[GRA5][Containers & Orchestration] - Managed Kubernetes Service API incident notification

Incident Report for Public Cloud

Resolved

We are pleased to inform you that the incident affecting our Managed Kubernetes Service offer in GRA5 has been resolved.

Start time : 10/12/2025 08:53 UTC
End time : 10/12/2025 12:15 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Dec 10, 2025 - 12:58 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Managed Kubernetes Service offer on the specific region.

Here are some supplementary details :

Start time : 10/12/2025 08:53 UTC
Impacted Service(s) : API is temporarily unavailable for Managed Kubernetes Service clusters in GRA5.
Customers Impact : Customers are temporarily unable to manage their clusters through the API.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Dec 10, 2025 - 10:34 UTC

This incident affected: Containers & Orchestration || Managed Kubernetes Service (GRA5).