OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
PCI 2016 - VPS 2016 - CLOUD
Incident
Report for Public Cloud
Resolved
We are currently experiencing some issue with Coud instance and Cloud VPS instances, we are investigating.
Update(s):
Date: 2019-03-25 11:45:34 UTC
For security reasons following a defect on our global automation system a configuration was pushed to isolate all our Ceph clusters in all regions.
Clusters were isolated to protect your data. There was no data loss.
The issue was solved after roll backing a change deployed earlier.
We are still investigating why this change despite its validation failed in production 3 hours after being deployed.
The main mitigation that’s going to be applied is to divide our automation per region.
Date: 2019-03-20 16:58:11 UTC
The incident is resolved, but there are still many tasks that have accumulated. The teams are mobilized to clean up the backlog as soon as possible.
It is also recommended to reboot any \"Windows\" instance
Date: 2019-03-20 16:27:56 UTC
You should recover gradually your service. A reboot may be needed.
Date: 2019-03-20 15:56:21 UTC
We identified the root cause based on ceph container, we are working on resolving the issue.
Update(s):
Date: 2019-03-25 11:45:34 UTC
For security reasons following a defect on our global automation system a configuration was pushed to isolate all our Ceph clusters in all regions.
Clusters were isolated to protect your data. There was no data loss.
The issue was solved after roll backing a change deployed earlier.
We are still investigating why this change despite its validation failed in production 3 hours after being deployed.
The main mitigation that’s going to be applied is to divide our automation per region.
Date: 2019-03-20 16:58:11 UTC
The incident is resolved, but there are still many tasks that have accumulated. The teams are mobilized to clean up the backlog as soon as possible.
It is also recommended to reboot any \"Windows\" instance
Date: 2019-03-20 16:27:56 UTC
You should recover gradually your service. A reboot may be needed.
Date: 2019-03-20 15:56:21 UTC
We identified the root cause based on ceph container, we are working on resolving the issue.