Start time : 11/09/2024 08:25 UTC End time : 21/11/2024 09:00 UTC Service impact : The service is operational again. Root cause : It was due to malfunctions on some hardware. Workaround : Affected customers have been contacted since the 21/11/2024 and the matter is being followed up directly with them now.
Posted Nov 29, 2024 - 17:00 UTC
Update
Actions are still underway to restore services. Affected customers have been identified and will be contacted regarding follow-up actions and resolution of the incident.
Posted Oct 15, 2024 - 14:52 UTC
Identified
We would like to inform you that we are having an ongoing incident. Our teams are working tirelessly to resolve this incident once and for all.
Start time : 11/09/2024 08:25 UTC Service impact : Due to this incident some customers may encounter accessibility problems with some of their objects. Ongoing actions : Our technical teams will conduct a series of checks to guarantee the functionality of all the hardware. During the intervention, customers may experience difficulties in accessing some of their services. Further information will be provided in the near future.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Posted Sep 18, 2024 - 17:12 UTC
This incident affected: Storage || Object storage (DE).