We are pleased to inform you that the incident affecting our Block Storage offer on the specific WAW Region has been resolved.
Start time : 20/08/2025 22:05 UTC End time : 20/08/2025 22:42 UTC Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 20, 2025 - 22:53 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Block Storage offer on the specific WAW Region.
Here are some supplementary details :
Start time : 20/08/2025 22:05 UTC Impacted Service(s) : A part of the volumes in the cluster are in read-only state Customers Impact : Some customers may have some malfunctions when they want to use their services. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 20, 2025 - 22:35 UTC
Investigating
We are currently experiencing an event affecting our Storage offer in our WAW region.
Start time : 20/08/2025 22:05 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 20, 2025 - 22:21 UTC
This incident affected: Storage || Block storage (WAW1).