We are pleased to inform you that the incident affecting our Public cloud offering has been resolved.
Start time : 23/09/2025 08:30 UTC End time : 23/09/2025 09:10 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 23, 2025 - 09:16 UTC
Identified
We are currently experiencing an incident affecting our Public cloud offering, which is causing temporary Availability issues in the GRA7 region.
Here is detail for this incident : Start time : 23/09/2025 08:30 UTC Impacted Service(s) : Octavia Load balancer in the GRA7 region is temporarily degraded. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 23, 2025 - 09:06 UTC
This incident affected: Network || Load Balancer (GRA7).