We are pleased to inform you that the incident affecting our Public Cloud offer has been resolved.
Start time : 27/02/2026 14:09 UTC End time : 27/02/2026 14:52 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 27, 2026 - 15:01 UTC
Update
We are continuing to investigate this issue.
Posted Feb 27, 2026 - 14:54 UTC
Update
We are continuing to investigate this issue.
Posted Feb 27, 2026 - 14:47 UTC
Update
Our Data & Analytics offer is affected by this incident.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 27, 2026 - 14:47 UTC
Update
Our Managed Kubernetes Service is also affected by this incident.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 27, 2026 - 14:35 UTC
Update
We are continuing to investigate this issue.
Posted Feb 27, 2026 - 14:31 UTC
Investigating
We are currently experiencing an event affecting our API Network on our Public Cloud offer.
Start time : 27/02/2026 14:09 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 27, 2026 - 14:22 UTC
This incident affected: Data & Analytics || Kafka (GRA), Data & Analytics || Kafka Connect (GRA), Data & Analytics || Kafka MirrorMaker (GRA), Databases || MongoDB (GRA), Databases || MySQL (GRA), Data & Analytics || OpenSearch (GRA), Databases || PostgreSQL (GRA), Databases || Valkey (GRA), Containers & Orchestration || Managed Kubernetes Service (GRA9), and Network || Private network (vRack) (GRA9).