OVHcloud Public Cloud Status
Current status
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- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[EU][Network] - vRack incident notification
Incident
Report for Public Cloud
Resolved
We would like to inform you that the incident on Private Network (vRack) offer in EU regions has now been resolved.
All tasks created during the incident have been completed.
Here is detail for this incident :
Start time : 24/06/2025 12:45 UTC
End time : 24/06/2025 13:40 UTC
Impacted Service(s) : The vRack services have temporarily reached the maximum capacity of the vRack tasks.
Customers Impact : Slowdowns in the vRack task processing were experienced.
Root Cause : This incident is due to an unexpected infrastructure malfunction.
We thank you for your understanding and patience throughout this incident.
All tasks created during the incident have been completed.
Here is detail for this incident :
Start time : 24/06/2025 12:45 UTC
End time : 24/06/2025 13:40 UTC
Impacted Service(s) : The vRack services have temporarily reached the maximum capacity of the vRack tasks.
Customers Impact : Slowdowns in the vRack task processing were experienced.
Root Cause : This incident is due to an unexpected infrastructure malfunction.
We thank you for your understanding and patience throughout this incident.
Investigating
We are currently experiencing an event affecting our private network (vRack) offer in EU regions.
Start time : 24/06/2025 12:45 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 24/06/2025 12:45 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Network || Private network (vRack) (DE1, GRA1, GRA3, GRA5, GRA7, GRA9, GRA11, RBX-A, SBG5, SBG7, SGP1, SGP2, EU-WEST-PAR-A, EU-WEST-PAR-B, EU-WEST-PAR-C).