OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Partially Degraded Service

About This Site

Welcome to the Public Cloud status page for real-time information on system performance and availability.

AI & Machine Learning || AI Dashboard Operational
AI & Machine Learning || AI Deploy Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Notebooks Operational
BHS Operational
GRA Operational
AI & Machine Learning || AI Training Operational
BHS Operational
GRA Operational
Compute - Instance || BHS Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
Compute - Instance || ERI Operational
UK1 Operational
Compute - Instance || GRA Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
Compute - Instance || LIM Operational
DE1 Operational
Compute - Instance || SBG Operational
SBG5 Operational
SBG7 Operational
Compute - Instance || SGP Operational
SGP1 Operational
Compute - Instance || SYD Operational
SYD1 Operational
Compute - Instance || USA Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Compute - Instance || WAW Operational
WAW1 Operational
Containers & Orchestration || Load Balancer Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Kubernetes Service Operational
BHS5 Operational
DE1 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SGP1 Operational
SYD1 Operational
WAW1 Operational
UK1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Containers & Orchestration || Managed Private Registry Operational
GRA Operational
DE Operational
BHS Operational
VA Operational
Containers & Orchestration || Workflow Management Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
UK1 Operational
WAW1 Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Databases || Cassandra Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Grafana Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Kafka Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Kafka Connect Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Kafka MirrorMaker Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || M3 Aggregator Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || MongoDB Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || MySQL Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || OpenSearch Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || PostgreSQL Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Databases || Redis Operational
BHS Operational
DE Operational
GRA Operational
SBG Operational
UK Operational
WAW Operational
Data & Analytics || Data Processing Operational
GRA Operational
Data & Analytics || Logs Data Platform Operational
BHS Operational
GRA Operational
Management || Horizon Operational
Network || FailoverIP Operational
Network || Gateway Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
UK1 Operational
WAW1 Operational
BHS5 Operational
BHS3 Operational
BHS1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Network || Load Balancer Operational
Network || Private network (vRack) Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
SYD1 Operational
UK1 Operational
WAW1 Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Network || Public network Degraded Performance
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG1 Operational
SBG3 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SGP2 Operational
UK1 Degraded Performance
WAW1 Operational
SYD1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Storage || Block storage Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
DE1 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
UK1 Operational
WAW1 Operational
SGP1 Operational
SYD1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Storage || Cloud Archive Operational
DE Operational
GRA Operational
UK Operational
WAW Operational
BHS Operational
SYD Operational
SGP Operational
US-EAST-VA Operational
US-WEST-OR Operational
Storage || Cold Archive Operational
RBX-ARCHIVE Operational
Storage || Instance Backup Operational
SBG5 Operational
SBG7 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
UK1 Operational
DE1 Operational
WAW1 Operational
SGP1 Operational
SYD1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Storage || Object storage Operational
BHS Operational
GRA Operational
DE Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
UK Operational
WAW Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Storage || Volume Backup Operational
SBG5 Operational
SBG7 Operational
GRA1 Operational
GRA3 Operational
GRA5 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
BHS1 Operational
BHS3 Operational
BHS5 Operational
UK1 Operational
DE1 Operational
WAW1 Operational
SGP1 Operational
SYD1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Storage || Volume Snapshot (Ceph) Operational
DE1 Operational
GRA1 Operational
GRA2 Operational
GRA3 Operational
GRA5 Operational
GRA6 Operational
GRA7 Operational
GRA9 Operational
GRA11 Operational
SBG5 Operational
SBG7 Operational
SGP1 Operational
SYD1 Operational
UK1 Operational
WAW1 Operational
US-EAST-VA-1 Operational
US-WEST-OR-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 21, 2024
Completed - The scheduled maintenance has been completed.
Feb 21, 17:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 13:01 UTC
Scheduled - Start time : 21/02/2024 13:00 UTC
End time : 21/02/2024 17:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we need to renew the CAs of the kubeadmin c2.gra. Since konnectivity release and because we need to redeploy cluster control plane, every cluster redeployed will be migrated to konnectivity feature

Thank you for your understanding.

Feb 14, 01:27 UTC
Feb 20, 2024
Completed - The scheduled maintenance has been completed.
Feb 20, 22:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our vRack.

Start time : 20/02/2024 21:00 UTC
End time : 20/02/2024 23:59 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, our teams are going to upgrade some network equipment.

Thank you for your understanding.

Feb 20, 20:07 UTC
Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024
Resolved - This incident has been resolved.
Host is now healthy

Feb 15, 18:05 UTC
Investigating - Estimated time to recovery : 4 hour(s)

Affected switches

bhs7-pciz3host14-a70

Affected racks

B708A13

Affected hosts

host352541

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


00c977da-a915-4a3d-a96f-70ab9650eeae
85d8c77d-36c8-4623-a050-012542772db3
d00e29a8-526a-40c1-8a08-e4140d1594a3
dffae536-1c00-44ba-8c78-81161f8601ce

Feb 15, 09:53 UTC
Resolved - Start time : 15/02/2024 08:30 UTC
End time : 15/02/2024 10:11 UTC
Our technical teams resolved the issue. All impacted services are now operational.

Feb 15, 13:59 UTC
Monitoring - Most of the impacted services are operational.
Our technical teams are hands on the few remaining ones.

Feb 15, 10:11 UTC
Update - We continue to work to fix the issue.
Further investigation reported impact on related network.

Feb 15, 09:13 UTC
Identified - Start time : 15/02/2024 08:30 UTC
Service impact : OpenStack API may answers with errors.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Feb 15, 08:44 UTC
Resolved - This incident has been resolved.
Feb 15, 10:38 UTC
Investigating - We are currently experiencing disruption on region uk1.
Impact can be experienced on the API.

It is advised currently to avoid actions such as rebooting and rebuilding instances.
Currently, running instances are not impacted.

Our engineers are working to resolve the situation.
Furthermore details will be provided as soon as possible.

Feb 15, 09:29 UTC
Feb 14, 2024
Resolved - This incident has been resolved.
Host is now healthy

Feb 14, 08:05 UTC
Investigating - Estimated time to recovery : 4 hour(s)

Affected switches

bhs7-pciz3host28-a70

Affected racks

B719B01

Affected hosts

host387610

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


be74136f-69ef-4fa1-b489-5770d917de4a

Feb 14, 05:30 UTC
Feb 13, 2024
Completed - The scheduled maintenance has been completed.
Feb 13, 18:09 UTC
Update - The maintenance will take more time than expected.
New end time : 13/02/2024 19:00 UTC

Feb 13, 17:18 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 13:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 13:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our "Managed Kubernetes Service"offer.

Start time : 13/02/2024 13:00 UTC
End time : 13/02/2024 17:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, we need to renew the CAs of the kubeadmin c2.gra.
Since konnectivity release and because we need to redeploy cluster control plane, every cluster redeployed will be migrated to konnectivity feature

Thank you for your understanding.

Feb 13, 12:48 UTC
Completed - The scheduled maintenance has been completed.
Feb 13, 17:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 15:01 UTC
Scheduled - Start time : 13/02/2024 15:00 UTC
End time : 13/02/2024 19:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy, our team will perform a network equipment upgrade.

Feb 13, 00:16 UTC
Resolved - Start time : 12/02/2024 15:00 UTC
End time : 12/02/2024 16:57 UTC
Root cause : https://public-cloud.status-ovhcloud.com/incidents/2t5dcslkpq3q
Our technical teams resolved the issue. All impacted services are now operational.

Feb 13, 17:15 UTC
Update - We are continuing to investigate this issue.
Feb 13, 16:29 UTC
Investigating - Start time : 12/02/2024 15:00 UTC
Service impact : Customers may experience errors on node creation and deletion and PCI volume operations.
Root cause : https://public-cloud.status-ovhcloud.com/incidents/2t5dcslkpq3q
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Feb 13, 15:53 UTC
Resolved - Start time : 13/02/2024 15:00 UTC
End time : 13/02/2024 16:57 UTC
Root cause : Control plane incident.
Our technical teams resolved the issue. All impacted services are now operational.

Feb 13, 17:13 UTC
Update - Start time : 13/02/2024 15:00 UTC
Service impact : Customers may experience errors with the API, actions on instances, the network and Octavia loadbalancers.
Ongoing actions : We are actively working to resolve this problem.
We apologize for the inconvenience and thank you for your understanding.

Feb 13, 15:31 UTC
Investigating - We have detected an issue on our infrastructure. We will update informations when we will have more details.
Feb 13, 15:15 UTC
Feb 12, 2024
Resolved - Start time : 09/02/2024 21:15 UTC
End time : 12/02/2024 08:45 UTC
Service impact :Some slowness was observed on Docker images push.
Related incident :https://public-cloud.status-ovhcloud.com/incidents/4n4w9nsrpmj2
Root cause :The S3 slowness caused instabilities on Docker images push.
Our technical teams resolved the issue. All impacted services are now operational.

Feb 12, 10:08 UTC
Resolved - Start time : 09/02/2024 21:15 UTC
End time : 12/02/2024 08:45 UTC
Service impact :Some slowness was observed on PUT requests (used to send data to a server to create/update a resource)
Root cause :It was due to some instabilities on some servers
Our technical teams resolved the issue. All impacted services are now operational.

Feb 12, 09:53 UTC
Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024
Completed - The scheduled maintenance has been completed.
Feb 9, 16:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 16:10 UTC
Scheduled - Start time : 09/01/2024 16:10 UTC
End time : 09/01/2024 17:10 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on a network equipment.

Feb 9, 15:58 UTC
Resolved - Start time : 09/02/2024 11:10 UTC
End time : 09/02/2024 15:54 UTC
Service impact : Customers have had disconnections and 500/503 errors.
Root cause : A software issue caused the incident
Our technical teams resolved the issue. All impacted services are now operational.

Feb 9, 16:17 UTC
Identified - We have identified the root cause at 14:46 UTC. The error rate is decreasing.
Feb 9, 14:56 UTC
Update - We are continuing to investigate this issue.
Feb 9, 13:32 UTC
Investigating - Start time : 09/02/2024 11:10 UTC
Service impact : Customers can have disconnection and 500/503 errors visible to customers.
Ongoing actions : Investigating.
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Feb 9, 12:20 UTC
Feb 8, 2024
Resolved - Start time :08/02/2024 11:23 UTC
End time : 08/02/2024 13:34 UTC
Root cause : Software issue.
Our technical teams resolved the issue. All impacted services are now operational.

Feb 8, 13:41 UTC
Investigating - Start time : 08/02/2024 11:23 UTC
Service impact : The GRA7 region API is inaccessible, so customers may not be able to perform actions such as reboot, shutdown or backup, but they will still be able to access the instances.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Feb 8, 12:32 UTC
Completed - Work on this maintenance has been reported to a new date. We will post a new schedule in the coming days.
Feb 8, 05:43 UTC
Scheduled - Start time : 08/02/2024 09:00 UTC
End time : 08/02/2024 17:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we need to remove and replace obsolete components in managed kubernetes customer control plane

Feb 6, 22:15 UTC
Feb 7, 2024

No incidents reported.