[GLOBAL][AI & Machine Learning] - Mistral endpoints incident notification

Incident Report for Public Cloud

Update

We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary availability issue in the mistral endpoint.

Here are some supplementary details :

Start time : 26/02/2026 12:00 UTC
Impacted Service(s) : The mistral model may have slowness and unavailabilty.
Customers Impact : Some customers may experience issues when using the Mistral model.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Mar 02, 2026 - 12:11 UTC

Identified

We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary availability issue in the mistral endpoint.

Here are some supplementary details :

Start time : 26/02/2026 12:00 UTC
Impacted Service(s) : The model is sometimes unresponsive and unusable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Mar 02, 2026 - 12:07 UTC

This incident affects: AI & Machine Learning || AI Endpoint.