OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][Data & Analytics] - Dataplatform incident notification
Incident
Report for Public Cloud
Resolved
We are pleased to inform you that the incident affecting our Data & Analytics has been resolved.
Start time : 23/09/2025 22:00 UTC
End time : 24/09/2025 15:15 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 23/09/2025 22:00 UTC
End time : 24/09/2025 15:15 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
Service has been fully restored since 24/09/2025 15:15 UTC. Monitoring remains active to ensure long-term stability.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offering.
Here are some supplementary details :
Start time : 23/09/2025 22:00 UTC
Impacted Service(s) : We encountered some issues during project creation and queries on the lakehouse for newer projects.
Impacted Service(s) : Customers are encountering some issues during project creation and queries on the lakehouse for newer projects.
Root Cause : A service disruption occured due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 23/09/2025 22:00 UTC
Impacted Service(s) : We encountered some issues during project creation and queries on the lakehouse for newer projects.
Impacted Service(s) : Customers are encountering some issues during project creation and queries on the lakehouse for newer projects.
Root Cause : A service disruption occured due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
Update :
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Update
We are currently investigating an incident affecting our Data & Analytics offering.
Here are some supplementary details :
Start time : 23/09/2025 22:00 UTC
Impacted Service(s) : We encountered some issues during project creation and queries on the lakehouse for newer projects.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 23/09/2025 22:00 UTC
Impacted Service(s) : We encountered some issues during project creation and queries on the lakehouse for newer projects.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an incident affecting our Data & Analytics offer.
Start time : 23/09/2025 22:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 23/09/2025 22:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Data & Analytics || Data Platform.