[GRA][Network] - Public network incident notification

Incident Report for Public Cloud

Resolved

We are pleased to inform you that the incident affecting our Network offering has been resolved.

Start time : 09/07/2026 13:40 UTC
End time : 13/07/2026 11:10 UTC
Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/cfjg549ghh2y

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jul 13, 2026 - 12:05 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Network offer on the specific region.

Here are some supplementary details :

Start time : 09/07/2026 13:40 UTC
Impacted Service(s) : Paquet loss is being observed for IPv6.
Customers Impact : Customers are temporarily facing packet loss on IPv6 when using services located in GRA region.
Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/cfjg549ghh2y
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jul 09, 2026 - 13:45 UTC

This incident affected: Network || Public network (GRA1, GRA3, GRA5, GRA7, GRA9, GRA11).