[EU-WEST-PAR][Public Cloud] - Object Storage S3 incident notification

Incident Report for Public Cloud

Resolved

We would like to inform you that the incident on storage offer in EU-WEST-PAR region has now been resolved.

Here is detail for this incident :
Start time : 08/06/2025 00:00 UTC
End time : 08/06/2025 08:45 UTC
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

Posted Jun 08, 2025 - 10:04 UTC

Update

We are currently experiencing an incident affecting our Storage offer in EU-WEST-PAR region.

Here are some supplementary details :
Start time : 08/06/2025 00:00 UTC
Service impact : Object Storage S3 in the specified region is temporarily unavailable.
Customers Impact : Customers may experience 503 errors trying to access their objects in the specified region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 08, 2025 - 03:43 UTC

Investigating

We are currently experiencing an event affecting our Storage offer in EU-WEST-PAR region.
Start time : 08/06/2025 00:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 08, 2025 - 03:32 UTC

This incident affected: Storage || Object storage (EU-WEST-PAR-A, EU-WEST-PAR-B, EU-WEST-PAR-C).