We are pleased to inform you that the incident affecting our Compute - Instance offer has been resolved.
Start time : 04/12/2025 13:45 UTC End time : 04/12/2025 16:20 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure
We apologize for any inconvenience caused and appreciate your understanding.
Posted Dec 04, 2025 - 17:26 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA1 region.
Here are some supplementary details :
Start time : 04/12/2025 13:45 UTC Impacted Service(s) : Some instances in the GRA1 region are unreachable. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Dec 04, 2025 - 14:32 UTC
This incident affected: Compute - Instance || GRA (GRA1).