OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX][Storage] - Cold Archive incident notification
Incident
Report for Public Cloud
Resolved
We would like to inform you that the incident on public cloud has now been resolved.
Here is detail for this incident :
Start time : 23/01/2025 23:20 UTC
End time : 24/01/2025 01:10 UTC
Root Cause : This incident was caused by a maintenance by our provider.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 23/01/2025 23:20 UTC
End time : 24/01/2025 01:10 UTC
Root Cause : This incident was caused by a maintenance by our provider.
We thank you for your understanding and patience throughout this incident.
Identified
An incident was in progress on our public cloud offer.
Here are some supplementary details :
Start time : 23/01/2025 23:20 UTC
Impacted Service : Availability
Customers Impact : Customers using the cold archive service are temporarily unable to perform backup and restoration.
Root Cause : This incident is caused by a maintenance by our provider.
Ongoing Actions : The incident has been identified and our provider are mobilised to restore service as quickly as possible.
Our teams and our provider are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 23/01/2025 23:20 UTC
Impacted Service : Availability
Customers Impact : Customers using the cold archive service are temporarily unable to perform backup and restoration.
Root Cause : This incident is caused by a maintenance by our provider.
Ongoing Actions : The incident has been identified and our provider are mobilised to restore service as quickly as possible.
Our teams and our provider are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
An incident was in progress on our public cloud offer.
Please be aware that it was affecting the availability.
Here is detail for this incident :
Start time : 23/01/2025 23:20 UTC
Impacted Service : Availability
Customers Impact : Customers using the cold archive service are temporarily unable to perform backup and restoration.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
Update will be posted as significant progress is made.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please be aware that it was affecting the availability.
Here is detail for this incident :
Start time : 23/01/2025 23:20 UTC
Impacted Service : Availability
Customers Impact : Customers using the cold archive service are temporarily unable to perform backup and restoration.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
Update will be posted as significant progress is made.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our public cloud offer.
Start time : 23/01/2025 23:20 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 23/01/2025 23:20 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Storage || Cold Archive (RBX-ARCHIVE).