker Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
UK Operational
WAW Operational
Data & Analytics || Logs Data Platform Operational
BHS Operational
GRA Operational
Data & Analytics || OpenSearch Operational
BHS Operational
DE Operational
GRA Operational
PAR Operational
SBG Operational
UK Operational
WAW Operational
Identity, Security & Operations || Key Management Service Operational
BHS Operational
RBX Operational
SBG Operational
YYZ Operational
LocalZones || AF-NORTH Operational
AF-NORTH-LZ-RBA Operational
LocalZones || EU-CENTRAL Operational
EU-CENTRAL-LZ-PRG Operational
LocalZones || EU-NORTH Operational
EU-NORTH-LZ-OSL Operational
EU-NORTH-LZ-STO Operational
LocalZones || EU-SOUTH Operational
EU-SOUTH-LZ-LIS Operational
EU-SOUTH-LZ-MAD Operational
EU-SOUTH-LZ-MIL Operational
LocalZones || EU-WEST Operational
EU-WEST-LZ-AMS Operational
EU-WEST-LZ-BRU Operational
EU-WEST-LZ-DLN Operational
EU-WEST-LZ-LUX Operational
EU-WEST-LZ-MNC Operational
EU-WEST-LZ-MRS Operational
EU-WEST-LZ-VIE Operational
EU-WEST-LZ-ZRH Operational
LocalZones || US-EAST Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-BOS Operational
US-EAST-LZ-CHI Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
LocalZones || US-WEST Operational
US-WEST-LZ-DEN Operational
US-WEST-LZ-LAX Operational
US-WEST-LZ-PAO Operational
US-WEST-LZ-SEA Operational
Management || Horizon Operational
Network || Floating IP Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
Network || Gateway Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
Network || Load Balancer Partial Outage
BHS1 Partial Outage
BHS3 Partial Outage
BHS5 Partial Outage
DE1 Partial Outage
GRA1 Partial Outage
GRA3 Partial Outage
GRA5 Partial Outage
GRA7 Partial Outage
GRA9 Partial Outage
GRA11 Partial Outage
SBG5 Partial Outage
SBG7 Partial Outage
SGP1 Partial Outage
SYD1 Partial Outage
SYD3 Partial Outage
UK1 Partial Outage
WAW1 Partial Outage
US-EAST-VA-1 Partial Outage
US-WEST-OR-1 Partial Outage
EU-WEST-PAR-A Partial Outage
EU-WEST-PAR-B Partial Outage
EU-WEST-PAR-C Partial Outage
AP-SOUTH-MUM-1 Partial Outage
Network || Private network (vRack) Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
Network || Public network Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG1 Operational
SBG3 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
Storage || Block storage Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
Storage || Cloud Archive Operational
DE Operational
GRA Operational
UK Operational
WAW Operational
BHS Operational
SYD Operational
SGP Operational
US-EAST-VA Operational
US-WEST-OR Operational
Storage || Cold Archive Operational
RBX-ARCHIVE Operational
Storage || Instance Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
Storage || Object storage Degraded Performance
BHS Degraded Performance
GRA Degraded Performance
DE Operational
RBX Operational
SBG Degraded Performance
SGP Operational
SYD Operational
UK Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW Operational
YYZ Operational
LIM Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Degraded Performance
EU-WEST-PAR-B Degraded Performance
EU-WEST-PAR-C Degraded Performance
Storage || Volume Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD2 Operational
SYD3 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
Storage || Volume Snapshot (Ceph) Operational
DE1 Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
SYD3 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[BHS][Containers & Orchestration] - Workflow Management service maintenance notification Jun 19, 2025 14:00-15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Workflow Management service, Mistral.

This may temporarily affect Functionality.

Start time : 19/06/2025 14:00 UTC
End time : 19/06/2025 15:00 UTC
Service impact :During this maintenance window for the Workflow Management service (Mistral), you may encounter the following impacts:

-Workflows in progress at the start of the maintenance will be stopped and will be restarted automatically after the maintenance is completed. We understand that this may cause a temporary disruption in your workflow processing, and we apologize for any inconvenience this may cause.
-Cron triggers (scheduled workflow executions) during the maintenance period will not be triggered. If you have any workflows scheduled to run during the maintenance window, we recommend rescheduling them to run outside of this timeframe to avoid any disruption.
Service improvement : As part of our continuous improvement policy, we will be performing a maintenance on the Mistral service infrastructure. This maintenance is necessary to ensure the continued reliability and performance of our platform.

If you have any questions or concerns, please don't hesitate to reach out to our support team.

Thank you for your understanding.

Posted on Jun 05, 2025 - 20:32 UTC

[UK1][Storage] - Block storage maintenance notification Jun 23, 2025 07:00 - Jun 24, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Storage offer.

Start time : 23/06/2025 07:00 UTC
End time : 24/06/2025 16:00 UTC
Service impact : Lowered performance during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade major version of Ceph software to next stable release.

Thank you for your understanding.

Posted on Apr 30, 2025 - 23:26 UTC

[SBG5][Storage] - Block storage maintenance notification Jun 23, 2025 07:00-15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Storage offer in SBG5 region.

Start time : 23/06/2025 07:00 UTC
End time : 23/06/2025 15:00 UTC
Service impact : During the maintenance window, customers may experience a temporary performance degradation.
Service improvement : As part of our ongoing service quality enhancements, the storage software will be upgraded to the next version.

Thank you for your understanding.

Posted on Jun 17, 2025 - 01:02 UTC

[GRA11][Storage] - Block storage maintenance notification Jun 23, 2025 07:00-15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Storage offer in GRA11 region.

Start time : 23/06/2025 07:00 UTC
End time : 23/06/2025 15:00 UTC
Service impact : During the maintenance window, customers may experience a temporary performance degradation.
Service improvement : As part of our ongoing service quality enhancements, the storage software will be upgraded to the next version.

Thank you for your understanding.

Posted on Jun 17, 2025 - 01:10 UTC

[RBX-A][Storage] - Block storage maintenance notification Jun 23, 2025 07:00-15:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Storage offer in RBX-A region.

Start time : 23/06/2025 07:00 UTC
End time : 23/06/2025 15:00 UTC
Service impact : During the maintenance window, customers may experience a temporary performance degradation.
Service improvement : As part of our ongoing service quality enhancements, the storage software will be upgraded to the next version.

Thank you for your understanding.

Posted on Jun 17, 2025 - 00:52 UTC

[SBG5][Containers & Orchestration] - Workflow Management service maintenance notification Jun 24, 2025 10:30-12:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Workflow Management service, Mistral.
This may temporarily affect Functionality.

Start time : 24/06/2025 10:30 UTC
End time : 24/06/2025 12:30 UTC
Service impact :During this maintenance window for the Workflow Management service (Mistral), you may encounter the following impacts:
-Workflows in progress at the start of the maintenance will be stopped and will be restarted automatically after the maintenance is completed. We understand that this may cause a temporary disruption in your workflow processing, and we apologize for any inconvenience this may cause.
-Cron triggers (scheduled workflow executions) during the maintenance period will not be triggered. If you have any workflows scheduled to run during the maintenance window, we recommend rescheduling them to run outside of this timeframe to avoid any disruption.
Service improvement : As part of our continuous improvement policy, we will be performing a maintenance on the Mistral service infrastructure. This maintenance is necessary to ensure the continued reliability and performance of our platform.
If you have any questions or concerns, please don't hesitate to reach out to our support team.

Thank you for your understanding.

Posted on Jun 10, 2025 - 16:44 UTC

[SBG7][Containers & Orchestration] - Workflow Management service maintenance notification Jun 24, 2025 13:30-15:30 UTC

Update - New start time : 24/06/2025 13:30 UTC
New end time : 24/06/2025 15:30 UTC

Jun 18, 2025 - 16:15 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Workflow Management service, Mistral.
This may temporarily affect Functionality.

Start time : 19/06/2025 08:30 UTC
End time : 19/06/2025 10:30 UTC
Service impact :During this maintenance window for the Workflow Management service (Mistral), you may encounter the following impacts:
-Workflows in progress at the start of the maintenance will be stopped and will be restarted automatically after the maintenance is completed. We understand that this may cause a temporary disruption in your workflow processing, and we apologize for any inconvenience this may cause.
-Cron triggers (scheduled workflow executions) during the maintenance period will not be triggered. If you have any workflows scheduled to run during the maintenance window, we recommend rescheduling them to run outside of this timeframe to avoid any disruption.
Service improvement : As part of our continuous improvement policy, we will be performing a maintenance on the Mistral service infrastructure. This maintenance is necessary to ensure the continued reliability and performance of our platform.
If you have any questions or concerns, please don't hesitate to reach out to our support team.

Thank you for your understanding.

Jun 10, 2025 - 16:40 UTC

[DE1][Storage] - Block storage maintenance notification Jun 30, 2025 07:00 - Jul 1, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Storage offer.

Start time : 30/06/2025 07:00 UTC
End time : 01/07/2025 16:00 UTC
Service impact : Lowered performance during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade major version of Ceph software to next stable release.

Thank you for your understanding.

Posted on Apr 30, 2025 - 23:45 UTC

[GLOBAL][Data & Analytics] - Data Platform maintenance notification Jun 30, 2025 12:00-16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Data Platform offer.

Start time : 30/06/2025 12:00 UTC
End time : 30/06/2025 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a upgrade on our Data Platform offer.

Thank you for your understanding.

Posted on Jun 17, 2025 - 22:39 UTC

[DEN][LocalZones] - Backbone Maintenance Notification Jul 8, 2025 23:00 - Jul 9, 2025 03:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our backbone infrastructure.

Start time : 08/07/2025 23:00 UTC
End time : 09/07/2025 03:00 UTC
Service impact : The Denver localzone will be unreachable for 1 hour during the isolation of the Denver POP.
Linked maintenance : https://network.status-ovhcloud.com/incidents/82v8k6lt2kcn
Service improvement : As part of our continuous improvement policy, our teams will be doing a maintenance on network equipment in Denver POP to improve general performance.

Thank you for your understanding.

Posted on Jun 17, 2025 - 16:58 UTC

[GLOBAL][Containers & Orchestration] - End of life Kubernetes 1.28 notification Jul 22, 2025 07:00 - Jul 24, 2025 16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed Kubernetes Service.

Start time : 22/07/2025 07:00 UTC
End time : 24/07/2025 16:00 UTC
Service impact : Customers have to anticipate this maintenance in order to adapt to the new Kubernetes version.
Service improvement : As part of our continuous improvement policy, customers using Kubernetes version 1.28 will be migrated to version 1.29.

Thank you for your understanding.

Posted on Jun 04, 2025 - 20:15 UTC

[RBX/SBG][Containers & Orchestration] - Managed Rancher Service upgrade notification Aug 5, 2025 08:00-16:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Containers & Orchestration offer.

Start time : 05/08/2025 08:00 UTC
End time : 05/08/2025 16:00 UTC
Service impact : None
Service improvement : Rancher version 2.8.7 end of support is reached since April 2025.
As part of our continuous improvement policy, we need to force upgrade Ranchers to version 2.9.
The Rancher compatibility matrix with downstream clusters will be changed, as K8S version 1.25 & 1.26 will no longer be officially supported.
For more information regarding Managed Rancher Service supported versions and lifecycle policy, you can visit this page: KB0064608

Thank you for your understanding.

Posted on Jun 12, 2025 - 16:32 UTC

[GRA][Containers & Orchestration] - Managed Private Registry maintenance notification Aug 19, 2025 08:00-19:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Managed Private Registry offer.

This may temporarily affect Functionality.

Start time : 19/08/2025 08:00 UTC
End time : 19/08/2025 19:00 UTC
Service impact : Managed Private Registries will be set in read-only mode (only pull will be allowed) for less than 30 minutes.
Service improvement : As part of our continuous improvement policy, we will migrate some registries being on GRA region to a new infrastructure.

Thank you for your understanding.

Posted on Jun 04, 2025 - 20:30 UTC
Jun 19, 2025

No incidents reported today.

Jun 18, 2025
Completed - The scheduled maintenance has been completed.
All the services are operational since 18:31 UTC.

Jun 18, 18:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Storage offer.

Start time : 16/06/2025 07:00 UTC
End time : 18/06/2025 16:00 UTC
Service impact : Lowered performance during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade major version of Ceph software to next stable release.

Thank you for your understanding.

Apr 30, 23:00 UTC
Resolved - We would like to inform you that the incident on our Compute offering has now been resolved.

Here is detail for this incident :
Start time : 18/06/2025 01:00 UTC
End time : 18/06/2025 01:59 UTC
Root Cause : This incident was caused by an electrical issue.

Jun 18, 02:14 UTC
Identified - We have determined the origin of the incident affecting our Compute offer in GRA region.

Here are some supplementary details :
Start time : 18/06/2025 01:00 UTC
Impacted Service(s) : Some instances are unavailable in the specified region.
Customers Impact : Some customers may experience difficulties accessing their instances in the specified region.
Root Cause : This incident is caused by an electrical issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jun 18, 01:53 UTC
Investigating - We are currently experiencing an event affecting our Compute offer in GRA3 region.
Start time : 18/06/2025 01:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Jun 18, 01:22 UTC
Jun 17, 2025
Completed - The scheduled maintenance has been completed.
Jun 17, 17:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Managed Private Registry.

Start time : 17/06/2025 08:00 UTC
End time : 17/06/2025 16:00 UTC
Service impact : The upgrade of the Harbor version will set Harbor in read-only mode (only pull will be allowed) for 1 or 2mn.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade of registries.

Thank you for your understanding.

Apr 30, 21:58 UTC
Resolved - We would like to inform you that the incident on Block Storage offer has now been resolved.

Here is detail for this incident :
Start time : 17/06/2025 05:52 UTC
End time : 17/06/2025 11:31 UTC
Root Cause : This incident is caused by a software issue.

We thank you for your understanding and patience throughout this incident.

Jun 17, 15:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 11:31 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

Jun 17, 06:58 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 17, 06:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 06:28 UTC
Identified - We have determined the origin of the incident affecting our Block Storage offer;

Here are some supplementary details :
Start time : 17/06/2025 05:52 UTC
Impacted Service(s) : High-speed gen2 type of volumes is observed in BHS5
Customers Impact : Block volume access switches to read-only
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jun 17, 06:26 UTC
Investigating - We are currently experiencing an event affecting our Block Storage offer.
Start time : 17/06/2025 05:52 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Jun 17, 06:17 UTC
Resolved - We would like to inform you that the incident happened on region SBG5 and has now been resolved.

Here is detail for this incident :
Start time : 17/06/2025 08:09 UTC
End time : 17/06/2025 10:00 UTC
Impacted Service(s) : Some instances located in SBG5 were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access and use their instances.
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

Jun 17, 10:58 UTC
Jun 16, 2025
Completed - The scheduled maintenance has been completed.
Jun 16, 15:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 13:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our authentication service.

This may temporarily affect Latency.

Start time : 16/06/2025 13:30 UTC
End time : 16/06/2025 16:00 UTC
Service impact : Customers will temporarily face slowness for 5 minutes while trying to authenticate to their public cloud services.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our authentication service.

Thank you for your understanding.

Jun 12, 16:04 UTC
Completed - The maintenance is completed, all services are operational.
Jun 16, 12:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 11:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Containers & Orchestration offer.

This may temporarily affect availability.

Start time : 16/06/2025 11:00 UTC
End time : 16/06/2025 12:00 UTC
Service impact : Managed Rancher service will be temporarily unavailable for 2 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Managed Rancher Service.

Thank you for your understanding.

Jun 12, 16:18 UTC
Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Resolved - We would like to inform you that the incident on our Public Cloud offering has now been resolved.

Here is detail for this incident :
Start time : 13/06/2025 14:09 UTC
End time : 13/06/2025 14:23 UTC
Impacted Service(s) : Private image creation was temporarily unavailable for Public Cloud instances in WAW1.
Customers Impact : Customers were temporarily unable to create images for their instances.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

Jun 13, 14:36 UTC
Identified - We have determined the origin of the incident affecting our Public Cloud offering on the specified region.

Here is detail for this incident :
Start time : 13/06/2025 14:09 UTC
Impacted Service(s) : Private image creation is temporarily unavailable for Public Cloud instances in WAW1.
Customers Impact : Customers are temporarily unable to create images for their instances.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jun 13, 14:25 UTC
Jun 12, 2025
Resolved - We would like to inform you that the incident on the specified regions has now been resolved.

Here is detail for this incident :
Start time : 12/06/2025 12:30 UTC
End time : 12/06/2025 13:59 UTC
Impacted Service(s) : Private image creation was temporarily unavailable for Public Cloud instances in SYD1 and SGP1.
Customers Impact : Customers were temporarily unable to create images for their instances.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

Jun 12, 14:03 UTC
Investigating - We are currently experiencing an event affecting our Compute - Instance offer.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Jun 12, 13:36 UTC
Jun 11, 2025
Completed - The scheduled maintenance has been completed.
Jun 11, 16:09 UTC
Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done

Jun 11, 14:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 13:30 UTC
Update - We will be undergoing scheduled maintenance during this time.


Start time : 11/06/2025 13:30 UTC
End time : 11/06/2025 15:00 UTC
Service impact : Customers will temporarily face slowness for 5 minutes while trying to authenticate to their public cloud services.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our authentication service.

Thank you for your understanding.

Jun 3, 19:33 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our authentication service.

This may temporarily affect Latency.

Start time : 11/06/2025 13:30 UTC
End time : 11/06/2025 15:00 UTC
Service impact : Customers will temporarily face slowness for 5 minutes while trying to authenticate to their public cloud services.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our authentication service.

Thank you for your understanding.

Jun 3, 19:18 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 13:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 08:40 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Storage offer.

Start time : 09/06/2025 07:00 UTC
End time : 11/06/2025 14:00 UTC
Service impact : Lowered performance during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade major version of Ceph software to next stable release.

Thank you for your understanding.

Jun 11, 08:38 UTC
Jun 10, 2025
Completed - The scheduled maintenance has been completed.
Jun 10, 16:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Storage offer.

Start time : 09/06/2025 07:00 UTC
End time : 10/06/2025 16:00 UTC
Service impact : Lowered performance during maintenance
Service improvement : As part of our continuous improvement policy, we will upgrade major version of Ceph software to next stable release.

Thank you for your understanding.

Apr 30, 22:46 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 13:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 09:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Storage offer in RBX-A region.

Start time : 10/06/2025 09:00 UTC
End time : 10/06/2025 15:00 UTC
Service impact : During the maintenance window, customers may experience a temporary performance degradation.
Service improvement : As part of our ongoing service quality enhancements, the storage software will be upgraded to the next version.

Thank you for your understanding.

Jun 3, 09:23 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 13:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Storage offer.

Start time : 10/06/2025 09:00 UTC
End time : 10/06/2025 15:00 UTC
Service impact : During the maintenance window, customers may experience a temporary performance degradation.
Service improvement : As part of our ongoing service quality enhancements, the storage software will be upgraded to the next version.

Thank you for your understanding.

May 29, 01:25 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 12:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 09:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Storage offer in GRA11 region.

Start time : 10/06/2025 09:00 UTC
End time : 10/06/2025 15:00 UTC
Service impact : During the maintenance window, customers may experience a temporary performance degradation.
Service improvement : As part of our ongoing service quality enhancements, the storage software will be upgraded to the next version.

Thank you for your understanding.

Jun 9, 20:10 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 09:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our OpenStack Keystone service.

Start time : 10/06/2025 08:00 UTC
End time : 10/06/2025 09:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our OpenStack Keystone service.

Thank you for your understanding.

May 15, 21:44 UTC
Jun 9, 2025
Completed - The scheduled maintenance has been completed.
Jun 9, 18:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 12:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Data Platform offer.

Start time : 09/06/2025 12:00 UTC
End time : 09/06/2025 14:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a upgrade on our Data Platform offer.

Thank you for your understanding.

Jun 3, 14:46 UTC
Resolved - We would like to inform you that the incident on our Public Cloud offering on WAW1 region has now been resolved.

Here is detail for this incident :
Start time : 09/06/2025 12:30 UTC
End time : 09/06/2025 12:56 UTC
Root Cause : This incident was caused by a software malfunction.

We thank you for your understanding and patience throughout this incident.

Jun 9, 13:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 13:01 UTC
Identified - We are currently experiencing an incident affecting our Public Cloud offering on WAW1 region.

Here is detail for this incident :
Start time : 09/06/2025 12:30 UTC
Impacted Service(s) : Customer wishing to list or manage Compute and MKS instances may temporarily encounter an SSL 500 error.
There is no impact on instances currently running.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Jun 9, 12:50 UTC
Completed - The scheduled maintenance has been completed.
Jun 9, 12:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 12:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Horizon web interface.

Here are the details of the maintenance :
Start time : 09/06/2025 12:00 UTC
End time : 09/06/2025 14:00 UTC
Service impact : During this maintenance, it is possible that you will be disconnected from the web interface for a period of less than 1 minute.
Service improvement : As part of our continuous improvement policy, we will be performing a maintenance on the Horizon service infrastructure. This maintenance is necessary to ensure the continued reliability and performance of our platform.

If you have any questions or concerns, please don't hesitate to reach out to our support team.

Thank you for your understanding.

May 21, 11:38 UTC
Resolved - We would like to inform you that the incident on our Public Cloud offering on DE1 region has now been resolved.

Here is detail for this incident :
Start time : 09/06/2025 09:30 UTC
End time : 09/06/2025 10:42 UTC
Root Cause : This incident was caused by a software malfunction.

We thank you for your understanding and patience throughout this incident.

Jun 9, 10:51 UTC
Investigating - We are currently experiencing an incident affecting our Public Cloud offering on DE1 region.

Here is detail for this incident :
Start time : 09/06/2025 09:30 UTC
Impacted Service(s) : Customer wishing to list or manage Compute and MKS instances may temporarily encounter an SSL 500 error.
There is no impact on instances currently running.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jun 9, 10:00 UTC
Resolved - We would like to inform you that the incident on our Public Cloud offering, have been resolved
Start Time : 08/06/2025 22:23 UTC
End Time : 09/06/2025 01:15 UTC
Root cause : The incident was caused by a software malfunction.

We thank you for your understanding and patience throughout this incident

Jun 9, 01:20 UTC
Investigating - We are currently experiencing an incident affecting our Public Cloud offering.

Here is detail for this incident :
Start time : 08/06/2025 22:23 UTC
Impacted Service(s) : Customers may have SSL error 500.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jun 8, 22:51 UTC
Resolved - We would like to inform you that the incident on our Containers & Orchestration in GRA, BHS and UK, have been resolved
Start Time : 08/06/2025 22:23 UTC
End Time : 09/06/2025 01:15 UTC
Root cause : The incident was caused by a software malfunction.

We thank you for your understanding and patience throughout this incident

Jun 9, 01:20 UTC
Investigating - An incident is in progress on our Containers & Orchestration in GRA, BHS and UK, customers in the impacted zone may face some difficulties. Please find the details:

Start time : 08/06/2025 22:23 UTC
Service impact : On Managed kubernetes service, new nodes will not be created and deleted.
No impact for Public Cloud Loadbalancers.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.

Jun 8, 22:57 UTC
Jun 8, 2025
Resolved - We would like to inform you that the incident on storage offer in EU-WEST-PAR region has now been resolved.

Here is detail for this incident :
Start time : 08/06/2025 00:00 UTC
End time : 08/06/2025 08:45 UTC
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

Jun 8, 10:04 UTC
Update - We are currently experiencing an incident affecting our Storage offer in EU-WEST-PAR region.

Here are some supplementary details :
Start time : 08/06/2025 00:00 UTC
Service impact : Object Storage S3 in the specified region is temporarily unavailable.
Customers Impact : Customers may experience 503 errors trying to access their objects in the specified region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jun 8, 03:43 UTC
Investigating - We are currently experiencing an event affecting our Storage offer in EU-WEST-PAR region.
Start time : 08/06/2025 00:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Jun 8, 03:32 UTC
Jun 7, 2025
Resolved - We would like to inform you that the incident on our Compute Instance offering in GRA9 region has now been resolved.

Here are some supplementary details :
Start time : 07/06/2025 22:59 UTC
End time : 07/06/2025 23:20 UTC
Impacted Service(s) : Some actions on instances were impossible to carry out in the specified region.
Customers Impact : Some customers may have experienced difficulties performing specific actions on their instances in the specified region.
Root Cause : This incident was caused by an issue with SSL certificate regeneration.

We thank you for your understanding and patience throughout this incident.

Jun 7, 23:45 UTC
Investigating - We are currently experiencing an incident affecting our Public cloud offering, which is causing temporary latency issues in GRA9 region.
Start time : 07/06/2025 22:59 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Jun 7, 23:12 UTC
Resolved - We would like to inform you that the incident on our Compute Instance offering in SBG6, WAW2, BHS6, GRA6, GRA2, GRA1, GRA8 regions has now been resolved.

Here is detail for this incident :
Start time : 06/06/2025 22:10 UTC
End time : 07/06/2025 02:22 UTC
Root Cause : This incident was caused by an issue with SSL certificate regeneration.

We thank you for your understanding and patience throughout this incident.

Jun 7, 02:51 UTC
Update - We are continuing to work on a fix for this issue.
Jun 7, 01:40 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : There are no more impact on the creation of new instances and volume attachments on existing ones in the following regions SBG6, SBG7, BHS6.
Ongoing Actions : Our teams are actively working to resolve the incident and restore services as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jun 7, 01:25 UTC
Update - We are currently experiencing an incident affecting our public cloud offering, which is causing temporary availability issues on creation of new instances and volume attachments on existing ones in the following regions SBG6, WAW2, BHS6, GRA6, GRA2, GRA1, GRA8.

Here is detail for this incident :
Start time : 06/06/2025 22:10 UTC.
Impacted Service(s) : Creation of new instances and volume attachments on existing instances are affected.
Customers Impact : You may experience difficulties during the creation of instances and volume attachments on existing instances in the regions mentioned.
Root Cause : This incident is caused by an issue with SSL certificate regeneration.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jun 7, 01:14 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 7, 01:05 UTC
Update - We are currently experiencing an incident affecting our Public Cloud offering, which is causing temporary availability issues issues on creation of new instances and volume attachments on existing ones in SBG6, WAW2, BHS6, GRA6, GRA2, GRA1, GRA8 regions.

Here is detail for this incident :
Start time : 06/06/2025 22:10 UTC
Impacted Service(s) : Creation of new instances and volume attachments on existing instances are affected.
Customers impact : You may experience difficulties during the creation of VPS in the regions mentioned and volume attachments on existing instances.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Jun 7, 00:23 UTC
Investigating - We are currently experiencing an event affecting our Compute Instance offer in the following regions: SBG6, WAW2, BHS6, GRA6, GRA2, GRA1, GRA8.
Start time : 06/06/2025 22:10 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Jun 6, 23:30 UTC
Jun 6, 2025
Jun 5, 2025
Completed - The scheduled maintenance has been completed.
All services are operational.

Jun 5, 20:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Containers & Orchestration offer.

Start time : 03/06/2025 08:00 UTC
End time : 05/06/2025 16:00 UTC
Service impact : None
Service improvement : This maintenance is scheduled to upgrade all clusters with a policy update configured by the customer to ALWAYS UPDATE (through the API Ovhcloud console) or to MAXIMUM SECURITY (through the Manager UI interface).

Thank you for your understanding.

Jun 2, 12:46 UTC