OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][Data & Analytics] - Creation Databases/MongoDB services
Incident
Report for Public Cloud
Resolved
We are pleased to inform you that the incident affecting our Data & Analytics has been resolved.
Start time : 12/02/2026 00:05 UTC
End time : 12/02/2026 15:20 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 12/02/2026 00:05 UTC
End time : 12/02/2026 15:20 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary issue in the Databases/MongoDB product in all the regions.
Here are some supplementary details :
Start time : 12/02/2026 00:05 UTC
Impacted Service(s) : Creation of new MongoDB services has a malfunction.
Customers Impact : Customers cannot create new MongoDB services. Otherwise, their active services are operational.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 12/02/2026 00:05 UTC
Impacted Service(s) : Creation of new MongoDB services has a malfunction.
Customers Impact : Customers cannot create new MongoDB services. Otherwise, their active services are operational.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Data & Analytics offer in the Databases/MongoDB product in all the regions.
Start time : 12/02/2026 00:05 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 12/02/2026 00:05 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Databases || MongoDB (BHS, DE, GRA, EU-WEST-PAR, SBG, SGP, UK).