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- Degraded performance
- Partial Outage
- Major Outage
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[GLOBAL][AI & Machine Learning] - Mistral endpoints incident notification
Incident
Report for Public Cloud
Resolved
We are pleased to inform you that the incident affecting our AI & Machine Learning has been resolved.
Start time : 26/02/2026 12:00 UTC
End time : 04/03/2026 16:36 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 26/02/2026 12:00 UTC
End time : 04/03/2026 16:36 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
Service has been fully restored since 03/03/2026 17:00 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 26/02/2026 12:00 UTC
Impacted Service(s) : The mistral model is operational again.
Customers Impact : Customers will no longer experience issues when using the Mistral model.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 26/02/2026 12:00 UTC
Impacted Service(s) : The mistral model is operational again.
Customers Impact : Customers will no longer experience issues when using the Mistral model.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 26/02/2026 12:00 UTC
Impacted Service(s) : The mistral model may have slowness and unavailabilty.
Customers Impact : Some customers may experience issues when using the Mistral model.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 26/02/2026 12:00 UTC
Impacted Service(s) : The mistral model may have slowness and unavailabilty.
Customers Impact : Some customers may experience issues when using the Mistral model.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 26/02/2026 12:00 UTC
Impacted Service(s) : The mistral model may have slowness and unavailabilty.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 26/02/2026 12:00 UTC
Impacted Service(s) : The mistral model may have slowness and unavailabilty.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: AI & Machine Learning || AI Endpoint.