OVHcloud Public Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[GRA1][Compute - Instance] - Instances incident notification

Incident Report for Public Cloud

Resolved

We would like to inform you that the incident on our Compute - Instance offer in GRA1 has now been resolved.

Here is detail for this incident :
Start time : 08/05/2025 22:23 UTC
End time : 08/05/2025 22:59 UTC
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Posted May 09, 2025 - 00:35 UTC

Identified

We are currently experiencing an incident affecting our Public Cloud offering, which is causing temporary availability issues in GRA1 region.

Here is detail for this incident :
Start time : 08/05/2025 22:23 UTC
Impacted Service(s) : Some instances were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access and use their instances located in GRA1.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 08, 2025 - 23:11 UTC

Investigating

We are currently experiencing an event affecting our Compute - Instance offer in GRA1.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted May 08, 2025 - 23:05 UTC
This incident affected: Compute - Instance || GRA (GRA1).