[EU-WEST-PAR][Storage] - Object storage incident notification

Incident Report for Public Cloud

Resolved

We are pleased to inform you that the incident affecting our Storage offering has been resolved.

Start time : 03/08/2026 18:00 UTC
End time : 04/08/2026 13:51 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Aug 05, 2026 - 15:26 UTC

Monitoring

Service has been fully restored since 04/08/2026 13:51 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 03/08/2026 18:00 UTC
Impacted Service(s) : All requests are experiencing degraded performance
Customers Impact : Customers are experiencing unusually high response times for GET and PUT requests, as well as increased Time to First Byte (TTFB).

We apologize for any inconvenience caused and appreciate your understanding.

Posted Aug 04, 2026 - 14:43 UTC

Investigating

We are currently investigating an incident affecting our Storage offering, which is causing temporary functionality issue in the region EU-WEST-PAR.

Here are some supplementary details :

Start time : 03/08/2026 18:00 UTC
Impacted Service(s) : All requests are experiencing degraded performance
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Aug 04, 2026 - 14:08 UTC

This incident affected: Storage || Object storage (EU-WEST-PAR-A, EU-WEST-PAR-B, EU-WEST-PAR-C).