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[GLOBAL][Databases] - PostgreSQL 18 incident notification
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Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our PostgreSQL offer.
Here are some supplementary details :
Start time : 16/03/2026 08:00 UTC
Impacted Service(s) : Customers may experience issues when upgrading to PostgreSQL version 18, as the PostGIS extension is currently not functional on this version, potentially preventing the use of geospatial features.
As a precaution, we strongly recommend postponing any upgrade to PostgreSQL version 18 and continuing to use PostgreSQL version 17, which remains compatible with PostGIS.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
If you have any questions, please contact your usual point of contact or reach out to our support team.
We will keep you updated on the progress and resolution.
Here are some supplementary details :
Start time : 16/03/2026 08:00 UTC
Impacted Service(s) : Customers may experience issues when upgrading to PostgreSQL version 18, as the PostGIS extension is currently not functional on this version, potentially preventing the use of geospatial features.
As a precaution, we strongly recommend postponing any upgrade to PostgreSQL version 18 and continuing to use PostgreSQL version 17, which remains compatible with PostGIS.
Root Cause : This incident is caused by our provider.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
If you have any questions, please contact your usual point of contact or reach out to our support team.
We will keep you updated on the progress and resolution.
This incident affects: Databases || PostgreSQL (BHS, DE, GRA, EU-SOUTH-MIL, AP-SOUTH-MUM, EU-WEST-PAR, RBX, SBG, SGP, UK, US-EAST-VA, US-WEST-OR, WAW).