OVHcloud Public Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[GRA1][Public Cloud] - Racks G134A02/G134A03
Incident Report for Public Cloud
Resolved
Start time : 21/07/2024 00:59 UTC
End time : 22/07/2024 15:00 UTC
Root cause : Network equipment malfunction
Our technical teams resolved the issue. All impacted services are now operational.
Posted Jul 22, 2024 - 16:28 UTC
Update
Most of servers are operational again.
Posted Jul 22, 2024 - 10:37 UTC
Update
The affected instances are gradually being restored.
Our teams continue to work to resolve this incident.
Posted Jul 22, 2024 - 03:34 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jul 21, 2024 - 23:45 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jul 21, 2024 - 10:34 UTC
Identified
Ongoing actions : No more impact is being observed on rack G134A03.
Our teams are currently working on rack G134A02.
Posted Jul 21, 2024 - 01:48 UTC
Investigating
Start time : 21/07/2024 00:59 UTC
Service impact : Some public cloud instances in racks G134A02 and G134A03 are temporarily unreachable.

List of impacted instances:
64634f1d-5166-4b54-a9b3-859544e843b2
016b7bac-39c0-49bd-81eb-cc36c78f2a22
ffd9455b-8022-4775-98cb-376daaf9c7b9
a4c6703c-ea2c-48c2-8129-f6f7dce159ba
87375490-0ea3-46e3-b8c6-db214a168144
b26d45a2-a353-43a1-90a3-aa069a41204e
1717ef18-0f63-46eb-96cb-5b6ad449a291
3c3f7a4a-bb4b-43a0-b557-8deeb25ebe7a
46359f31-e793-4bc0-b8c5-e36a18a8b520
e4a25bac-24e7-4f1e-bb43-35227e948098
000fbf3d-49e2-41df-a6c7-1fa796d726e1
605d290f-0e8b-4145-8992-f3cb255a71e7
8c164f75-cfcc-4f10-aeb2-35ecca226ae2
8468b95c-c6b1-4b64-bd4e-c2f91087caff
8b7f49b7-f822-4586-9c20-11ca213966a6
d6c6edf1-16c6-4767-a0f2-0e0794e9933f
49977b4b-14de-4f8d-8dd8-9ead49da1e90
605caaae-103d-446f-b199-6fd2ae36e68c
47e2e124-504f-4d9e-a015-f7dd58998ef0
a05d8f50-3053-4270-b6c5-24ad0956adc6
6836ece9-2aa1-4a22-b5ad-47664b6ee704
2c7cc259-4748-447d-9ca8-b1cbb9e6ede0
e2937a1f-481b-4f3d-bda2-e4454f636954
3ffe3064-5d71-4b2f-94ab-5e6fe873ca65
72a07ef9-10c1-4148-9dd7-d5bc65d4ac9f
eb3c6830-90ea-40b7-a5ad-d14aecb4ab1b
286438b0-b64e-4f7c-9c3c-c4da4a149dcf
b772c48d-064b-4903-bae7-ba15ab9f1bfe
8c473d1c-7199-4411-bb50-0a90a1b0f4d4
29ff4dde-10f9-49ab-9035-ac38d93129a8

Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted Jul 21, 2024 - 01:30 UTC
This incident affected: Compute - Instance || GRA (GRA1).