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- Degraded performance
- Partial Outage
- Major Outage
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[RBX-ARCHIVE][Storage] - Cold Archive incident notification
Incident
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Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Cold archive offer on the specific region.
Here are some supplementary details :
Start time : 07/11/2025 10:00 UTC
Impacted Service(s) : Archiving tasks are temporarily stuck in "Archiving" state.
Customers Impact : Customers are temporarily unable to archive their data.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Here are some supplementary details :
Start time : 07/11/2025 10:00 UTC
Impacted Service(s) : Archiving tasks are temporarily stuck in "Archiving" state.
Customers Impact : Customers are temporarily unable to archive their data.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
This incident affects: Storage || Cold Archive (RBX-ARCHIVE).