[GRA][Object Storage] - Object Storage Swift Incident Notification

Incident Report for Public Cloud

Resolved

We are pleased to inform you that the incident affecting our Object Storage Swift offering has been resolved.

Start time : 06/07/2026 14:00 UTC
End time : 06/07/2026 15:25 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jul 08, 2026 - 12:43 UTC

Monitoring

Service has been fully restored since 06/07/2026 15:25 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 06/07/2026 14:00 UTC
Impacted Service(s) : Slowness and 504 error in response time
Customers Impact : Some customers might have faced slowness or 504 error in response time in specified region.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jul 06, 2026 - 15:31 UTC

Investigating

We are currently investigating an incident affecting our Object Storage Swift offering, which is causing temporary functionality issue in GRA region.

Here are some supplementary details :

Start time : 06/07/2026 14:00 UTC
Impacted Service(s) : Slowness and 504 error in response time
Customers Impact : Some customers might face slowness or 504 error in response time in specified region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jul 06, 2026 - 14:22 UTC

This incident affected: Storage || Object storage (GRA).