OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[DE/GRA/SBG/UK/WAW][Storage] - Object Storage Incident Notification

Incident Report for Public Cloud

Resolved

We are pleased to inform you that the incident affecting our Object Storage offer in the specific regions : GRA, SBG, UK, DE, WAW has been resolved.

Start time : 19/11/2025 02:00 UTC
End time : 19/11/2025 05:30 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 19, 2025 - 06:06 UTC

Monitoring

Service has been fully restored since 19/11/2025 05:30 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 19/11/2025 02:00 UTC
Impacted Service(s) : We were observing a slight increase of error rate or response time on some object storage endpoint
Customers Impact : Customers were facing Http500 errors and low latencies.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 19, 2025 - 05:42 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Obect Storage offer in the specific regions : Gra, Sbg, Uk, De, Waw .

Here are some supplementary details :

Start time : 19/11/2025 02:00 UTC
Impacted Service(s) : We are observing a slight increase of error rate or response time on some object storage endpoint
Customers Impact : Customers are facing Http500 errors and low latencies.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 19, 2025 - 04:38 UTC

Monitoring

Service has been fully restored since 19/11/2025 03:45 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 19/11/2025 02:00 UTC
Impacted Service(s) : We were observing a slight increase of error rate or response time on some object storage endpoint
Customers Impact : Customers were facing Http500 errors and low latencies.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 19, 2025 - 04:01 UTC

Investigating

We are currently experiencing an event affecting our Object Storage offer in the specific regions : Gra, Sbg, Uk, De, Waw .

Start time : 19/11/2025 02:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 19, 2025 - 03:56 UTC
This incident affected: Storage || Object storage (GRA, DE, SBG, UK, WAW).