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[GRA][Compute - Instance] - Some Instances incident notification

Incident Report for Public Cloud

Resolved

We had an incident on Compute - Instance offer which has now been resolved.

Here are some supplementary details :

Start time : 07/10/2026 05:07 UTC
End time : 07/10/2026 05:15 UTC
Impacted Service(s) : Some instances in the GRA regions were unreachable via public and vRack network.
Customers Impact : Some customers were temporarily unable to access instances located on the specified regions.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.
Posted Oct 07, 2026 - 05:42 UTC
This incident affected: Compute - Instance || GRA (GRA1, GRA3, GRA5, GRA7, GRA9, GRA11, GRA4).