Start time : 21/07/2024 00:59 UTC End time : 22/07/2024 15:00 UTC Root cause : Network equipment malfunction Our technical teams resolved the issue. All impacted services are now operational.
Posted Jul 22, 2024 - 16:28 UTC
Update
Most of servers are operational again.
Posted Jul 22, 2024 - 10:37 UTC
Update
The affected instances are gradually being restored. Our teams continue to work to resolve this incident.
Posted Jul 22, 2024 - 03:34 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jul 21, 2024 - 23:45 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jul 21, 2024 - 10:34 UTC
Identified
Ongoing actions : No more impact is being observed on rack G134A03. Our teams are currently working on rack G134A02.
Posted Jul 21, 2024 - 01:48 UTC
Investigating
Start time : 21/07/2024 00:59 UTC Service impact : Some public cloud instances in racks G134A02 and G134A03 are temporarily unreachable.