OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[SBG5/7][Compute - Instance] - Compute Instance Incident Notification
Incident
Report for Public Cloud
Resolved
We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.
Start time : 01/11/2026 17:55 UTC
End time : 01/11/2026 19:30 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 01/11/2026 17:55 UTC
End time : 01/11/2026 19:30 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affects your service(s).
Please find below an update on the situation :
Update :
Some instances in the SBG7 region are temporarily unreachable as well.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation :
Update :
Some instances in the SBG7 region are temporarily unreachable as well.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident.
We have determined the origin of the issue affecting our Compute - Instance offering in the specific SBG5 region.
Here are some supplementary details :
Start time : 01/11/2026 17:55 UTC
Impacted Service(s) : Some instances in the SBG5 region are temporarily unreachable.
Customers Impact : Some customers are temporarily unable to access instances located in the specified region.
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We have determined the origin of the issue affecting our Compute - Instance offering in the specific SBG5 region.
Here are some supplementary details :
Start time : 01/11/2026 17:55 UTC
Impacted Service(s) : Some instances in the SBG5 region are temporarily unreachable.
Customers Impact : Some customers are temporarily unable to access instances located in the specified region.
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Compute - Instance || SBG (SBG5, SBG7).