Start time : 30/01/2024 09:51 UTC End time : 30/01/2024 10:30 UTC Root cause :Due to a software issue, there was a new slowdown between 09:45 UTC and 10:30 UTC But since then the situation has stabilised. All impacted services are now operational.
Posted Jan 30, 2024 - 10:59 UTC
Monitoring
Start time : 30/01/2023 09:51 UTC Service impact : Since 09:38 UTC, customers have no longer been experiencing latency or error503 on PCS and PCA operations. Ongoing actions : This will remain under monitoring.
Posted Jan 30, 2024 - 09:54 UTC
Investigating
Start time : 30/01/2023 09:51 UTC Service impact : When performing PCS and PCA operations, customers may experience latencies or errors 503 Ongoing actions : Investigating Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted Jan 30, 2024 - 09:22 UTC
This incident affected: Storage || Object storage (UK).