[SBG/LIM/WAW][Storage and Backups] - Object storage incident notification

Incident Report for Public Cloud

Resolved

We are pleased to inform you that the incident affecting our object storage offering has been resolved.

Start time : 31/07/2025 14:48 UTC
End time : 31/07/2025 16:30 UTC
Root Cause : This incident was caused by this incident : https://network.status-ovhcloud.com/incidents/gcjkdjynqvx3

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jul 31, 2025 - 17:20 UTC

Monitoring

Service has been fully restored since 31/07/2025 16:30 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 31/07/2025 14:48 UTC
Impacted Service(s) : Some object storage is temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their object storage in the SBG, LIM, and WAW regions.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jul 31, 2025 - 16:52 UTC

Investigating

We are currently investigating an incident affecting our object storage offering, which is causing temporary availability issue in the SBG/LIM/WAW regions.

Here are some supplementary details :

Start time : 31/07/2025 14:48 UTC
Impacted Service(s) : Some object storage is temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their object storage in the SBG, LIM, and WAW regions.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jul 31, 2025 - 16:09 UTC

This incident affected: Storage || Object storage (SBG, WAW, LIM).