We are pleased to inform you that the incident affecting our Data & Analytics has been resolved.
Start time : 22/09/2025 13:00 UTC End time : 23/09/2025 16:58 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 23, 2025 - 17:45 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 22/09/2025 13:00 UTC Impacted Service(s) : Dataplatform degraded. Customers Impact : Some customers may experience issues running Queries on Analytics Manager. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 23, 2025 - 10:43 UTC
This incident affected: Data & Analytics || Data Platform.