OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA1/GRA3][Compute - Instance] - Instances incident notification
Incident
Report for Public Cloud
Resolved
We are pleased to inform you that the incident affecting our has been resolved.
Start time : 30/07/2025 12:18 UTC
End time : 30/07/2025 20:48 UTC
Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 30/07/2025 12:18 UTC
End time : 30/07/2025 20:48 UTC
Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : A significant number of instances are operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : A significant number of instances are operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have determined the origin of the incident affecting our Compute - Instance offering in GRA1/GRA3 regions.
Here is detail for this incident :
Start time : 30/07/2025 12:18 UTC
Impacted Service(s) : Some instances in the regions GRA1/GRA3 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their instances.
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 30/07/2025 12:18 UTC
Impacted Service(s) : Some instances in the regions GRA1/GRA3 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their instances.
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have determined the origin of the incident affecting our Compute - Instance offering in GRA1/GRA3 regions.
Here is detail for this incident :
Start time : 30/07/2025 12:18 UTC
Impacted Service(s) : Some instances in the regions GRA1/GRA3 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their instances.
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 30/07/2025 12:18 UTC
Impacted Service(s) : Some instances in the regions GRA1/GRA3 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their instances.
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Compute - Instance || GRA (GRA1, GRA3).