OVHcloud Public Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[BHS5][Storage] - Block storage

Incident Report for Public Cloud

Resolved

We would like to inform you that the incident on Block Storage offer has now been resolved.

Here is detail for this incident :
Start time : 17/06/2025 05:52 UTC
End time : 17/06/2025 11:31 UTC
Root Cause : This incident is caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Posted Jun 17, 2025 - 15:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 17, 2025 - 11:31 UTC

Update

The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Posted Jun 17, 2025 - 06:58 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 17, 2025 - 06:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 17, 2025 - 06:28 UTC

Identified

We have determined the origin of the incident affecting our Block Storage offer;

Here are some supplementary details :
Start time : 17/06/2025 05:52 UTC
Impacted Service(s) : High-speed gen2 type of volumes is observed in BHS5
Customers Impact : Block volume access switches to read-only
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 17, 2025 - 06:26 UTC

Investigating

We are currently experiencing an event affecting our Block Storage offer.
Start time : 17/06/2025 05:52 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 17, 2025 - 06:17 UTC
This incident affected: Storage || Block storage (BHS5).