We would like to inform you that an incident occurred in the EU-WEST-PAR region. This incident has now been resolved.
Please find the details of this incident below : Start time : 22/09/2026 17:20 UTC End time : 23/09/2026 09:30 UTC Impacted Service(s) : Public Cloud services hosted in the EU-WEST-PAR region, including customer networks, experienced increased latency and packet loss. Customers Impact : Customers experienced latency and packet drops when accessing their Public Cloud services and networks hosted in the EU-WEST-PAR region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We thank you for your understanding and patience throughout this incident.
Posted Sep 23, 2026 - 12:29 UTC
This incident affected: Network || Public network (EU-WEST-PAR-A, EU-WEST-PAR-B, EU-WEST-PAR-C).