OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA9/11][Compute - Instance] - Instances incident notification
Incident
Report for Public Cloud
Resolved
We would like to inform you that the incident on our Compute - Instance offering in regions GRA9 and GRA11 has now been resolved.
Here is detail for this incident :
Start time : 01/07/2025 11:31 UTC
End time : 02/07/2025 17:30 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 01/07/2025 11:31 UTC
End time : 02/07/2025 17:30 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
We thank you for your understanding and patience throughout this incident.
Update
We would like to assure you that we are actively working to resolve the ongoing incident as quickly as possible.
Our team is fully engaged and committed to restoring normal operations promptly.
Thank you for your patience and understanding.
Our team is fully engaged and committed to restoring normal operations promptly.
Thank you for your patience and understanding.
Update
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : All the Instances in Gra9 are operational again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : All the Instances in Gra9 are operational again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have determined the origin of the incident affecting our Compute - Instance offering in the region GRA9/11.
Here is detail for this incident :
Start time : 01/07/2025 11:31 UTC
Impacted Service(s) : Some instances in the region GRA9/11 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their instances.
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 01/07/2025 11:31 UTC
Impacted Service(s) : Some instances in the region GRA9/11 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their instances.
Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Compute - Instance || GRA (GRA9, GRA11).