Start time : 28/06/2024 15:12 UTC End time : 29/06/2024 02:55 UTC Service impact : Some hosts in rack G265A08 are temporarily unavailable Root cause : It was due to a cooling system issue. Our technical teams resolved the issue. All impacted services are now operational.
Posted Jun 29, 2024 - 03:04 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jun 28, 2024 - 23:31 UTC
Identified
Our technical teams identified the cause of the incident and are currently working to solve the issue.
Posted Jun 28, 2024 - 17:09 UTC
Investigating
Start time : 28/06/2024 15:12 UTC Service impact : Some hosts in rack G265A08 are temporarily unavailable Ongoing actions : Investigating Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted Jun 28, 2024 - 16:34 UTC
This incident affected: Compute - Instance || GRA (GRA5, GRA7, GRA9, GRA11).