OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[GRA11][Data & Analytics] - Dataplatform incident notification

Incident Report for Public Cloud

Resolved

We are pleased to inform you that the incident affecting our Data & Analytics offer has been resolved.

Start time : 22/09/2025 11:19 UTC
End time : 22/09/2025 12:50 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 22, 2025 - 14:15 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer on the GRA11 region.

Here are some supplementary details :

Start time : 22/09/2025 11:19 UTC
Impacted Service(s) : Dataplatform degraded.
Customers Impact : Some customers may experience issues while launching jobs on Dataplatform.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 22, 2025 - 12:28 UTC

Investigating

We are currently experiencing an incident affecting our Data & Analytics offer.
Start time : 22/09/2025 11:20 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 22, 2025 - 12:10 UTC
This incident affected: Data & Analytics || Data Platform.