OVHcloud Public Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[AP-SOUTHEAST-SYD-2][Network] - Load Balancer API incident notification
Incident
Report for Public Cloud
Resolved
We are pleased to inform you that the incident affecting our Load Balancer service has been resolved.
Start time : 07/11/2025 14:40 UTC
End time : 07/11/2025 18:19 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 07/11/2025 14:40 UTC
End time : 07/11/2025 18:19 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Load Balancer service in the AP-SOUTHEAST-SYD-2 region.
Here are some supplementary details :
Start time : 07/11/2025 14:40 UTC
Impacted Service(s) : Multiple operations (creation, update, delete) are temporarily unavailable for octavia API Load Balancer.
Customers Impact : Customers are temporarily unable to perform specified operations on octavia API Load Balancer. All exitisting operations coninue to fuction normarly
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 07/11/2025 14:40 UTC
Impacted Service(s) : Multiple operations (creation, update, delete) are temporarily unavailable for octavia API Load Balancer.
Customers Impact : Customers are temporarily unable to perform specified operations on octavia API Load Balancer. All exitisting operations coninue to fuction normarly
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We are currently investigating an incident affecting our Load Balancer service, which is causing temporary availability issue in the AP-SOUTHEAST-SYD-2 region.
Here are some supplementary details :
Start time : 07/11/2025 14:40 UTC
Impacted Service(s) : Multiple operations (creation, update, delete) are temporarily unavailable for octavia API Load Balancer.
Customers Impact : Customers are temporarily unable to perform specified operations on octavia API Load Balancer. All existing operations continue to function normally.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 07/11/2025 14:40 UTC
Impacted Service(s) : Multiple operations (creation, update, delete) are temporarily unavailable for octavia API Load Balancer.
Customers Impact : Customers are temporarily unable to perform specified operations on octavia API Load Balancer. All existing operations continue to function normally.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting Load Balancer service.
Start time : 07/11/2025 14:40 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 07/11/2025 14:40 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Network || Load Balancer (AP-SOUTHEAST-SYD-2).