We are pleased to inform you that the incident affecting our Storage offering has been resolved.
Start time : 13/09/2026 12:43 UTC End time : 13/09/2026 15:11 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 13, 2026 - 15:15 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage offer on the specific DE1 region.
Here are some supplementary details :
Start time : 13/09/2026 12:43 UTC Impacted Service(s) : Some Ceph volumes are experiencing temporary performance degradation in this region. Customers Impact : Customers may experience performance degradation and reduced data redundancy. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We thank you for your understanding and patience throughout this incident.
Posted Sep 13, 2026 - 12:51 UTC
This incident affected: Storage || Block storage (DE1).