OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[EU/CA][Public Cloud] - Creation of instances incident notification
Incident
Report for Public Cloud
Resolved
Start time : 10/06/2024 14:00 UTC
End time : 10/06/2024 20:02 UTC
Our team has performed a rollback and all services are back up and running.
End time : 10/06/2024 20:02 UTC
Our team has performed a rollback and all services are back up and running.
Update
Our technical teams are currently working on a rollback to restore the service to normal.
Update
Start time : 10/06/2024 14:00 UTC
Service impact : In the OVH Manager, during instance creation, at the step: Configure your network both Public Network and Private Network connection types are currently reversed causing instance creation to not behave properly.
Workaround : If you want a private network connection type, please select Public mode and select a private network in the dropdown below.
If you want a public network connection type, please select Private mode and click next without selecting a private network in the dropdown.
Creating instance via the API.
Creating instance via the Horizon console.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Service impact : In the OVH Manager, during instance creation, at the step: Configure your network both Public Network and Private Network connection types are currently reversed causing instance creation to not behave properly.
Workaround : If you want a private network connection type, please select Public mode and select a private network in the dropdown below.
If you want a public network connection type, please select Private mode and click next without selecting a private network in the dropdown.
Creating instance via the API.
Creating instance via the Horizon console.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Investigating
We have detected an issue on our infrastucture. We will update informations when we will have more details.
This incident affected: Compute - Instance || SGP (SGP1, SGP2), Compute - Instance || WAW (WAW1), Compute - Instance || GRA (GRA1, GRA3, GRA5, GRA7, GRA9, GRA11), Compute - Instance || LIM (DE1), Compute - Instance || ERI (UK1), Compute - Instance || BHS (BHS1, BHS3, BHS5), Compute - Instance || RBX (RBX-A), and Compute - Instance || SBG (SBG5, SBG7).