[BHS1][Compute - Instance] - Instances incident notification

Incident Report for Public Cloud

Resolved

We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.

Start time : 23/01/2026 16:38 UTC
End time : 23/01/2026 17:25 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jan 23, 2026 - 17:45 UTC

Identified

We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue on some instances in the BHS1 region.

Here are some supplementary details :

Start time : 23/01/2026 16:38 UTC
Impacted Service(s) : Some instances in BHS1 region were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access and use their instances in the specified region.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jan 23, 2026 - 16:49 UTC

This incident affected: Compute - Instance || BHS (BHS1).