OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA1/5/7/9/11][Compute - Instance] - incident notification.
Incident
Report for Public Cloud
Resolved
We are pleased to inform you that the incident affecting our Compute - Instance offer in the Gra1/5/7/9/11 regions has been resolved.
Start time : 04/09/2025 06:30 UTC
End time : 04/09/2025 07:03 UTC
Root Cause : A service disruption occured due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 04/09/2025 06:30 UTC
End time : 04/09/2025 07:03 UTC
Root Cause : A service disruption occured due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer in the Gra1/5/7/9/11 regions.
Here are some supplementary details :
Start time : 04/09/2025 06:30 UTC
Impacted Service(s) : Some instances in the Gra1/5/7/9/11 regions are unreachable.
Customers Impact : Some customers cannot acces their instances in these specific regions
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 04/09/2025 06:30 UTC
Impacted Service(s) : Some instances in the Gra1/5/7/9/11 regions are unreachable.
Customers Impact : Some customers cannot acces their instances in these specific regions
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Compute - Instance offer in the Gra1/5/7/9/11 regions.
Start time : 04/09/2025 06:30 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 04/09/2025 06:30 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Compute - Instance || GRA (GRA1, GRA5, GRA7, GRA9, GRA11).