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[GRA][AI & Machine Learning] - AI Notebooks, AI Training, AI Deploy incident notification

Incident Report for Public Cloud

Resolved

We would like to inform you that an incident affected our AI & Machine Learning offering. This incident has since been resolved.

Please find the details of this incident below :

Start time : 31/10/2026 07:08 UTC
End time : 31/10/2026 07:58 UTC
Impacted Service(s) : AI Notebooks, AI Training and AI Deploy services were temporarily unavailable.
Customers Impact : Customers were temporarily unable to create, manage or access their notebooks, training jobs and AI applications.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Posted Nov 03, 2026 - 09:23 UTC
This incident affected: AI & Machine Learning || AI Notebooks (BHS, GRA), AI & Machine Learning || AI Deploy (BHS, GRA), and AI & Machine Learning || AI Training (BHS, GRA).