OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA3/11][Compute] - Instances incident notification
Incident
Report for Public Cloud
Resolved
Start time : 18/12/2024 01:57 UTC
End Time : 18/12/2024 10:52 UTC
Service impact : We would like to inform you that the incident have been resolved and the situation is back to normal.
Root cause : Software malfunction
We thank you for your understanding and patience throughout this incident
End Time : 18/12/2024 10:52 UTC
Service impact : We would like to inform you that the incident have been resolved and the situation is back to normal.
Root cause : Software malfunction
We thank you for your understanding and patience throughout this incident
Monitoring
All impacted services are operational.
We are monitoring the situation the time being.
We are monitoring the situation the time being.
Update
The fix implemented enabled us to gradually restore services.
Most of the impacted service are operational.
We are working on resolving the issue for the few remaining ones.
Most of the impacted service are operational.
We are working on resolving the issue for the few remaining ones.
Update
A fix has been implemented.
We are currently working on restoring full service.
We are currently working on restoring full service.
Identified
An incident is in progress on our Public Cloud offer.
Please be aware that this is currently affecting the availability".
Here is detail for this incident :
Start time : 18/12/2024 01:57 UTC
Service impact : Some instances are temporarily unavailable
Root cause : Cooling module issue
Ongoing actions : Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Please be aware that this is currently affecting the availability".
Here is detail for this incident :
Start time : 18/12/2024 01:57 UTC
Service impact : Some instances are temporarily unavailable
Root cause : Cooling module issue
Ongoing actions : Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: Compute - Instance || GRA (GRA11).