We would like to inform you that the incident on our Compute - Instance offer in BHS has now been resolved.
Here is detail for this incident : Start time : 20/06/2025 08:58 UTC End time : 20/06/2025 16:23 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.
We thank you for your understanding and patience throughout this incident.
Posted Jun 20, 2025 - 17:36 UTC
Identified
We have determined the origin of the incident affecting our Compute - Instance offer on the specific regions.
Here are some supplementary details : Start time : 20/06/2025 08:58 UTC Impacted Service(s) : Some hosts are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their hosts in BHS1. Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 20, 2025 - 11:41 UTC
Investigating
We are currently experiencing an event affecting our Compute - Instance offer in BHS.
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 20, 2025 - 09:34 UTC
This incident affected: Compute - Instance || BHS (BHS1).