OVHcloud Public Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[ERI1][Compute - Instance] - Cloud Compute Incident Notification

Incident Report for Public Cloud

Resolved

We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 01/05/2026 07:19 UTC
End time : 01/05/2026 08:20 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Posted May 01, 2026 - 08:34 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific region.

Here are some supplementary details :

Start time : 01/05/2026 07:19 UTC
Impacted Service(s) : Some instances in the ERI1 region are unreachable.
Customers Impact : Customers are temporarily unable to access instances located on the specified regions.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Posted May 01, 2026 - 07:29 UTC
This incident affected: Compute - Instance || ERI (UK1).