OVHcloud Public Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[GRA2][Compute] - VPS instances incident notification
Incident Report for Public Cloud
Resolved
Start time : 29/06/2024 21:50 UTC
End time : 30/06/2024 03:19 UTC
Service impact : Some instances were temporarily unreachable.

List of impacted instances:

031dfb72-13be-48ff-b080-e3dd736afc0b
0df66011-577b-414f-9784-9a0f1ec71cfa
2f5f0cfc-c25b-4db8-879c-b0dbdb235cb8
35c9857e-a275-45ae-ac5b-b19fab80a9a6
3a4cfd46-0fbe-49f0-9d9f-00f08b56fea1
5df1e284-4359-4896-bf70-7ac6d832b097
62fcfb0b-a8e9-4eff-b546-4b2810190a0b
6ea16e49-36f0-49ce-b93b-1b703967dcd0
8ce742a5-a22f-452e-891d-b282bc75cf4f
97c62d4b-aa48-4db4-ade0-2028efa3b2ef
9850a7ca-db1b-4ef1-89d8-21bf5c72dbdc
a041b78b-1623-4ec7-aa68-64628b0301a2
a164c553-09ca-4797-9dc0-4b57ec4d30e9
a38f20cb-1116-4d3b-bbc2-753a7789eacc
ccf1ed01-07cf-461a-a84d-b7662574ea28
cdae807d-b4f2-43e8-9bfb-5103fccd48f8
ce0fa275-2730-4b7d-adae-4251a87912af

Root cause : Hardware issue
Our technical teams resolved the issue. All impacted services are now operational.
Posted Jun 30, 2024 - 03:25 UTC
Update
Updated list of impacted instances:

031dfb72-13be-48ff-b080-e3dd736afc0b
0df66011-577b-414f-9784-9a0f1ec71cfa
13d6344c-bd8e-4e45-bdf0-693e5118b9c4
1a99c686-1655-434c-9693-ff6d7c4f3313
1ecbdd74-4249-49c2-a479-d446e75f602c
21c02ca8-e567-426e-95e1-b8759355ef74
2f01e0bd-7d5f-44ca-9d7b-f8707aaf5f3c
2f5f0cfc-c25b-4db8-879c-b0dbdb235cb8
35c9857e-a275-45ae-ac5b-b19fab80a9a6
38320a45-456b-4c8d-b04c-fa6872f9e6af
3a4cfd46-0fbe-49f0-9d9f-00f08b56fea1
4849aafa-d7d5-4d59-94c2-152490534fe8
5328dc0f-e2a2-45e6-9e99-ebdead7dd924
534b7974-66aa-47e2-bc57-5adcfd3406c4
571e775c-17ce-475f-9df4-51c4709e2f33
5df1e284-4359-4896-bf70-7ac6d832b097
62fcfb0b-a8e9-4eff-b546-4b2810190a0b
6ea16e49-36f0-49ce-b93b-1b703967dcd0
766735d8-eab4-44cf-a061-b7171bd4e0e6
8ce742a5-a22f-452e-891d-b282bc75cf4f
97c62d4b-aa48-4db4-ade0-2028efa3b2ef
9850a7ca-db1b-4ef1-89d8-21bf5c72dbdc
a041b78b-1623-4ec7-aa68-64628b0301a2
a0a07c7c-d411-4b16-b8ea-7c5827cac14f
a164c553-09ca-4797-9dc0-4b57ec4d30e9
a38f20cb-1116-4d3b-bbc2-753a7789eacc
ba11af68-418d-45f6-b779-ff8d916543f8
c2563bdb-9e98-45d5-b915-51923a48873a
ccf1ed01-07cf-461a-a84d-b7662574ea28
cdae807d-b4f2-43e8-9bfb-5103fccd48f8
ce0fa275-2730-4b7d-adae-4251a87912af
e5c1bcd4-3fb1-4715-94a3-b4277ee45206
f53f7a5b-9531-49d4-b8a6-452b3a47ba49

Ongoing actions : Our technical teams are still working on the issue. Update will be posted as significant progress is made.
Posted Jun 29, 2024 - 23:25 UTC
Identified
Start time : 29/06/2024 21:50 UTC
Service impact : Some instances might be temporarily unreachable.

List of impacted instances:

031dfb72-13be-48ff-b080-e3dd736afc0b
0df66011-577b-414f-9784-9a0f1ec71cfa
2f5f0cfc-c25b-4db8-879c-b0dbdb235cb8
35c9857e-a275-45ae-ac5b-b19fab80a9a6
3a4cfd46-0fbe-49f0-9d9f-00f08b56fea1
5df1e284-4359-4896-bf70-7ac6d832b097
62fcfb0b-a8e9-4eff-b546-4b2810190a0b
6ea16e49-36f0-49ce-b93b-1b703967dcd0
8ce742a5-a22f-452e-891d-b282bc75cf4f
97c62d4b-aa48-4db4-ade0-2028efa3b2ef
9850a7ca-db1b-4ef1-89d8-21bf5c72dbdc
a041b78b-1623-4ec7-aa68-64628b0301a2
a164c553-09ca-4797-9dc0-4b57ec4d30e9
a38f20cb-1116-4d3b-bbc2-753a7789eacc
ccf1ed01-07cf-461a-a84d-b7662574ea28
cdae807d-b4f2-43e8-9bfb-5103fccd48f8
ce0fa275-2730-4b7d-adae-4251a87912af

Root cause : Hardware issue
Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted Jun 29, 2024 - 23:11 UTC
Investigating
We have detected an issue on our infrastructure.

Some VPS instances might be temporarily unreachable.

List of impacted instances:

031dfb72-13be-48ff-b080-e3dd736afc0b
0df66011-577b-414f-9784-9a0f1ec71cfa
2f5f0cfc-c25b-4db8-879c-b0dbdb235cb8
35c9857e-a275-45ae-ac5b-b19fab80a9a6
3a4cfd46-0fbe-49f0-9d9f-00f08b56fea1
5df1e284-4359-4896-bf70-7ac6d832b097
62fcfb0b-a8e9-4eff-b546-4b2810190a0b
6ea16e49-36f0-49ce-b93b-1b703967dcd0
8ce742a5-a22f-452e-891d-b282bc75cf4f
97c62d4b-aa48-4db4-ade0-2028efa3b2ef
9850a7ca-db1b-4ef1-89d8-21bf5c72dbdc
a041b78b-1623-4ec7-aa68-64628b0301a2
a164c553-09ca-4797-9dc0-4b57ec4d30e9
a38f20cb-1116-4d3b-bbc2-753a7789eacc
ccf1ed01-07cf-461a-a84d-b7662574ea28
cdae807d-b4f2-43e8-9bfb-5103fccd48f8
ce0fa275-2730-4b7d-adae-4251a87912af

We will update informations when we will have more détails
Posted Jun 29, 2024 - 23:08 UTC
This incident affected: Compute - Instance || GRA (GRA3).