OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[RBX][Public cloud] - Instances unreachable
Incident Report for Public Cloud
Resolved
We would like to inform you that the incident have been resolved and the situation is back to normal.

Start time : 10/09/2024 11:24 UTC
End time : 10/09/2024 20:55 UTC
Root cause : Incident due to electrical disjunction

If you have any issue you can contact our support team

We apologize for the inconvenience and we thank you for your understanding and patience throughout this incident
Posted Sep 10, 2024 - 21:04 UTC
Update
Most of impacted services are operational.
Our technical teams are hands on the very few remaining ones.

We will keep you updated as soon all of the impact is resolved.
Posted Sep 10, 2024 - 19:59 UTC
Identified
The cause of the incident is now identified by our teams. Our teams are fully mobilized in working to fix the issue.

We will keep you updated of development in the resolution of this incident. In the meantime we apologize for any inconvenience.
Posted Sep 10, 2024 - 14:14 UTC
Investigating
An incident is in progress on our Public Cloud offer.

Please be aware that this is currently affecting the availability of some services.

Here is detail for this incident :

Start time : 10/09/2024 11:24 UTC
Service impact : Some instances are unavailable.
Root cause : https://network.status-ovhcloud.com/incidents/8mq79l7wcx8p

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Sep 10, 2024 - 12:32 UTC
This incident affected: Compute - Instance || RBX (RBX-A).