Start time : 26/08/2024 17:45 UTC End time : 26/08/2024 20:32 UTC Root cause : This incident was due to hardware issue. Our technical teams resolved the issue. All impacted services are now operational.
We would like to inform you that the incident has now been resolved and the situation is back to normal.
Posted Aug 26, 2024 - 20:41 UTC
Update
Our teams are still working on the issue. Update will be posted as significant progress is made.
Posted Aug 26, 2024 - 20:20 UTC
Identified
Start time : 26/08/2024 17:45 UTC Service impact : Some instances in rack S324A04 are temporarily unreachable. Ongoing actions : Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted Aug 26, 2024 - 18:08 UTC
This incident affected: Compute - Instance || SBG (SBG5).