We are pleased to inform you that the incident affecting our Managed Rancher Service has been resolved.
Start time : 29/09/2025 07:50 UTC End time : 29/09/2025 13:24 UTC Impacted Service(s) : Kubernetes cluster managed by Rancher service. Customers Impact : Customers who tried de create or upgrade their Kubernetes cluster managed by Rancher service to versions: 1.31.12, 1.31.13, 1.32.8, 1.32.9, 1.33.4, 1.33.5, had their Kubernetes cluster temporarily unavailable. Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 29, 2025 - 13:47 UTC
Investigating
We are currently experiencing an event affecting our Containers & Orchestration offer.
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 29, 2025 - 13:15 UTC
This incident affected: Containers & Orchestration || Managed Rancher Service.