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[EU/CA][Storage] - Cold Archive Incident notification

Incident Report for Public Cloud

Resolved

We had an incident on Storage offer which has now been resolved.

Here are some supplementary details :

Start time : 07/10/2026 12:36 UTC
End time : 07/10/2026 13:20 UTC
Impacted Service(s) : For these regions, you might had issues to access your Cold Archive services.
Customers Impact : Customers were temporarily facing 503/500 errors when trying to access their Cold Archive.
Root Cause : This is related to this incident : https://public-cloud.status-ovhcloud.com/incidents/kdqq2smzfd4t

We thank you for your understanding and patience throughout this incident.
Posted Oct 08, 2026 - 07:41 UTC
This incident affected: Storage || Cold Archive (RBX-ARCHIVE).