OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA9][Network] - Routers
Incident
Report for Public Cloud
Resolved
We would like to inform you that the incident on our Network Gateway offer in the GRA9 region has now been resolved.
Here is detail for this incident :
Start time : 28/05/2025 08:00 UTC
End time : 28/05/2025 12:47 UTC
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 28/05/2025 08:00 UTC
End time : 28/05/2025 12:47 UTC
We thank you for your understanding and patience throughout this incident.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
We have determined the origin of the incident affecting our Network Gateway offer in the GRA9 region.
Here are some supplementary details :
Start time : 28/05/2025 08:00 UTC
Impacted Service(s) : Some routers have degraded operation or a malfunction
Customers Impact : Some customers are temporarily facing some latencies when they want to use their service.
Root Cause : This incident is caused by a network services issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 28/05/2025 08:00 UTC
Impacted Service(s) : Some routers have degraded operation or a malfunction
Customers Impact : Some customers are temporarily facing some latencies when they want to use their service.
Root Cause : This incident is caused by a network services issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Network Gateway offer in the GRA9 region.
Start time : 28/05/2025 08:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 28/05/2025 08:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Network || Gateway (GRA9).