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[GLOBAL][Public Cloud] - Object Storage S3 maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 09, 2026 - 12:56 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Public Cloud infrastructure.

Start time : 09/08/2026 12:56 UTC
End time : 14/08/2026 13:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Object Storage S3 infrastructure in the specified regions.

Thank you for your understanding.
Aug 9, 2026 12:56 - Aug 14, 2026 13:00 UTC
[GLOBAL][Databases] - PostgreSQL 18 and PostGIS Compatibility Issue
Monitoring - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : PostGIS support for PostgreSQL 18 was introduced in a newer PostGIS version. However, an identified defect carries a risk of data corruption for geospatial data, so we have chosen not to enable it on our offer yet. We are waiting for a PostGIS release that fixes this issue before allowing PostGIS to be used on PostgreSQL 18.
As a reminder, this only affects customers using the PostGIS extension. PostgreSQL instances that do not use PostGIS are not impacted.
In the meantime, we still strongly recommend that PostGIS users postpone any upgrade to PostgreSQL 18 and remain on PostgreSQL 17, which is fully compatible with PostGIS.
Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 08, 2026 - 14:22 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : PostGIS support for PostgreSQL 18 was introduced in a newer PostGIS version. However, an identified defect carries a risk of data corruption for geospatial data, so we have chosen not to enable it on our offer yet. We are waiting for a PostGIS release that fixes this issue before allowing PostGIS to be used on PostgreSQL 18.
As a reminder, this only affects customers using the PostGIS extension. PostgreSQL instances that do not use PostGIS are not impacted.
In the meantime, we still strongly recommend that PostGIS users postpone any upgrade to PostgreSQL 18 and remain on PostgreSQL 17, which is fully compatible with PostGIS.
Ongoing Actions : We are closely monitoring the situation while the PostGIS team works on a resolution.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 11, 2026 - 08:45 UTC
Update - Our provider is still working on resolving the issue affecting our PostgreSQL offering.
To avoid issues with geospatial features, we still strongly recommend postponing any upgrade to PostgreSQL version 18 and continuing to use PostgreSQL version 17, which remains compatible with PostGIS.

For any questions, please contact your usual point of contact or reach out to our support team.

We will keep you updated on the progress and resolution.
Apr 09, 2026 - 14:08 UTC
Identified - We are currently experiencing an ongoing incident and have determined origin of the issue to PostGIS plugin, affecting our PostgreSQL offer when using this specific plugin in version 3.5 and PG18.

Here are some supplementary details :
Start time : 16/03/2026 08:00 UTC
Impacted Service(s) : Customers may experience issues when upgrading to PostgreSQL version 18, as the PostGIS extension is currently not functional on this version, potentially preventing the use of geospatial features.
As a precaution, we strongly recommend postponing any upgrade to PostgreSQL version 18 and continuing to use PostgreSQL version 17, which remains compatible with PostGIS.
Root Cause : This incident is caused by PostGIS extension current version 3.5.
Ongoing Actions : The PostGIS team needs to fix this bug and release a new version of the extension (v3.6). In the meantime, our services remain fully functional without PostGIS.

If you have any questions, please contact your usual point of contact or reach out to our support team.

We will keep you updated on the progress and resolution.
Mar 30, 2026 - 12:36 UTC

About This Site

Welcome to the Public Cloud status page for real-time information on system performance and availability.

Uptime over the past 90 days. View historical uptime.
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Compute - Instance || EU-WEST-PAR Operational
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Compute - Instance || GRA Operational
GRA1 Operational
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Compute - Instance || SBG Operational
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SBG7 Operational
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Compute - Instance || SYD Operational
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Compute - Instance || WAW Operational
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BHS5 Operational
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RBX Operational
GRA5 Operational
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GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA Operational
US-WEST-OR Operational
DE1 Operational
Containers & Orchestration || Managed Private Registry Operational
AP-SOUTH-MUM Operational
BHS Operational
DE Operational
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Containers & Orchestration || Managed Rancher Service Operational
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BHS1 Operational
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GRA1 Operational
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GRA5 Operational
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GRA9 Operational
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RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
WAW2 Operational
US-EAST-VA Operational
US-WEST-OR Operational
AP-SOUTH-MUM Operational
Databases || MongoDB Operational
90 days ago
100.0 % uptime
Today
BHS Operational
DE Operational
GRA Operational
EU-WEST-PAR Operational
SBG Operational
SGP Operational
UK Operational
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EU-SOUTH-MIL Operational
90 days ago
100.0 % uptime
Today
RBX Operational
AP-SOUTH-MUM Operational
US-EAST-VA Operational
US-WEST-OR Operational
Databases || MySQL Operational
BHS Operational
DE Operational
GRA Operational
EU-SOUTH-MIL Operational
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UK Operational
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Databases || PostgreSQL Operational
BHS Operational
DE Operational
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UK Operational
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WAW Operational
Databases || Valkey Operational
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DE Operational
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WAW Operational
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Data & Analytics || Data Platform Operational
Data & Analytics || Dashboards Operational
BHS Operational
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Data & Analytics || Kafka Operational
BHS Operational
DE Operational
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EU-WEST-PAR Operational
RBX Operational
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WAW Operational
Data & Analytics || Kafka Connect Operational
BHS Operational
DE Operational
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WAW Operational
Data & Analytics || Kafka MirrorMaker Operational
BHS Operational
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Data & Analytics || OpenSearch Operational
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SBG Operational
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US-EAST-VA Operational
UK Operational
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WAW Operational
Identity, Security & Operations || Authentication Operational
Identity, Security & Operations || Barbican Operational
AP-SOUTH-MUM Operational
AP-SOUTHEAST-SYD-2 Operational
BHS5 Operational
DE1 Operational
EU-SOUTH-MIL Operational
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GRA9 Operational
RBX-A Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
UK1 Operational
US-WEST-OR Operational
US-EAST-VA Operational
WAW1 Operational
Management || Horizon Operational
Identity, Security & Operations || Key Management Service Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-TOR Operational
CA-EAST-BHS Operational
EU-CENTRAL-WAW Operational
EU-SOUTH-MIL Operational
EU-WEST-ERI Operational
EU-WEST-GRA Operational
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EU-WEST-RBX Operational
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Identity, Security & Operations || Logs Data Platform Operational
BHS Operational
GRA Operational
LocalZones || AF-CENTRAL Operational
AF-CENTRAL-LZ-ABJ Operational
LocalZones || AF-NORTH Operational
AF-NORTH-LZ-RBA Operational
LocalZones || AP-SOUTH-MUM Operational
LocalZones || EU-CENTRAL Operational
EU-CENTRAL-LZ-BUH Operational
EU-CENTRAL-LZ-PRG Operational
EU-CENTRAL-LZ-SOF Operational
LocalZones || EU-NORTH Operational
EU-NORTH-LZ-CPH Operational
EU-NORTH-LZ-HEL Operational
EU-NORTH-LZ-OSL Operational
EU-NORTH-LZ-STO Operational
LocalZones || EU-SOUTH Operational
EU-SOUTH-LZ-LIS Operational
EU-SOUTH-LZ-MAD Operational
EU-SOUTH-LZ-MIL Operational
LocalZones || EU-WEST Operational
EU-WEST-LZ-AMS Operational
EU-WEST-LZ-BRU Operational
EU-WEST-LZ-DLN Operational
EU-WEST-LZ-LUX Operational
EU-WEST-LZ-MNC Operational
EU-WEST-LZ-MRS Operational
EU-WEST-LZ-VIE Operational
EU-WEST-LZ-ZRH Operational
LocalZones || US-CENTRAL Operational
US-CENTRAL-LZ-SLC Operational
US-CENTRAL-LZ-STL Operational
LocalZones || US-EAST Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-BOS Operational
US-EAST-LZ-CHI Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
LocalZones || US-WEST Operational
US-WEST-LZ-DEN Operational
US-WEST-LZ-LAX Operational
US-WEST-LZ-PAO Operational
US-WEST-LZ-PHX Operational
US-WEST-LZ-SEA Operational
Network || Floating IP Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
AP-SOUTH-MUM-1 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-C Operational
Network || Gateway Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
RBX-A Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-C Operational
Network || Load Balancer Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
RBX-A Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-C Operational
Network || Private network (vRack) Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
AP-SOUTH-MUM-1 Operational
RBX-A Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-C Operational
Network || Public network Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG1 Operational
SBG3 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
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EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
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AP-SOUTH-MUM-1 Operational
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EU-SOUTH-MIL-A Operational
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EU-SOUTH-MIL-C Operational
Quantum || Emulators Operational
BHS Operational
GRA Operational
Quantum || QPUs Operational
BHS Operational
GRA Operational
Storage || Block storage Operational
AP-SOUTHEAST-SYD-2 Operational
AP-SOUTH-MUM-1 Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
EU-SOUTH-MIL-A Operational
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GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
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Storage || Cloud Archive Operational
DE Operational
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UK Operational
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BHS Operational
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US-EAST-VA Operational
US-WEST-OR Operational
Storage || Cold Archive Operational
RBX-ARCHIVE Operational
Storage || File storage Operational
AP-SOUTH-MUM-1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
EU-SOUTH-MIL Operational
EU-WEST-PAR Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
Storage || Instance Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
RBX-A Operational
Storage || Object storage Operational
BHS Operational
GRA Operational
DE Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
UK Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW Operational
YYZ Operational
LIM Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
YNM1 Operational
EU-SOUTH-MIL-B Operational
EU-SOUTH-MIL-A Operational
EU-SOUTH-MIL-C Operational
Storage || Volume Backup Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
WAW1 Operational
AP-SOUTH-MUM-1 Operational
RBX-A Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
EU-SOUTH-MIL Operational
Storage || Volume Snapshot (Ceph) Operational
DE1 Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA4 Operational
GRA7 Operational
GRA8 Operational
GRA9 Operational
GRA11 Operational
RBX-A Operational
SBG5 Operational
SBG6 Operational
SBG7 Operational
SBG8 Operational
SGP1 Operational
SYD1 Operational
AP-SOUTHEAST-SYD-2 Operational
UK1 Operational
UK2 Operational
WAW1 Operational
WAW2 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
AP-SOUTH-MUM-1 Operational
EU-WEST-PAR-A Operational
EU-WEST-PAR-B Operational
EU-WEST-PAR-C Operational
EU-SOUTH-MIL Operational
RBX-A Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[AP-SOUTHEAST-SYD2][Public Cloud] - Planned decommission of the region Aug 15, 2026 06:00-16:00 UTC

Start time : 15/08/2026 06:00 UTC
End time : 15/08/2026 16:00 UTC
Service impact : Public Cloud instances hosted in the AP-SOUTHEAST-SYD-2 region
Service improvement : As part of the continuous evolution of our Public Cloud offering, OVHcloud will progressively phase out the AP-SOUTHEAST-SYD-2 region in Sydney and focus future developments on the SYD1 region.
Services hosted in AP-SOUTHEAST-SYD-2 will enter maintenance mode before a definitive shutdown in the coming months.
Affected customers must manually migrate their workloads and data to the SYD1 region to avoid service disruption.

Required customer actions
Customers are required to:
- Create new instances in the SYD1 region
- Manually migrate applications, services, and data
- Validate workloads on the new infrastructure
- Stop and delete old instances once migration is completed

We strongly recommend performing backups before starting the migration process.
Migration documentation:
https://help.ovhcloud.com/csm/en-ie-public-cloud-compute-migration-between-az?id=kb_article_view&sysparm_article=KB0073126

To compensate for the inconvenience, OVHcloud will automatically apply a credit corresponding to one month of the affected services usage.
Posted on May 28, 2026 - 09:48 UTC

[GLOBAL][Data & Analytics] - Data Platform maintenance notification Aug 17, 2026 12:00-15:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our Data Platform offer.

Start time : 17/08/2026 12:00 UTC
End time : 17/08/2026 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data Platform infrastructure.

Thank you for your understanding.
Posted on Jul 15, 2026 - 23:42 UTC

[GRA/BHS][Identity, Security & Operations] - Logs Data Platform maintenance notification Sep 16, 2026 10:30-19:30 UTC

As part of maintenance for the Logs Data Platform, we will replace the certificates for your Data-gathering tools on 16 September 2026, as the current intermediate certificate expires on 20 September 2026.

Start time : 16/09/2026 10:30 UTC
End time : 16/09/2026 19:30 UTC
Service impact : Customers who send their logs directly to the clusters are not affected by this maintenance and can disregard the rest of this message (Customer's log ingestion endpoint looks like gra1.logs.ovh.com:12202, no action is required).
However, customers who use an endpoint such as gra1-65d66a0a68728d746bbebbab.gra1.logs.ovh.com:6514 are affected by this maintenance and we recommend them to follow the relevant action plan below.

Case 1 — The customer's log forwarder agent performs no certificate verification
Customers who keep this behavior will not be impacted by the maintenance. No action is required.

Case 2 — The customer's log forwarder agent validates only the intermediate chain
1. Import the new certificate chain (as soon as possible). The new chain (self-signed, valid for 10 years) is already available in the OVHcloud Manager, on the home page of the customer's Logs Data Platform service. Customers should import it into their configuration before 16 September 2026.
2. Keep the old chain in place temporarily. Until 16 September 2026, customers should leave the old chain in their configuration so the agent accepts both chains (old + new) during the transition window, avoiding any surprise.
3. After 16 September 2026, once the maintenance is complete, customers should remove the old chain and keep only the new one (valid for 10 years).

Case 3 — The customer's log forwarder agent validates the intermediate + Data-gathering-tool certificate chain
1. Create a new Data-gathering tool in the Logs Data Platform project, replicating the exact configuration of the previous one.
2. Import the full certificate chain (intermediate + new self-signed certificate). Customers should go to the Data-gathering tools page, then open the "Useful information" section to obtain it.
3. Update the log forwarder agent configuration to push logs to this new Data-gathering tool.
4. Delete the old Data-gathering tool.
Service improvement : This maintenance renews the certificate chain that secures your log ingestion, ensuring uninterrupted and secure log delivery. The new chain is self-signed and valid for 10 years.

Thank you for your understanding.
Posted on Jul 03, 2026 - 09:47 UTC

Aug 12, 2026

[GRA11][Public Cloud] - Barbican incident notification
Resolved - We are pleased to inform you that the incident affecting our Barbican offer has been resolved.

Start time : 07/08/2026 09:41 UTC
End time : 11/08/2026 11:11 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 12, 08:08 UTC
Update - We are continuing to investigate this issue.
Aug 11, 12:25 UTC
Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Barbican offer in the specific GRA11 region.

Here are some supplementary details :

Start time : 07/08/2026 09:41 UTC
Impacted Service(s) : There may be difficulties when creating Public Cloud instances on GRA11. Load balancer Octavia can also face issue.
Customers Impact : Customers may experience difficulties when creating a load balancer or renewing a certificate.

when creating a load balancer, renewing a certificate, or creating new encrypted volumes
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 11, 12:18 UTC

Aug 11, 2026

Aug 10, 2026

No incidents reported.

Aug 9, 2026

Unresolved incident: [GLOBAL][Public Cloud] - Object Storage S3 maintenance notification.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

[BHS][Compute - Instance] - Compute Instance Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.

Start time : 07/08/2026 14:14 UTC
End time : 07/08/2026 15:57 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 7, 18:45 UTC
Investigating - We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in BHS region.

Here are some supplementary details :

Start time : 07/08/2026 14:44 UTC
Impacted Service(s) : Some instances in the BHS region are unreachable.
Customers Impact : Some customers are temporarily unable to access instances located on the specified region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 7, 15:26 UTC

Aug 6, 2026

[GRA3][Storage] - File storage maintenance notification
Completed - All services are operational.
Aug 6, 20:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 12:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our file storage infrastructure.

Start time : 06/08/2026 12:00 UTC
End time : 06/08/2026 18:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on our file storage infrastructure.

Thank you for your understanding.
Jul 23, 15:28 UTC
[BHS5][Storage] - Ceph volumes incident notification
Resolved - We are pleased to inform you that the incident affecting our Storage offering has been resolved.

Start time : 05/08/2026 17:00 UTC
End time : 06/08/2026 13:05 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 6, 13:08 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our teams are still working to solve the incident.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 6, 12:15 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage offer on the specific BHS5 region.

Here are some supplementary details :

Start time : 05/08/2026 17:00 UTC
Impacted Service(s) : Some Ceph volumes are experiencing temporary performance degradation in this region.
Customers Impact : Customers may experience performance degradation and reduced data redundancy.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.
Aug 5, 17:32 UTC
[DE1][Storage] - File storage maintenance notification
Completed - The scheduled maintenance has been completed.
Aug 6, 09:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 07:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our file storage infrastructure.

Start time : 06/08/2026 07:00 UTC
End time : 06/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on our file storage infrastructure.

Thank you for your understanding.
Jul 23, 15:30 UTC

Aug 5, 2026

[AP-SOUTH-MUM-1][Compute - Instance] - Compute - API instances incident notification
Resolved - We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.

Start time : 05/08/2026 14:18 UTC
End time : 05/08/2026 15:14 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 5, 17:41 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific AP-SOUTH-MUM-1 region.

Here are some supplementary details :

Start time : 05/08/2026 14:18 UTC
Impacted Service(s) : Some instances or API services may temporarily experience network disruptions.
Customers Impact : Some customers may temporarily experience network disruptions on their instances or API services
Root Cause : A service disruption occurred due to an unexpected infrastructure failure
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 5, 15:11 UTC
[BHS3/5][Storage] - File storage maintenance notification
Completed - The scheduled maintenance has been completed.
Aug 5, 16:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 12:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our file storage infrastructure.

Start time : 05/08/2026 12:00 UTC
End time : 05/08/2026 18:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on our file storage infrastructure.

Thank you for your understanding.
Jul 23, 15:26 UTC
[DE1][Storage] - Some CEPH volumes incident notification
Resolved - We had an incident on Storage offer which has now been resolved.

Here are some supplementary details :

Start time : 05/08/2026 11:46 UTC
End time : 05/08/2026 13:35 UTC
Impacted Service(s) : Some CEPH volumes were not available in this region
Customers Impact : Customers might have experienced performance degradation and deterioration in their data redundancy
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.
Aug 5, 15:33 UTC
[EU-WEST-PAR][Storage] - Object storage incident notification
Resolved - We are pleased to inform you that the incident affecting our Storage offering has been resolved.

Start time : 03/08/2026 18:00 UTC
End time : 04/08/2026 13:51 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 5, 15:26 UTC
Monitoring - Service has been fully restored since 04/08/2026 13:51 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 03/08/2026 18:00 UTC
Impacted Service(s) : All requests are experiencing degraded performance
Customers Impact : Customers are experiencing unusually high response times for GET and PUT requests, as well as increased Time to First Byte (TTFB).

We apologize for any inconvenience caused and appreciate your understanding.
Aug 4, 14:43 UTC
Investigating - We are currently investigating an incident affecting our Storage offering, which is causing temporary functionality issue in the region EU-WEST-PAR.

Here are some supplementary details :

Start time : 03/08/2026 18:00 UTC
Impacted Service(s) : All requests are experiencing degraded performance
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 4, 14:08 UTC
[BHS3/5][Storage] - File storage maintenance notification
Completed - All services are operational.
Aug 5, 09:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 07:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our file storage infrastructure.

Start time : 05/08/2026 07:00 UTC
End time : 05/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on our file storage infrastructure.

Thank you for your understanding.
Jul 23, 15:25 UTC

Aug 4, 2026

[EU/CA][Containers & Orchestration] - Managed Kubernetes Service maintenance notification
Completed - The scheduled maintenance has been completed.
Aug 4, 17:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 16:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Managed Kubernetes Service.

Start time : 04/08/2026 16:00 UTC
End time : 04/08/2026 19:00 UTC
Service impact : During the maintenance window, customers will temporarily be unable to manage their MKS clusters. However, the MKS clusters themselves, as well as the workloads running on them, will remain available.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our MKS infrastructure.

Thank you for your understanding.
Jul 28, 14:26 UTC
[BHS3/5][Storage] - File storage maintenance notification
Completed - The scheduled maintenance has been completed.
Aug 4, 15:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 12:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our file storage infrastructure.

Start time : 04/08/2026 12:00 UTC
End time : 04/08/2026 18:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on our file storage infrastructure.

Thank you for your understanding.
Jul 23, 15:20 UTC
[BHS3/5][Storage] - File storage maintenance notification
Completed - All services are operational.
Aug 4, 09:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 07:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our file storage infrastructure.

Start time : 04/08/2026 07:00 UTC
End time : 04/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on our file storage infrastructure.

Thank you for your understanding.
Jul 23, 15:19 UTC

Aug 3, 2026

[GLOBAL][Data & Analytics] - Data Platform maintenance notification
Completed - The scheduled maintenance has been completed.
Aug 3, 15:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 12:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Data Platform offer.

Start time : 03/08/2026 12:00 UTC
End time : 03/08/2026 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Data Platform infrastructure.

Thank you for your understanding.
Jul 15, 23:39 UTC
[RBX][Public Cloud] - Object storage maintenance notification
Completed - The maintenance has now been completed and the current maintenance window is closed. Some remaining activities will be rescheduled for a future maintenance session.
Thank you for your understanding.
Aug 3, 15:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 14:14 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Public Cloud infrastructure.

Start time : 03/08/2026 12:45 UTC
End time : 03/08/2026 15:00 UTC
Service impact : Object Storage may experience increased latency and intermittent connectivity issues.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Object storage infrastructure in the specified region.

Thank you for your understanding.
Aug 3, 14:11 UTC
[GLOBAL][Data & Analytics] - Data Platform Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Data & Analytics offering has been resolved.

Start time : 03/08/2026 13:47 UTC
End time : 03/08/2026 14:00 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 3, 15:33 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer on the specific GLOBAL region.

Here are some supplementary details :

Start time : 03/08/2026 13:47 UTC
Impacted Service(s) : DPE jobs and query execution are experiencing degraded performance, resulting in delays and possible failures.
Customers Impact : Customers may experience delays and intermittent failures when running DPE jobs and processing queries.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 3, 14:50 UTC
Investigating - We are currently experiencing an event affecting our Data & Analytics offer.

Start time : 03/08/2026 13:47 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 3, 14:14 UTC

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

[GLOBAL][Public Cloud] - AI & Machine Learning maintenance notification
Completed - We would like to inform you that the maintenance on our AI & Machine Learning is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Jul 31, 19:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 14:50 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our AI & Machine Learning.

Start time : 22/07/2026 13:00 UTC
End time : 31/07/2026 13:30 UTC
Service impact : Customer may have timeout on their nodes.
Service improvement : As part of our continuous improvement policy of our services, we will upgrade our public cloud nodes underlying OS from Ubuntu.

Thank you for your understanding.
Jul 22, 14:46 UTC

Jul 30, 2026

[RBX-A][Storage] - File storage maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 30, 15:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 12:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our file storage infrastructure.

Start time : 30/07/2026 12:00 UTC
End time : 30/07/2026 18:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on our file storage infrastructure.

Thank you for your understanding.
Jul 23, 14:36 UTC
[RBX-A][Storage] - File storage maintenance notification
Completed - We would like to inform you that the maintenance on our file storage infrastructure is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Jul 30, 09:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 07:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our file storage infrastructure.

Start time : 30/07/2026 07:00 UTC
End time : 30/07/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on our file storage infrastructure.

Thank you for your understanding.
Jul 23, 14:34 UTC

Jul 29, 2026

[GRA][Storage] - Object Storage incident notification
Resolved - We had an incident on our Object Storage offer in GRA region which has now been resolved.

Here are some supplementary details :

Start time : 29/07/2026 06:00 UTC
End time : 29/07/2026 11:00 UTC
Impacted Service(s) : Slowness and 504 error were observed for object storage located in GRA.
Customers Impact : Customers were temporarily facing slowness and 504 error when trying to access and use their objects in the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.
Jul 29, 13:06 UTC
[RBX-A][Storage] - File storage maintenance notification
Completed - We would like to inform you that the maintenance on our storage infrastructure is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Jul 29, 09:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 07:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our file storage infrastructure.

Start time : 29/07/2026 07:00 UTC
End time : 29/07/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on our file storage infrastructure.

Thank you for your understanding.
Jul 23, 14:01 UTC
[GRA][Public Cloud] - Network Maintenance Notification
Completed - All services are operational.
Jul 29, 03:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 20:01 UTC
Update - The following maintenance windows have been rescheduled:

Start time : 28/07/2026 20:00 UTC
End time : 29/07/2026 04:00 UTC
Service impact : Customers hosted in the GRA1/3/5/7/9/11 regions zone may experience IPv4/IPv6 packet loss for up to 1 hour, during network infrastructure maintenance on the Public Cloud environment.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on the Public Cloud network infrastructure in the GRA regions to reinforce redundancy.

Thank you for your understanding.
Jul 27, 14:08 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Public Cloud infrastructure.

Start time : 29/07/2026 20:00 UTC
End time : 30/07/2026 04:00 UTC
Service impact : Customers hosted in the GRA1/3/5/7/9/11 regions zone may experience IPv4/IPv6 packet loss for up to 1 hour, during network infrastructure maintenance on the Public Cloud environment.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on the Public Cloud network infrastructure in the GRA regions to reinforce redundancy.

Thank you for your understanding.
Jul 24, 16:02 UTC
[GRA][Public Cloud] - Network Maintenance Notification
Completed - All services are operational.
Jul 29, 03:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 20:00 UTC
Update - The following maintenance windows have been rescheduled:

Start time : 28/07/2026 20:00 UTC
End time : 29/07/2026 04:00 UTC
Service impact : Customers hosted in the GRA1/3/5/7/9/11 regions zone may experience IPv4/IPv6 packet loss for up to 1 hour, during network infrastructure maintenance on the Public Cloud environment.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on the Public Cloud network infrastructure in the GRA regions to reinforce redundancy.

Thank you for your understanding.
Jul 27, 14:04 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Public Cloud infrastructure.

Start time : 29/07/2026 20:00 UTC
End time : 30/07/2026 04:00 UTC
Service impact : Customers hosted in the GRA1/3/5/7/9/11 regions zone may experience IPv4/IPv6 packet loss for up to 1 hour, during network infrastructure maintenance on the Public Cloud environment.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on the Public Cloud network infrastructure in the GRA regions to reinforce redundancy.

Thank you for your understanding.
Jul 24, 15:55 UTC
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