[AP-SOUTH-MUM-1][Storage] - S3 Object Storage incident notification

Incident Report for Public Cloud

Identified

We are currently experiencing an incident affecting our Object Storage offering in the AP-SOUTH-MUM-1 region.
The root cause has been identified.

Please find the details of this incident below :

Start time : 15/10/2026 11:30 UTC
Impacted Service(s) : S3 Object Storage is experiencing disconnections and 503 errors in the AP-SOUTH-MUM-1 region.
Customers Impact : Customers may experience disconnections and 503 errors when accessing, uploading or retrieving their objects stored in the specified region.
Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/h9zynmg40bbz
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Oct 15, 2026 - 15:28 UTC

Monitoring

Service has been fully restored since 15/10/2026 11:35 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 15/10/2026 11:30 UTC
Impacted Service(s) : Disconnection and 503 errors observed on S3 Object Storage.
Customers Impact : Customers were temporarily facing disconnection and 503 errors when trying to access and use their objects located in AP-SOUTH-MUM-1.
Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/h9zynmg40bbz

We apologize for any inconvenience caused and appreciate your understanding.

Posted Oct 15, 2026 - 12:24 UTC

This incident affects: Storage || Object storage (AP-SOUTH-MUM-1).